soundcore Reviews 4,142

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 788 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, often highlighting the excellent sound quality and comfortable fit. Many people appreciate the competitive pricing, finding the products to be a great value for money. Reviewers also frequently mention the long battery life and effective noise cancellation features. However, some people were dissatisfied with the user experience, noting difficulties with programming and unclear instructions. A few customers also experienced issues with customer service, describing it as dysfunctional or unhelpful when trying to resolve product problems or process returns.

What people talk about most

Product

People report positive experiences with product, praising the comfort, sound quality, and noise cancellation... See more

Quality

Customers had positive experiences with quality, praising the excellent sound, comfort, and durability of the... See more

User experience

Consumers find user experience to be ambiguous. Many praise the comfort and sound quality, noting features... See more

Price

Users describe positive interactions with price. Many reviewers highlight the affordability and great value... See more

Customer service

Clients share ambiguous opinions on customer service. While some customers praise the professional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love these earbuds however they hit my dumb ears and after hours or listening it get irritated, most likely my ear problem. Sound is good enough and surprisingly clear at low volumes. Next iterations... See more

Rated 4 out of 5 stars

I struggle with ear buds fitting in one of my ears. It's either uncomfortable after a short time or they just sort of squeeze out. I originally settled on finding over-ear headphones, but... See more

Rated 4 out of 5 stars

I love the multi device pairing and that the buds will easily go back and forth between devices. I don't much care for the constant beeps and even though they are lighter than other products, I do ge... See more

Rated 5 out of 5 stars

Order arrived as expected. Headphones are super comfortable. Noise cancellation feature works really well - blocks out annoying sounds, but I can still (just barely) hear if the cat is meowing to ge... See more


Company details

  1. #41 of 66 best companies in Electronics Company

Written by the company

Sounds Good, Live Good We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!

Incredible Sound Loved By 20 Million+ People

Written by the company

Dear Valued Customer,
As we all work through COVID-19, rest assured soundcore by Anker has taken precautions to provide you with uninterrupted service. Our staff continues fulfilling orders and is available for customer support via normal channels. We remain dedicated to the well being of our customers and staff above all.
Recommended by 10 Grammy-Award Winning Audio Producers
Launched in 2019, our Liberty 2 Pro true-wireless earbuds use unique ACAA driver technology to reproduce music with an expansive soundstage and impeccable depth. Since their release, Liberty 2 Pro have got the seal of approval from 10 Grammy-Winning Audio Producers and have received praise from numerous technology and music publications and influencers.
Incredible Sound Loved By 20 Million+ People
From audiophile true-wireless earbuds to our Spirit workout series of earbuds, over-ear noise canceling headphones, and portable Bluetooth speakers, Soundcore creates audio products to soundtrack all aspects of your life.
Friendly Customer Support
You get lifetime support with your purchases, so whatever the question or problem, reach out to us via email, phone, or live chat and we’ll be ready to help you.

FREE SHIPPING

30-Day Money Back Guarantee

30-Day Money Back Guarantee
soundcore provides a straightforward warranty that is processed in the most hassle-free way possible.

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 31% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Soundcore Sleep A30 earbuds are a…

Soundcore Sleep A30 earbuds are a game-changer for better rest. I loved them so much after trying them that I immediately bought a second pair—one for me and one for my girlfriend. These buds excel at helping me fall asleep fast thanks to their excellent active noise cancellation (ANC), which blocks out distractions effortlessly. The fit is phenomenal with soft, secure tips that stay put all night, even when I shift positions—you genuinely forget they're there while sleeping. Anker's Soundcore brand delivers trustworthy quality, as expected. At just 3g per bud, they're ultra-comfy for side sleepers with no ear pressure, and the battery holds up for full nights of use. Perfect for couples dealing with snoring or noise—worth every penny for peaceful sleep

March 2, 2026
Rated 3 out of 5 stars

I purchased the pro 2

I purchased the pro 2. I had never used open ear headphones before, so I like that these have the option to become more like a closed ear headphone when you are in an area with more noise. They are very comfortable, I could wear them all day.

I know there is a delay possible with Bluetooth audio, but I feel like these are worse than other Bluetooth headphones in that regard. There is also occasionally an issue where the left piece glitches and the sound quality changes in it for a moment. If it weren't for these issues, I'd give it a 4.5 or 5.

March 2, 2026
Rated 5 out of 5 stars

I purchased a Soundcore Boom Box 2 and…

I purchased a Soundcore Boom Box 2 and absolutely love it.
The sound quality is excellent, the features are awesome, the portability is great because it isn't bulky like others are.
I have been telling everyone how great it is.
Customer service has been excellent also.

February 23, 2026
Rated 5 out of 5 stars

After several years

After several years, I needed to replace the eat protectors an d if was a quick and painless process. Professionally and cheerfully sold and shipped the appropriate replacements immediately. Good product, good experience.

March 2, 2026
Rated 3 out of 5 stars

I’m hoping when I travel next fall and…

I’m hoping when I travel next fall and my snoring roommate is with me, that these work. I could hear my dog snoring last week. I like that they are flat and I can sleep on my side but I wake up with sore cartilage due to the ring resting against my ear.

March 1, 2026
Rated 4 out of 5 stars

Great earbuds for sleep

Bought a set for both the wife and myself as an alternative to using earplugs. So far its been 2 weeks and we both really enjoy these ear buds. Very comfortable with no ear pain while we sleep.

Only thing is I wish they had more choices for AI brainwave. The ones they have are not that great. I normally just use youtube since better selections.

Would recommend to anyone wanting a good set of earbuds for noise reduction.

February 28, 2026
Rated 1 out of 5 stars

Never received my order

Never received my order, communication with Soundcore was good and they issued me a refund. So for communication, I give them 5 *stars*

February 21, 2026
Rated 1 out of 5 stars

Waste of money.

After using their app to connect and control two motion+ speakers with my android tablet it suddenly becomes "incompatible with my device", no explanation or solution offered. Now the stereo set up is constantly disconnecting.
Don't waste your money on anker products, they get your money then couldn't care less about maintaining the product's software. Avoid.

March 4, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look