SoyMomo - Safe Technology for kids Reviews 144

TrustScore 4.5 out of 5

4.3

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Company details

  1. Telecommunications Equipment Supplier

Written by the company

SoyMomo is dedicated to pioneering innovative tech designed specifically for kids. Our three main product categories—Phones, Smartwatches, Tablets and Baby monitors—are thoughtfully crafted to spark curiosity, foster learning, and encourage active play. What truly sets us apart is our commitment to reinvesting every profit into research and development, ensuring that we continually enhance our technology to better serve children's needs. Today, we proudly distribute our products across the USA, Spain, Germany, Chile, Peru, and Mexico, reaching families around the globe with quality, creativity, and care. Join over 500.000 families around the globe and start experiencing the SoyMomo products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

144 reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Baby monitor pro 2.0 - great experience

Got the baby monitor a few weeks ago and we are very happy with it. Camera is wide and video quality is great. SoyMomo offers an adjustable camera and zoom, better video quality and more stable connection. It also looks cute and our baby likes it.

Coming from Philips Avent HD we were frustrated with the quality of the video, instable/lost of connection through walls, fixed position of the camera and no zoom features plus an annoying light that would catch the baby's attention when we were trying to make them sleep.

SoyMomo works much better and I would recommend this product to my friends.

August 18, 2025
Unprompted review
SoyMomo - Safe Technology for kids logo

Reply from SoyMomo - Safe Technology for kids

Thanks Felipe for your review! Our team is 24/7 available in case you need any help :)
Anibal Madrid
CEO and Founder

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Rated 5 out of 5 stars

Marcelo did a great job

Marcelo did a great job! Quick and helpful answers. Thank you!

July 28, 2025
Unprompted review
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Reply from SoyMomo - Safe Technology for kids

Danke Simone! Happy to hear that Marcelo is doing a great job:)
Anibal Madrid
CEO and Founder

Rated 5 out of 5 stars

I face an issue with my momo space 2.0

I face an issue with my momo space 2.0, I haven't use it in a year, because was heavy for my kid, nevertheless on last Friday I charge it and as soon I connected it screen torn on, at next day still was on, and I find out Momo don't start properly, so I pressed side button for 20 seconds maybe and turn off the screen then vibrate, and turn on the scree as same way when it was charging and get stuck there.

Momo was willing to replace it, and do whatever was in their hand to assit me, I'm very happy with their service.

July 2, 2025
Unprompted review
SoyMomo - Safe Technology for kids logo

Reply from SoyMomo - Safe Technology for kids

Hi Klaus, sorry to hear about this inconvenience. After a year with no use there could be a couple potential issues.
Please send me an email to anibal@soymomo.com to help expedite your assistance.

Rated 5 out of 5 stars

Safe for kids

You can trust that your kids are safe surfing internet, also know where they are all the time

February 3, 2025
Unprompted review
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Reply from SoyMomo - Safe Technology for kids

Thanks Constanza we are very happy that you are enjoying our products.

Rated 1 out of 5 stars

Extremely Disappointed with Product Quality and Customer Service

Title: Extremely Disappointed with Product Quality and Customer Service

We purchased this baby monitor approximately a year ago. In less than a year, the reception stopped working, the sound ceased, and there was constant static noise and the battery doesnt work anymore. Despite reaching out to customer service via email and WhatsApp, we received minimal to no response. To make matters worse, we were expected to cover the shipping costs to Spain for repairs, even though the product was still under warranty. This entire experience has been a disaster. We will never order from here again and cannot in good conscience recommend their products. It's truly unfortunate since we were initially satisfied with the product.

August 8, 2024
Unprompted review
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Reply from SoyMomo - Safe Technology for kids

Hi Julia, I'm very sorry to hear this this is not our standard for customer service.
Please reach out to me directly and I'd be very happy to send you a new product 100% free. anibal@soymomo.com

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