Spectrum Collections Reviews 617

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Best customer service, I made an order however I used the wrong address by mistake, I received a refund , and they sent me new order free of charge and added a brush as gift . I ll be order more brush... See more

Rated 5 out of 5 stars

I ordered a gorgeous brush set from spectrum. Unfortunately during transit the box was damaged and wet when it arrived. I contacted spectrum and spoke with Hannah who sent out a new set straight away... See more

Company replied

Rated 5 out of 5 stars

Spectrum Brushes are a must-have if you love pretty, effective makeup tools. Not only are they vegan and cruelty-free, but the soft bristles blend makeup beautifully, and the sturdy, pastel-colored ha... See more

Company replied

Rated 5 out of 5 stars

Spectrum has excellent customer service! I had issues receiving my delivery due to a courier problem, so I reached out via email and spoke with Hannah. I was genuinely impressed by her profession... See more

Company replied

Company details

  1. Cosmetics Industry

Written by the company

Shop affordable luxury at Spectrum Collections. We design high quality makeup, brushes and tools for all beauty lovers. 100% vegan and cruelty free.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

617 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love the brush quality

I love the brush quality. So soft and love the beautiful designed brushes . It’s so attractive. Love to do makeup with style

November 23, 2024
Unprompted review
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Reply from Spectrum Collections

Thank you so much for the kind review lovely! we are so glad to hear you love your Spectrum goodies! 💕x x

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Rated 5 out of 5 stars

This site is amazing so organized and…

This site is amazing so organized and everything is so easy to navigate and find in just a few minutes! I absolutely love when I needed to check some exclusive collections out it was so easy to find I can’t wait for my order to come!

December 4, 2024
Unprompted review
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Reply from Spectrum Collections

Thank you so much for the kind review lovely! we are so glad to hear you love your Spectrum goodies! 💕x x

Rated 5 out of 5 stars

Spectrum Collections is a standout…

Spectrum Collections is a standout brand for anyone who loves high-quality, beautifully designed makeup tools. Their makeup brushes are not only stunning with their unique and colorful designs but also incredibly functional. The bristles are soft, cruelty-free, and vegan, making them perfect for seamless application of both powder and liquid products. I would never go to anyone else for my beauty accessories!

December 3, 2024
Unprompted review
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Reply from Spectrum Collections

Thank you so much for the kind review lovely! we are so glad to hear you love your Spectrum goodies! 💕x x

Rated 5 out of 5 stars

As a makeup artist I love using my…

As a makeup artist I love using my spectrum brushes! They are well make and hold up really well. I love how easily they make application and blending. They hold up well through cleaning and I love all the fun different collections and designs they have.

November 11, 2024
Unprompted review
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Reply from Spectrum Collections

Thank you so much for the kind review lovely! we are so glad to hear you love your Spectrum goodies! 💕x x

Rated 5 out of 5 stars

Great products for amazing prices

Great products for amazing prices, love the quality too and new thematic collections ao often , my fave are sponges for foundation and angled brushes

November 2, 2024
Unprompted review
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Reply from Spectrum Collections

Thank you so much for the kind review lovely! we are so glad to hear you love your Spectrum goodies! 💕x x

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Rated 5 out of 5 stars

I've purchased many times from spectrum…

I've purchased many times from spectrum and the brushes are amazing quality, I also love the drying brush towels and brush cleaner. They make great gifts and are such good value

November 24, 2024
Unprompted review
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Reply from Spectrum Collections

Thank you so much for the kind review lovely! we are so glad to hear you love your Spectrum goodies! 💕x x

Rated 5 out of 5 stars

Love all of the Spectrum Collections

Love all of the Spectrum Collections! My favourite has been the Disney sets, high quality good value for money and quick delivery!

November 22, 2024
Unprompted review
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Reply from Spectrum Collections

Thank you so much for the kind review lovely! we are so glad to hear you love your Spectrum goodies! 💕x x

Rated 3 out of 5 stars

I understand pre black friday sales are…

I understand pre black friday sales are happening, but I've emailed twice now and have heard nothing.
Still waiting for my order to be dispatched, a little disappointing.
I think it's awful that no one replies to emails!
Update: finally got a response
Just a shame nothing is stated on the website about delays.

November 21, 2024
Unprompted review
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Reply from Spectrum Collections

Hey lovely, thank you so much for the feedback on this! we do apologise about the delays with the response - we have been inundated with emails since our Black Friyay sales have launched! we do hope to do better and keep responses as efficient as possible throughout. We do hope you are now satisfied with the outcome of your query!💗 x x

Rated 5 out of 5 stars

This is such a great brand

This is such a great brand, their brushes are of great quality and look beautiful too! Lovely sets and individual brushes. Speedy delivery!

