Sparkworld Reviews 

2,766
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordering items online is remarkably simple, and they appreciate the prompt delivery services provided. People warmly praise the friendly staff members who consistently offer helpful advice, professional guidance, and excellent customer care throughout. Consumers also love the convenient communication updates and the careful installation of appliances by cheerful delivery teams. Some reviewers were not happy with unexpected delivery delays, poor package conditions upon arrival, or cold interactions. A few individuals noted frustrating experiences when trying to get assistance or waiting longer than expected for products.

What people talk about most

Delivery service

Customers report widespread satisfaction with the delivery service, highlighting prompt shipping and helpful... See more

Staff

Users describe positive interactions with staff, often praising friendly and helpful service both on the... See more

Service

Consumers find service to be positive, highlighting quick deliveries and easy online ordering. Reviewers... See more

Product

Reviewers highlight positive aspects of product quality, noting items arrive exactly as described and in full... See more

Order

Clients share positive opinions on order, highlighting that the website is easy to use and the process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Search high & low during the heat waves for a fan & found this one on Sparkworld. Super easy website & check out process. Selected small appliance delivery fee & selected a date. Few moments l... See more

Company replied

Rated 5 out of 5 stars

100% recommended Sparkworld for all your white good needs Ordered a new fridge freezer Sunday, delivered Monday! Phone calls to arrange on Monday were so friendly and helpful. And the men who delive... See more

Company replied

Rated 5 out of 5 stars

We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use. We returned it to the sh... See more

Company replied

Rated 5 out of 5 stars

Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/sta... See more

Company replied


Company details

  1. Appliance Store
  2. Electrical Appliance Wholesaler
  3. Electronics Store
  4. Kitchen Supply Store
  5. TV store
  6. Washer and Dryer Store

Written by the company

Sparkworld is a trusted, independent retailer specialising in home appliances and kitchens, proudly serving customers for over 40 years. We’re known for combining competitive pricing with genuine, friendly customer service, from expert advice in store to reliable delivery and installation. Our standout “See It, Buy It, Take It Away” approach means many appliances are available for immediate collection, while our delivery and fitting teams ensure everything runs smoothly when you need it delivered. Whether you’re choosing a washing machine, fridge, cooker, or planning a new kitchen, our experienced team is here to make the process simple and stress‑free. As a local business, we value long‑term relationships and take pride in honest advice, clear communication, and doing things properly. Thousands of happy customers trust Sparkworld for quality products, dependable service, and a personal touch you won’t find with national chains.

Sparkworld

Written by the company

Free Delivery
Free delivery to Cornwall, Devon, Dorset and Somerset
Click & Collect
Order online and collect from either our Devon or Somerset stores
Price Match
Found a price cheaper? We have a price match promise call us now on 01626 834666 or e-mail at sales@sparkworld.co.uk
Free Storage
Buy & Store, take advantage of todays deal and we will hold it until you are ready.
Installation & Removal
Convenient installation & removal of your old appliances

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,766)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb

Great service start to finish. Bought an ex-display item that was in perfect condition. Came with super quick delivery. Huge thanks as well to the delivery guys who lugged my new washing machine up some mamouth steps.

December 6, 2025
Sparkworld logo

Reply from Sparkworld

Thank you so much, Nicola! We’re thrilled to hear you had a superb experience from start to finish. Buying an ex-display washing machine in perfect condition is a great way to get fantastic value, and we’re delighted it arrived with fast delivery. Our delivery team will be over the moon to know their hard work on those mammoth steps made a difference! If you ever need home appliances or kitchen solutions, Sparkworld is here to help with quality products and exceptional service. Enjoy your new washing machine!

Rated 5 out of 5 stars

Great company with fantastic customer…

Great company with fantastic customer service. Prompt delivery too.

December 3, 2025
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Reply from Sparkworld

Thank you, Marian! We’re delighted you found our customer service fantastic and delivery prompt. At Sparkworld, we aim to be the leading choice for kitchen and home appliances, offering expert advice and fast, reliable service. We look forward to helping you again soon!

