Love these earbuds however they hit my dumb ears and after hours or listening it get irritated, most likely my ear problem. Sound is good enough and surprisingly clear at low volumes. Next iterations... See more
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Company details
- #41 of 66 best companies in Electronics Company
Written by the company
Sounds Good, Live Good We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!
Incredible Sound Loved By 20 Million+ People
Written by the company

- Dear Valued Customer,
- As we all work through COVID-19, rest assured soundcore by Anker has taken precautions to provide you with uninterrupted service. Our staff continues fulfilling orders and is available for customer support via normal channels. We remain dedicated to the well being of our customers and staff above all.
- Recommended by 10 Grammy-Award Winning Audio Producers
- Launched in 2019, our Liberty 2 Pro true-wireless earbuds use unique ACAA driver technology to reproduce music with an expansive soundstage and impeccable depth. Since their release, Liberty 2 Pro have got the seal of approval from 10 Grammy-Winning Audio Producers and have received praise from numerous technology and music publications and influencers.
- Incredible Sound Loved By 20 Million+ People
- From audiophile true-wireless earbuds to our Spirit workout series of earbuds, over-ear noise canceling headphones, and portable Bluetooth speakers, Soundcore creates audio products to soundtrack all aspects of your life.
- Friendly Customer Support
- You get lifetime support with your purchases, so whatever the question or problem, reach out to us via email, phone, or live chat and we’ll be ready to help you.
FREE SHIPPING
30-Day Money Back Guarantee

Contact info
United States
- 1-800-988-7973
- service@soundcore.com
- www.soundcore.com
Replied to 31% of negative reviews
Typically replies within 2 weeks
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I loved them but they were too big for…
I loved them but they were too big for my ears. Bruised my ears.
Not good for sleeping
I use earbuds for therapeutic treatment for tinnitus. After disabling everything in the app they still cut out intermittently disrupting sleep. They are probably as good as any for daytime use at this price point.
Straight forward
Straight forward, simple process certainly made this a no brainer...and the M300 is superb, sound and size matter !
C50i irritate after a moderate amount of time.
I received the earbuds in the expected time frame. I like the C50i open earbuds other than that they irritate my ears after wearing for a moderate amount of time.
Website keeps sending me in circles…
Website keeps sending me in circles when I want support.
I got a defective product and you are making it impossible to return.
I was looking for a pair of headphones…
I was looking for a pair of headphones that were just as good as beats but for the price something lower. These headphones fit that description. The noise counseling could be better or maybe I’m not working it properly.
Beware! They were hacked and refuse to fix the issue
Buyers beware! their systems have been compromised and information about orders leaked! Their systems are hacked and therefore after I placed an order on their site the hackers contacted their support with my order details and made a delivery address change. Despite me fighting at nauseam to let them know that was not me, and get them to ship me the package, they shipped it to the incorrect address and refused to take any responsibility. Please be aware that when you place an order with them, your information is highly likely to be leaked and Soundcore will make the changes to the delivery address the hackers request, and once you realize this they will refuse to take accountability and tell you it is out of their hands and you should try to contact the carrier to see if you can refuse package - which by this time you will be unable to do because the hackers have changed all of the delivery details including the address, names etc.
Faulty product
Faulty product. If it doesn't pair it doesn't work. Frustrating experience getting to the conclusion that the x20 is faulty. All advice and help just keeps cycling through the same procedures. I've been trying to get it to work for more than a week, thinking I wasn't dancing the steps correctly. Turns out it's just junk.
Great sound for the price!
The FSA purchase has been denied…
The FSA purchase has been denied despite Soundcore providing the letter. This should not be legal. If a company allows you to use your FSA card, it should be approved. I’m sure there are “gotchas” and fine print that allow this company to do this, but it’s complete BS. Now I have to waste MY time to fight this
Have received nothing.
New Soundcore Headphones…
I enjoy my soundcore head phones and all the capabilities. The price was very reasonable!
I love this speaker and the features
I love this speaker and the features. I just wish the battery lasted longer when playing at a louder sound. I would recommend this speaker
My experience was great because the…
My experience was great because the process was easy. I also used the discount code for a lower price. I also noticed FSA/HSA could be used. I will consider buying another pair of earbuds in the future.
Worth the price if you absolutely have to have open ear
Best set I've found. They're still uncomfortable but whatcha gonna do?
Great quality products
Great quality products. This is my third purchase. Also great customer service, batteries wore down and wouldn’t hold a charge, warranty coveragenwasna breeze!
I LOVE the Soundcore AeroFit 2!
I LOVE the Soundcore AeroFit 2!
I got the AI version specifically for the color lol. But they are amazing! I can't say that I use the AI at all, but the headphones sound sooo much better than other open ear headphones that I have tried out. I can wear them for an entire 8 hour shift with no pain and often forget they are even on! The quality of the music is much better than other open ear sets as well. I am very happy with the purchase! I will say, the Bose open ears that my wife has do sound better but, you pay for that higher quality and honestly, those look like ear rings and I prefer being able to pivot the speaker in these! Voice calls are also clear, though not perfect, but great in most situations. Overall I am very happy with them and would suggest them to anyone!
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