Southampton Airport Parking Reviews 

798
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

5 July 2015, 11.43 hrs. Arrived in the drop area with a disabled passenger. Due to; wheelchair assembly, no-show of pre-arranged assistance staff and only 2 check-in desks open we had to wait until... See more

Rated 1 out of 5 stars

Got email from manufacturer of my car to say my theft alarm had been activated. Tried for 2 hours to contact Priority parking on phone number on booking, to ask that they check if car still there an... See more

Rated 1 out of 5 stars

Called the information number to try to find out if they have them installed yet - went through 4 different people all passing me on to somebody that MAY know, then they eventually dropped the call. C... See more

Company replied

Rated 1 out of 5 stars

I booked my parking in advance for your short term car park, booking reference Z6568 On 31st March I was flying to Amsterdam on BE 1015 at 14:00 hours This flight was cancelled due to bad weather... See more

Company details

  1. Parking Lot

Information provided by various external sources

Official Southampton Airport website - live flight times, arrivals & departures, news & advice, and parking at Southampton Airport.


Contact info

1.1

Bad

TrustScore 1 out of 5

798 reviews

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All reviews

(798)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent facility

Clean, a stone's through from the airport concourse and very easy to use. ANPR even means that you get a personalised greeting as you pull up to the machine!

April 4, 2015
Unprompted review
Rated 1 out of 5 stars

My flight was cancelled and you refused to refund my advance car park fee

I booked my parking in advance for your short term car park, booking reference Z6568 On 31st March I was flying to Amsterdam on BE 1015 at 14:00 hours
This flight was cancelled due to bad weather. You refused to refund my 24 hour parking fee even though I wrote explaining what had happened. I was advised to claim via my travel insurance.
I am loyal to BAA and Southampton airport, however I consider your attitude to be a gross example of bad Customer Service, and my reinstated flights will be from Heathrow in future.
Christopher Jones

April 4, 2015
Unprompted review
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Rated 5 out of 5 stars

Great Carpark

If your looking for a hassle free way of parking your car then look no further. It's easy to find and very safe. Plus, I didn't get charged a ridiculous amount when my flight was cancelled by 12 hours so I will continue to use this Carpark again and again.

April 3, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent..

Easy to book and reasonably priced. Simplicity of the system is impressive, you arrive at the barrier and your car registration is recognised. A nice little touch is that your name appears as the ticket is issued and let's you through. The covered parking area is well lit and the individual spaces can easily accommodate even the largest cars like mine.

Just a very short walk to the arrivals and departures area. Definately takes the stress out of airport parking. I'd happily recommend this and look forward to using it again.

April 3, 2015
Unprompted review
Rated 5 out of 5 stars

Easy as always

I'm a frequent flyer who prefers to use Southampton Airport because of it's location, ease of parking, and never had a problem with the online booking and finding a place to park. Also the last time I really enjoyed the offer to pay for the long stay and be given short stay parking. Would/have recommended to many others

April 2, 2015
Unprompted review
Rated 5 out of 5 stars

Southampton airport car park.

I have used this car park on many occasion it is very secure and has disabled parking bays by the bus stops very handy.I book on line and
pay thats it your reg no is picked up at barrier and the same going out
So easy. Try it and see.

April 2, 2015
Unprompted review
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Rated 3 out of 5 stars

CAR PARKING EXPERIENCE

I WOULD HAVE GIVEN IT 5 STARS AS I FIND THE PARKING EXPERIENCE NORMALLY FINE. HOWEVER WHEN PROCEEDING TO OBTAIN TICKET STAMP AT END OF HOLIDAY IT SAID I OWED £114 THOUGH I PREPAID THE ATTENDANT WAS VERY HELPFUL HOWEVER CONSIDERING i HAD PAID FOR FOR THREE SEPERATE PARKING SLOTS OVER THE W/E MY SON AND DAUGHTER ALSO USED THIER CARS IT WAS A LITTLE WORRYING. MY SON ALSO SAID THE SAME THING HAPPENDED TO HIM DAVID LEWIS ABINGDON

April 1, 2015
Unprompted review
Southampton Airport Parking logo

Reply from Southampton Airport Parking

Hi David

Unfortunately, when making the booking for your car the wrong registration number was booked, using a zero instead of an O in the Letters section, and the other booking pressed the button for a ticket at entry, overriding the booking, rather than wait for a ticket to be provided, as instructed.

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Rated 5 out of 5 stars

So helpful

My husband is disabled and cannot walk far. The carpark attendant was unbelievably helpful - explaining where to park and even getting us a trolley.
Travelling can be rather daunting and tiring but the car parking was easy and no chore.

March 30, 2015
Unprompted review
Rated 4 out of 5 stars

Simples

Parking at Southampton Airport could not be simpler, There is a constant bus service from the terminal to the outdoor parking area.
% stars iff the machine had been working when we drove in causing us a small delay when we left.

March 28, 2015
Unprompted review
Rated 4 out of 5 stars

Very pleased

Particularly pleased that I can easily adjust my booked parking date and time on line if necessary, as often an arranged business meeting can be rearranged or cancelled.

It would be good to have a telephone number to speak directly to the Parking personnel without having to go through the airport number in the event of a problem,

March 28, 2015
Unprompted review

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