Rated 4 out of 5 stars

Sparkworld were very good

Sparkworld were very good, called me up to confirm my order, I had it booked for delivery the following week on my Tuesday day off, he said they could do an earlier day if I preferred and I said I was off on the Thursday before so he changed delivery and said the courier would ring on the Thursday to give a time slot. They didn't call, (Dx deliveries) so I went onto their chat and finally got to speak to someone and she apologised and said it had been delayed, she then said they couldn't confirm it would get to the depot that day, nor whether I would receive it that day as expected and apologised again and then when I asked about changing the delivery day she said we can't do that because it hasn't reached your local depot yet. So I told her that basically she was useless and couldn't confirm anything and this expensive package was now going to turn up on a day I was working! Fortunately, the delivery slot I got the next day was late afternoon and my work allowed me to leave early so that I would be there for delivery. I appreciate that at this time of year they are extra busy, but this always seems to happen with all couriers.

December 2, 2025
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Reply from Sparkworld

Hi Diane,
Thank you for taking the time to share your experience. We’re delighted to hear that our team was able to assist with confirming and adjusting your delivery date initially, but we’re truly sorry for the frustration caused by the courier delay and lack of communication. We completely understand how inconvenient this must have been, especially when you had planned your time around the original arrangement.
While we work hard to ensure smooth deliveries, we rely on third-party couriers, and unfortunately, delays can happen, particularly during busy periods. That said, your feedback is invaluable, and we’ll be sharing this with DX to help improve their communication and reliability.
We’re glad the delivery was ultimately successful, but we appreciate that it wasn’t as seamless as it should have been. If there’s anything further we can do to assist or make this right, please don’t hesitate to reach out to us directly.
Thank you again for choosing Sparkworld.

Kind Regards

Tristan

Rated 5 out of 5 stars

Highly Recommend

Very smooth process received a phone call the following day confirming my order and also an email with the delivery companies details and booking form to arrange a delivery. Would highly recommend Sparkworld.

November 4, 2025
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Reply from Sparkworld

Hi Eammon,
Thank you for recommending Sparkworld! We’re so pleased the process was smooth and that our team kept you updated with delivery details. We pride ourselves on great customer service and hassle-free appliance delivery. If you need anything else, we’re here to help!

Kind Regards

Tristan

Rated 5 out of 5 stars

Brilliant service as always

Brilliant service as always, fitted, tested and all working. A great local company to buy from, recommend them 👌
Ricky was very efficient and friendly

December 10, 2025
Unprompted review
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Reply from Sparkworld

Thank you, Julie! We’re so pleased you had a brilliant experience with Sparkworld. Ricky and the team always aim for efficient, friendly service, fitted, tested, and ready to go! We appreciate your recommendation and support for a great local company.

Rated 5 out of 5 stars

Good service from initial enquiry to…

Good service from initial enquiry to keeping updated about delivery and the timeframe for delivery. Very good delivery and assembly service from the team, that’s why I chose Sparkworld

November 25, 2025
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Reply from Sparkworld

Thank you, David! We’re delighted you appreciated our smooth process from enquiry to delivery updates. Our team takes pride in providing excellent delivery and assembly service, your trust in Sparkworld means a lot!

Rated 5 out of 5 stars

Top class service

Top quality service and when booked in they phone and get it to you a day earlier than sheduled

November 25, 2025
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Reply from Sparkworld

Thank you, Paul! We’re thrilled you experienced our top-class service and speedy delivery. At Sparkworld, we pride ourselves on quality appliances and fast, reliable service. We look forward to helping you again soon!

Rated 5 out of 5 stars

Excellent service as always

Dave helped me pick out the ideal washing machine, and I’m absolutely delighted with it. The service from purchase to delivery was excellent, and having bought three appliances from Sparkworld, I’ve stopped looking elsewhere.

November 29, 2025
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Reply from Sparkworld

Thank you, Daniel! We’re so pleased Dave helped you find the ideal washing machine and that you’re delighted with your purchase. It’s fantastic to hear you’ve chosen Sparkworld for three appliances, your loyalty means a lot! We look forward to continuing to provide excellent appliance sales and delivery service whenever you need us.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, excellent LG tv for a very good price

November 19, 2025
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Reply from Sparkworld

Thank you, Jon! We’re glad you found our staff helpful and love your new LG TV at a great price. Enjoy your viewing, and we hope to see you again for more top-brand TVs and appliances!

