Sparkworld Reviews 

2,766
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally prompt delivery service and the extremely helpful, friendly staff who install household appliances efficiently and carefully remove old units. People also deeply appreciate the wonderfully clear communication regarding precise delivery time slots, competitive pricing, and the total ease of ordering items online. Some reviewers were not happy with occasional delivery delays, unexpected rescheduling issues, and items arriving much later than originally promised. A few consumers additionally mentioned experiencing poor communication from staff members or receiving badly damaged packaging upon the arrival of their goods.

What people talk about most

Delivery service

Customers report widespread satisfaction with the delivery service, highlighting prompt shipping and helpful... See more

Staff

Users describe positive interactions with staff, often praising friendly and helpful service both on the... See more

Service

Consumers find service to be positive, highlighting quick deliveries and easy online ordering. Reviewers... See more

Product

Reviewers highlight positive aspects of product quality, noting items arrive exactly as described and in full... See more

Order

Clients share positive opinions on order, highlighting that the website is easy to use and the process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Search high & low during the heat waves for a fan & found this one on Sparkworld. Super easy website & check out process. Selected small appliance delivery fee & selected a date. Few moments l... See more

Company replied

Rated 5 out of 5 stars

100% recommended Sparkworld for all your white good needs Ordered a new fridge freezer Sunday, delivered Monday! Phone calls to arrange on Monday were so friendly and helpful. And the men who delive... See more

Company replied

Rated 5 out of 5 stars

We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use. We returned it to the sh... See more

Company replied

Rated 5 out of 5 stars

Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/sta... See more

Company replied


Company details

  1. Appliance Store
  2. Electrical Appliance Wholesaler
  3. Electronics Store
  4. Kitchen Supply Store
  5. TV store
  6. Washer and Dryer Store

Written by the company

Sparkworld is a trusted, independent retailer specialising in home appliances and kitchens, proudly serving customers for over 40 years. We’re known for combining competitive pricing with genuine, friendly customer service, from expert advice in store to reliable delivery and installation. Our standout “See It, Buy It, Take It Away” approach means many appliances are available for immediate collection, while our delivery and fitting teams ensure everything runs smoothly when you need it delivered. Whether you’re choosing a washing machine, fridge, cooker, or planning a new kitchen, our experienced team is here to make the process simple and stress‑free. As a local business, we value long‑term relationships and take pride in honest advice, clear communication, and doing things properly. Thousands of happy customers trust Sparkworld for quality products, dependable service, and a personal touch you won’t find with national chains.

Sparkworld

Written by the company

Free Delivery
Free delivery to Cornwall, Devon, Dorset and Somerset
Click & Collect
Order online and collect from either our Devon or Somerset stores
Price Match
Found a price cheaper? We have a price match promise call us now on 01626 834666 or e-mail at sales@sparkworld.co.uk
Free Storage
Buy & Store, take advantage of todays deal and we will hold it until you are ready.
Installation & Removal
Convenient installation & removal of your old appliances

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,766)

204 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Sparkworld logo

Reply from Sparkworld

Thank you, Dave! We’re thrilled you find dealing with Sparkworld hassle-free. Our team is committed to providing top-quality appliances and exceptional customer service every time. We look forward to helping you again soon!

Rated 5 out of 5 stars

Impeccable service!

Impeccable service! Easy to order online, followed by email and phone call confirmation. Speedy delivery - wonderful to be given a two hour time slot. Very friendly and efficient delivery service, with advice given and the old appliance taken away (for a small fee - booked on ordering). Thank you very much - we would highly recommend Sparkworld.

December 28, 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Lesley! We’re delighted you found ordering online easy and appreciated the speedy delivery with a convenient two-hour time slot. At Sparkworld, we aim to provide friendly, efficient service with expert advice and hassle-free appliance removal. Your recommendation means so much!

Rated 5 out of 5 stars

Good product range

Good product range, great customer service and fast delivery. Informative web site.

December 31, 2025
Sparkworld logo

Reply from Sparkworld

Thanks, Michael! We’re glad you enjoyed our product range, fast delivery, and helpful website. Sparkworld offers great deals on washing machines, tumble dryers, and kitchen appliances with excellent service.

Rated 5 out of 5 stars

Exceptionally delivery service.

Exceptionally delivery service.
Fabulous prices for Laundry equipment.

December 30, 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Alison! We’re thrilled you loved our exceptional delivery service and fabulous prices on laundry appliances. At Sparkworld, we pride ourselves on fast delivery and unbeatable deals on washing machines, tumble dryers, and more. We look forward to serving you again!

Rated 5 out of 5 stars

Purchasing of appliances

Had a follow up phone call after purchase online , telling me I will hear from delivery people at 9am on day of delivery ( as haven’t received purchase yet ) so far very good service 😊

December 30, 2025
Sparkworld logo

Reply from Sparkworld

Thanks, Julie! We’re so pleased you had a great experience with your online appliance purchase and follow-up call. Sparkworld is committed to friendly service and dependable delivery for washing machines, tumble dryers, and kitchen appliances. We can’t wait to get your order to you!

Rated 5 out of 5 stars

Great service

Great service, easy online purchase.
Delivery and installation was excellent.
I was emailed and kept updated.

December 10, 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Dawn! We’re thrilled you found our service great and your online purchase easy. At Sparkworld, we pride ourselves on smooth delivery and professional installation of washing machines, tumble dryers, and kitchen appliances, with regular updates to keep you informed.

