Love these earbuds however they hit my dumb ears and after hours or listening it get irritated, most likely my ear problem. Sound is good enough and surprisingly clear at low volumes. Next iterations... See more
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Company details
- #41 of 66 best companies in Electronics Company
Written by the company
Sounds Good, Live Good We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!
Incredible Sound Loved By 20 Million+ People
Written by the company

- Dear Valued Customer,
- As we all work through COVID-19, rest assured soundcore by Anker has taken precautions to provide you with uninterrupted service. Our staff continues fulfilling orders and is available for customer support via normal channels. We remain dedicated to the well being of our customers and staff above all.
- Recommended by 10 Grammy-Award Winning Audio Producers
- Launched in 2019, our Liberty 2 Pro true-wireless earbuds use unique ACAA driver technology to reproduce music with an expansive soundstage and impeccable depth. Since their release, Liberty 2 Pro have got the seal of approval from 10 Grammy-Winning Audio Producers and have received praise from numerous technology and music publications and influencers.
- Incredible Sound Loved By 20 Million+ People
- From audiophile true-wireless earbuds to our Spirit workout series of earbuds, over-ear noise canceling headphones, and portable Bluetooth speakers, Soundcore creates audio products to soundtrack all aspects of your life.
- Friendly Customer Support
- You get lifetime support with your purchases, so whatever the question or problem, reach out to us via email, phone, or live chat and we’ll be ready to help you.
FREE SHIPPING
30-Day Money Back Guarantee

Contact info
United States
- 1-800-988-7973
- service@soundcore.com
- www.soundcore.com
Replied to 31% of negative reviews
Typically replies within 2 weeks
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Have had the sleep 30 for under a month…
Have had the sleep 30 for under a month and they no longer pair with the phone and they continue to turn on after turning them off. A factory reset doesn't work. I've tried uninstalling the app, draining the battery on the ear buds and nothing works.
Aerofit 2 Pro defective left earbud
Bought the Aerofit 2 Pro a couple weeks ago and the left earbud level system is really loose, it doesn't stay on the level I select. Requires minimal force to move compared to the right earbud. Contacted support and they told me is a "fit" issue and that they can only offer me 15% back from my purchase. That is not acceptable I replied with a video showing the difference between the click of the right earbud and the practically non-existing click of the left one but haven't got a response.
Best Ever
Quick service, had the headphones in just a couple of days and they sound better than any I have ever had before. I have even had Bose but these sound better.
soundcore's the best ive had
Attractive Price, Attractive Packaging
The set was well and attractively packaged. The set was attractively priced. I printed manual would be really nice I stilll have not been able to figure out the purpose of the "+" and "-" buttons. It has no effect on volume.
It arrived.
Like the comparison feature on the…
Like the comparison feature on the website, easy ordering, fast delivery.
Purchasing and using the Soundcore…
Purchasing and using the Soundcore product has been amazing! Truly a great company to work with.
Super fast shipping
I ordered straight from Soundcore and I had the headphones literally two days later. Great stuff.
Good sound and noise reduction.
Major Fan!
I have been a major fan of Anker and Soundcore for over 5 years now, and I am going to continue to be a fan for many years to come! The quality, design, and customer care are all top notch! Please never change!
Instructions are in tiny print
Instructions are in tiny print. I don't wear glasses and find them hard to read. It really detracts from the product. Items came in multiple shipments which is also not a good experience.
There is NO information on how this…
There is NO information on how this works: how to charge this?, how to wear this?, how to download sounds?, etc. Overall, this is the worst product and help material that I have EVER seen!!
Found a replacement case for my…
Found a replacement case for my earbuds. Great find cheaper than on Ebay. Charged my earbuds right up!
Ease of use
Ease of use. Online Tutorials and manual were both very helpful. They were thorough and easy to follow. I am a side sleeper and the sleepbuds are comfortable. I sometimes have to adjust the pillow but overall comfortable to sleep in.
Shipping updates were very helpful and accurate!
Shipping updates came quickly and accurately, I'm a big fan!
Game changer
These headphones are the best I’ve had, I’ve tried Raycon (lasted 2 months). Soundcore gives you many options due to the app. You can adjust the fit to your ears. When you tap you can hear it. You can change the controls with each tap option they give you on the app with one ear bud on or both. It has gaming mode and you can connect to two phones The sound is clear when I’m on the phone, people can hear me clearly. These headphones have great bass and at half volume it’s sounds like it’s at full volume. Full volume is actually too loud for me. The charge with one earbud or both take forever to actually die. I love these headphones it’s worth the price.
YEEHAA, Multi device pairing!
I love the multi device pairing and that the buds will easily go back and forth between devices. I don't much care for the constant beeps and even though they are lighter than other products, I do get ear fatigue if wearing them for an entire work day, unlike others which I don't. Nevertheless, I use my Soundcore 100% when at my desk despite the shortcomings. I've learned to ignore the constant beeping and can tolerate the ear fatigue, hence the score. I use four (4) different headsets for different parts of my day or rooms.
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