November 13, 2024
Unprompted review
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Reply from Spectrum Collections

Thank you so much for the kind review lovely! we are so glad to hear you love your Spectrum goodies! 💕x x

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Rated 5 out of 5 stars

Absolutely love shopping with Spectrum

Absolutely love shopping with Spectrum! Their products are so gorgeous, it honestly feels like a treat opening each order. The website’s easy to use, delivery’s fast, and everything comes packaged beautifully – never had a single item damaged! Spectrum just knows how to make makeup fun and a little extra special. Can’t wait to shop again!

October 30, 2024
Unprompted review
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Reply from Spectrum Collections

Thank you so much for the kind review lovely! we are so glad to hear you love your Spectrum goodies! 💕 have a great day x x

Rated 1 out of 5 stars

slowest customer service ever..

They have the slowest customer service I’ve ever dealt with. I don’t know if they are understaffed or what’s going on on their end, but I placed my first order and it shipped on 11/01, and reached out this week as the tracking had not updated. Their automated email response said they would get back to me within 48 hours, which was not true, and when they finally did respond days later, they said my package was lost and asked if I wanted a replacement. I have been going back and forth with them trying to get the replacement order set in and it’s now one week since my first package shipped, and the replacement order has not been placed yet as the customer service has not gotten back to me. I wanted to use these in a wedding in two weeks and thought that placing my order over three weeks before the wedding was early enough, but apparently not. May only purchase their products from Ulta if I ever buy them again.

November 8, 2024
Unprompted review
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Reply from Spectrum Collections

Hey lovely, thank you so much for the feedback on this! we do apologise about the delays with the response - we have been inundated with emails since our Black Friyay sales have launched! we do hope to do better and keep responses as efficient as possible throughout. We do hope you are now satisfied with the outcome of your query!💗 x x

Rated 5 out of 5 stars

I ordered my brushes that arrive…

I ordered my brushes that arrive quickly and in nice packing. The quality is really nice and brushes are soft that get the job done perfectly. I love the quality and designs of the brushes.

November 1, 2024
Unprompted review
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Reply from Spectrum Collections

Thank you so much for the kind review lovely! we are so glad to hear you love your Spectrum goodies! 💕x x

Rated 5 out of 5 stars

Absolutely love this brand

Absolutely love this brand! Received my brush set the quality is amazing. Love the aesthetic of this brand and they don’t compromise on quality

November 2, 2024
Unprompted review
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Reply from Spectrum Collections

We are so happy to hear that you love Spectrum as much as we do! thanks for leaving a kind review babe 💕x

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Rated 5 out of 5 stars

Best makeup brushes out there

Excellent communication, best quality makeup brushes I’ve used

October 30, 2024
Unprompted review
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Reply from Spectrum Collections

We are so happy to hear that you love Spectrum as much as we do! thanks for leaving a kind review babe 💕x

Rated 5 out of 5 stars

The best brushes on the market

The best brushes on the market. 💕💕💕

October 29, 2024
Unprompted review
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Reply from Spectrum Collections

We are so happy to hear that you love Spectrum as much as we do! thanks for leaving a kind review babe 💕x

Rated 5 out of 5 stars

Best brushes collection

Their brushes collection are amazing,quality is so great and good.

October 24, 2024
Unprompted review
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Reply from Spectrum Collections

We are so happy to hear that you love Spectrum as much as we do! thanks for leaving a kind review babe 💕x

Rated 5 out of 5 stars

Longtime forever fan!

I have been a longtime fan of the spectrum makeup brushes. I have about 5 in my collection right now and love that they are budget friendly but made of high quality materials and are always so aesthetically pleasing! I’m a forever fan and will continue to use them!

October 23, 2024
Unprompted review
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Reply from Spectrum Collections

We are so happy to hear that you love Spectrum as much as we do! thanks for leaving a kind review babe 💕x

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Rated 5 out of 5 stars

These are the best brushes ever

These are the best brushes ever! They are so soft, and apply my make up so well and smoothly. Great range of colours and styles.

October 21, 2024
Unprompted review
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Reply from Spectrum Collections

We are so happy to hear that you love your Spectrum goodies! thanks for leaving a kind review babe 💕x

Rated 5 out of 5 stars

Make up artist approved

Im a professional make up artist and make up lover, I have been using spectrum brushes for nearly 4years, I have a couple of sets used over and over again and never had one default .
Their website is easy to navigate and their interaction with costumers as been always good. So it a company that I highly recommend to purchase from .

October 23, 2024
Unprompted review
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Reply from Spectrum Collections

We are so happy to hear that you love Spectrum as much as we do! thanks for leaving a kind review babe 💕x

Rated 5 out of 5 stars

Spectrum

It is one of the best brands of makeup brushes, incredible quality, designs and a wide range, I love that they take into account all seasons.

October 21, 2024
Unprompted review
Spectrum Collections logo

Reply from Spectrum Collections

We are so happy to hear that you love Spectrum as much as we do! thanks for leaving a kind review babe 💕x

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