Everyone, from entry to reception, to optometrist, and also customer service was very welcoming & patient. Great energy all around ! The salesperson had a skill of picking out glass shapes that comp... See more
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Specsavers Optometrists offer a range of glasses, prescription sunglasses and contact lenses. Locate your nearest store or browse through our range online.
United Kingdom
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Staff were very friendly. The service to get what I needed was very precise and targeted towards giving me exactly what I needed and they explained everything and yeah was just a great service

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Great professional staff. Happy to help with questions

Reply from Specsavers
I was very happy with the clear and detailed explanations given by the audiologist Angus and by Vanessa. Angus took time to explain the new hearing aids to me. Vanessa showed me how to maintain them. On both counts, I felt valued.

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The staff were friendly and knowledgeable. The retinal photograph was explained thoroughly and how it could change in the future with my recent diabetes diagnosis. I was not pressured into buying new glasses when there was only a very minor change in the sight one of my eyes.

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The we had an appointment at 3.55 and they left us sit tgrrr for 45 minutes as they had forgotten us totally rude spoke to 2 team and they still left us sit there
Just an update Tom called me from spec savers and apologised you the mix up and being kept waiting was so nice to be listened too what happened was lovely thanks for calling

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Fantastic experience I can recommend a visit, the staff are brilliant, really polite and caring.
Teresa

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Welcoming, friendly, and organised team at SpecSavers Northland. They supported me over many years always providing guidance and feedback irrespective of whether purchasing glasses or just doing annual checks.

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Nothing was a problem the staff were very friendly and welcoming good exspert advice will most definitely be going back again

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Very friendly staff and highly professional optometrists , I’ve been to other places for glasses in the past and it has cost me at least four times the money for the glasses I chose. They also didn’t seem to have as big a selection to choose from. I highly recommend Specsavers Leopold.

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The staff was so helpful and I got answers for all the questions that I had. My glasses came very early than l expected and I was very happy about this.

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Went above and beyond to get my new glasses quickly to go away with and game me trial contact lenses the made sure I had ones suitable for driving in due to my complex vision needs

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From booking an appointment online to picking up my 2 prescription glasses less than a week later was a breeze with the help and assistance I received from all of the staff at Karingal Specsavers.

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I’m very happy with the service I received at Specsavers I found all the staff very helpful during my eye test and choosing my new glasses

Reply from Specsavers
Good, interested staff. Accepted that I only wanted a cheap pair of glasses as my eyes continually change as a result of graves disease.

Reply from Specsavers
Great variety of glasses frames to pick from. Great knowledge from Specsaver staff members.

Reply from Specsavers
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