Rated 5 out of 5 stars

Item collected easily and advise re…

Item collected easily and advise re switching on taken

December 19, 2025
Sparkworld logo

Reply from Sparkworld

hank you! We’re glad your collection was quick and that our advice on switching on your appliance was helpful. At Sparkworld, we make it easy to collect washing machines, tumble dryers, and kitchen appliances with expert guidance every time.

Rated 5 out of 5 stars

Excellent service

Excellent service. Purchased on website, had a phone call and went to pick it up within an hour

December 18, 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Johnathan! We're thrilled you enjoyed our fast, hassle-free service. Ordering online and collecting in-store within an hour is what Sparkworld is all about, convenience and reliability for home appliances and kitchens. We look forward to seeing you again!

Rated 1 out of 5 stars

A complete lack of desire to actually sell anything…

Popped in to the Heathfield showroom on Saturday and despite there being a much higher staff to customer ratio, were completely ignored.

We spent a bit of time looking at different built in appliances, looking up details about them from your website on our phones to see the different options/specs - but what caused us to finally give up and leave was when one of your team moved us out of the way to show their customers the products we were looking at.

This wouldn’t normally be a problem, but the complete lack of any sort of awareness from your team or offer to get someone to help us while they continued with their sale was astounding.

Thank you for letting me see some of the products in person however, it was useful for when I ordered it all from Hughes and Currys on the way home, albeit some items at more expensive/delivery costs etc. in total you lost out on a sale of Neff integrated goods worth £3500 (induction hob, dishwasher, single oven, fridge freezer and hood).

December 27, 2025
Unprompted review
Sparkworld logo

Reply from Sparkworld

Hi Dan,

Thank you for sharing your feedback. We’re very concerned to hear about your experience, as this does not reflect the level of service we aim to provide. We take all reviews seriously and would like to investigate this further.
Could you please provide:

The approximate time of your visit on Saturday.

Any details about the products you were viewing

We have CCTV in our showroom and can review the footage to understand what happened. Your input will help us ensure this is addressed properly.
Please email us at info@sparkworld.co.uk or call 01626 834666 so we can resolve this promptly.

Thank you for bringing this to our attention

kind regards

Tristan

Rated 5 out of 5 stars

Very easy to use website

Very easy to use website. Good choice of appliances to compare. Good choice of delivery dates. Good price range

December 15, 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Naomi! We’re thrilled you found our website easy to use and appreciated the wide range of appliances, flexible delivery options, and competitive prices. At Sparkworld, we aim to make online appliance shopping simple and stress-free

Rated 5 out of 5 stars

Great range of products and excellent customer service

Great range of products, happy with the pricing and I experienced excellent customer service.

December 11, 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Mitchell! We’re so pleased you found a great range of products, fair pricing, and excellent customer service. Our goal is to make shopping for appliances easy and enjoyable. We appreciate your feedback!

Rated 5 out of 5 stars

Great service

​I recently purchased an AEG dryer from Sparkworld and couldn’t be happier with the service. The website was easy to navigate, and the price was very competitive. Delivery was only 4 days — they gave me a 2-hour window. They took away the packaging. Highly recommend for anyone looking for appliances!

December 3, 2025
Sparkworld logo

Reply from Sparkworld

We appreciate your feedback, Adam! Sparkworld is proud to provide easy online shopping, fast delivery, and unbeatable prices on appliances like your AEG dryer. Thanks for recommending us!

Rated 5 out of 5 stars

Bought a microwave over from these guys…

Bought a microwave over from these guys at a very reasonable price 130 with next day delivery Argos wanted 250 for the same item so was an absolute bargain

December 11, 2025
Sparkworld logo

Reply from Sparkworld

Thank you for your feedback! We’re delighted you found a top-quality microwave at a great price with free next-day delivery. At Sparkworld, we aim to offer unbeatable value on appliances compared to big retailers like Argos. Enjoy your new microwave!

Rated 5 out of 5 stars

Excellent personal service after online purchase

Ordered product online but was contacted immediately by a gentleman and advised that my item could be delivered the next day f.o.c.
This was very helpful and unexpected. Then a lady contacted me for address details and again the service was superb.

December 11, 2025
Sparkworld logo

Reply from Sparkworld

Thank you for your kind words, Kim! We’re thrilled you enjoyed our fast, free next-day delivery and personal service. At Sparkworld, we pride ourselves on making online appliance shopping easy and stress-free. We look forward to helping you again soon!

Rated 5 out of 5 stars

excellent company to deal with

Easy to order and prompt delivery and installation

December 10, 2025
Sparkworld logo

Reply from Sparkworld

Thank you for your kind words! We’re thrilled you found ordering easy and enjoyed our prompt delivery and professional installation. At Sparkworld, we pride ourselves on excellent customer service and hassle-free appliance installation. We look forward to helping you again soon!

Rated 5 out of 5 stars

Kitchen appliance

The staff, Stuart in particular was brilliant. Really helpful and accommodating and I would definitely recommend this company and hope to use again in the future.

December 8, 2025
Sparkworld logo

Reply from Sparkworld

Thanks so much, Alison! We’re thrilled Stuart and the team made your kitchen appliance purchase smooth and stress-free. Your recommendation means a lot, and we’d love to help with your next project!

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