⭐⭐⭐⭐⭐ Excellent customer service and great prices. I ordered 26 LED drivers as part of a complete upgrade from 20-year-old halogen spotlights to LED throughout our house. The prices were si... See more
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See what reviewers are saying
Ordered 2 400w led dimmers, delivery was really quick, unfortunately the description was not correct on their website. It states 400w led dimmer but it actually only dims 120w. They emailed me saying... See more
We only ordered a light switch, but we were constantly appraised of the delivery status via text & email and it arrived at the house at exactly the time we had been told. I've never unwrapped such a w... See more
Company replied
Avoid by all means. They didn't want to return unused item a few days after purchase making excuse about not being able to test the gear, which was clearly unused. Beside, their pricing is way too h... See more
Company details
Written by the company
Sparks Direct - Lights Electrical Items Dimming Systems Switches and Sockets Fire and Security Heating and Ventilation lights, switches and sockets
Contact info
659-661 Holloway Road, N19 5SE, London, United Kingdom
- 442072638007
- office@sparksdirect.co.uk
- www.sparksdirect.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service
I would use this website again very good and quick service I coulnt believe I had my goods in two days

Reply from SparksDirect
Yes, a no fault service
The delivery and delivery notice was good and the product as expected. Would I buy from this supplier again ... Yes.

Reply from SparksDirect
Switch covers
Easy to use website and the goods ordered were exactly what we expected and arrived promptly. Thanks
Good Service.
Easy to find and select items on the website. Quick and efficient delivery. Items as described. Well packaged.

Reply from SparksDirect
Buying fire alarms
Right first time. Very quick delivery. Bought 17 - clearly hold decent levels of stock. Wish the shop was closer.

Reply from SparksDirect
Excellent
First time I have used Sparksdirect, The item arrived quickly and very safely packed, will use them again. Recommended.

Reply from SparksDirect
excellent quick service
Supplied a product that I had difficulty in finding. Easy to use and follow website

Reply from SparksDirect
Service and Quality
Sparksdirect provided me with a fast and excellent service. Good arrived next day after ordering and the equipment fully met the quality and standard expected.

Reply from SparksDirect
Great service
Took onboard everything mentioned, arrived home to find parcel where request kept me up to date thank you
Amazingly quick delivery
Very efficient / Well packaged / Delivery was ridiculously quick.

Reply from SparksDirect
Manrose Fan
After an initial glitch their prompt response was excellent.
Good service
First time I have used this company. They have a good online range to choose from with prices that are about right I'd say. Had a few problems with their website, it was unresponsive and down a few times during our ordering but we persisted with it until placed. Received an email the next day saying the goods had been dispatched and the following day we received them in good order and well packaged. Yes I would rate them and use again but hope they look at their website. Thanks.

Reply from SparksDirect
Arrived in a timely manner
Goods arrived next day. Product is slightly more flimsy than expected and there is no where for the wire to sit if you have the intercoms on the desk so it rocks on it's base. Having said that, for the price, the system works and is worth the money

Reply from SparksDirect
Good all round
Exactly what I ordered at a very fair price and delivered the next day - really cannot ask for more. The carrier gave ample notice of a one hour delivery"slot" and arrived within a minute of the beginning of the hour - considering that I live in the middle of nowhere in Devon that was really something of a first for any delivery. I shall certainly use this firm again if the need arises.

Reply from SparksDirect
Disappointing
Placed an order, some aluminium profiles for LED strips.
At the time, in the description box was mentioned that this type of profile, comes with a clear cover. Received the order and surprise the profiles without covers. Called straight away and have been told that for these type of profiles, the cover needs to be ordered separately. Meanwhile checked the web-site and the description has changed over-night.
It's disappointing, bad experience, to pay for something and receive the incomplete order, based on misleading description on website

Reply from SparksDirect
Amazingly quick service
Fastest service I've ever had! Ordered around 2pm and was delivered around 3.30pm the same day!!!!
Easy to order and great communication. Would definitely recommend.

Reply from SparksDirect
Heritage Brass - Mayfair - Sockets & Switches
A good price and arrived quickly.

Reply from SparksDirect
Buyer beware
If you choose to buy from this company be very sure of the item you are purchasing - do not assume the picture is correct. I bought what I thought was a brass switch with a white button per the picture, what arrived was all brass. Several emails later, one acknowledging photo error they had still not agreed to accept return as wrong item. After more arguing they finally said they would accept. Poor service poor attitude in the end didn't trust them to refund postage. £23 down the drain.

Reply from SparksDirect
Quick delivery, seamless
Ordered outdoor lights; arrived much faster than expected and in pristine condition.

Reply from SparksDirect
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