Rated 5 out of 5 stars

Everything went to plan

Everything went to plan
Good price
Delivered on schedule
Perfect fit
Happy customer

November 25, 2025
Sparkworld logo

Reply from Sparkworld

Thank you Anthony! We’re delighted everything went smoothly – from great pricing to on-time delivery and a perfect fit. At Sparkworld, we pride ourselves on reliable service and quality appliances

Rated 5 out of 5 stars

Excellent

On time efficient and helpful.

November 11, 2025
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Reply from Sparkworld

Thank you for sharing your experience! We’re thrilled our team was on time, efficient, and helpful. At Sparkworld, we aim to deliver reliable service and quality appliances every time

Rated 5 out of 5 stars

Super service

Local. Quick. Efficient. Great price.

November 24, 2025
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Reply from Sparkworld

Thank you for your kind words Suzy

Rated 5 out of 5 stars

Impressive customer service

In February I bought an ex-display Asko heat-pump tumble dryer as part of a wedding present for my son & daughter-in-law. It was delivered in April, when their house could take delivery; and installed in June, when their house was sufficiently refurbished. It didn't work!

After many engineer's visits and sporadic operation, Asko's repair company finally agreed to take it back. They gave me a reference to give to Sparkworld who then arranged a collection and full refund on collection with a minimum of fuss. Unlucky with the dryer, though I was able to buy the same model elsewhere, but impressed with how Sparkworld handled what was ultimately a no sale.

November 25, 2025
Unprompted review
Sparkworld logo

Reply from Sparkworld

Thank you, Garard, for sharing your experience. We’re sorry the Asko heat-pump tumble dryer didn’t work out, but we’re delighted our team could make the return and refund process smooth and hassle-free. At Sparkworld, we pride ourselves on excellent customer service and supporting our customers every step of the way, whether it’s with premium appliances, expert installation, or aftercare. We appreciate your understanding and hope to welcome you back for future home appliance needs!

Rated 5 out of 5 stars

Awesome company staff are on the ball

Company great to deal with second item I’ve purchased from them , the staff are great on the ball great communication

November 21, 2025
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Reply from Sparkworld

Thank you, Jason, for your wonderful review! We’re delighted you’ve chosen Sparkworld for a second time. Our team works hard to provide great service and smooth communication, and it’s fantastic to know that stood out to you. We look forward to helping with any future home appliance or kitchen needs!

Rated 5 out of 5 stars

I know my house is not the most…

I know my house is not the most accessible so not a good drop off. I did apologise as we would have made things easier but my husband is not well. The driver said ‘everyone says that’ That was very insulting as he really isn’t in a position to be helpful (believe me i wish he was)

November 17, 2025
Rated 5 out of 5 stars

Amazing service,got call to confirm…

Amazing service,got call to confirm delivery. All the products were great value,cheapest i had seen anywhere. Highly recommend

November 17, 2025
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Reply from Sparkworld

Thank you, Joanne! We’re delighted you found our products the best value and appreciated the delivery confirmation. At Sparkworld, we pride ourselves on offering quality kitchen appliances at unbeatable prices with reliable service. Your recommendation means a lot—see you again soon!

Rated 5 out of 5 stars

My needs are few and simple

My needs are few and simple, but ordered the unit easily, it turned up, professionally installed by nice guys and the old one removed. What else is needed.

November 15, 2025
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Reply from Sparkworld

Thanks for your review! We’re glad ordering was easy and the installation and removal went smoothly. At Sparkworld, we make buying kitchen appliances simple and stress-free

Rated 5 out of 5 stars

A great service from order to delivery.

From ordering online to delivery and removal of the old dishwasher, the whole experience of dealing with Sparkworld was easy and a pleasure. I had regular phone calls to update me about delivery and I am delighted with the new dishwasher. I have bought many kitchen goods from Sparkworld over the years and have never been disappointed and have always felt I have got good value and service.

November 15, 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Adrian, for your wonderful feedback! We’re thrilled to hear that ordering online, delivery, and the removal of your old dishwasher was smooth and stress-free. At Sparkworld, we pride ourselves on providing excellent customer service, great value, and a wide range of kitchen appliances to make your experience easy and enjoyable. Your continued trust means a lot to us, and we look forward to helping you with any future dishwasher or home appliance needs!

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