Best customer service, I made an order however I used the wrong address by mistake, I received a refund , and they sent me new order free of charge and added a brush as gift . I ll be order more brush... See more
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I ordered a gorgeous brush set from spectrum. Unfortunately during transit the box was damaged and wet when it arrived. I contacted spectrum and spoke with Hannah who sent out a new set straight away... See more
Company replied
Spectrum Brushes are a must-have if you love pretty, effective makeup tools. Not only are they vegan and cruelty-free, but the soft bristles blend makeup beautifully, and the sturdy, pastel-colored ha... See more
Company replied
Spectrum has excellent customer service! I had issues receiving my delivery due to a courier problem, so I reached out via email and spoke with Hannah. I was genuinely impressed by her profession... See more
Company replied
Company details
Written by the company
Shop affordable luxury at Spectrum Collections. We design high quality makeup, brushes and tools for all beauty lovers. 100% vegan and cruelty free.
Contact info
4.7
Excellent
617 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Gorgeous products
Gorgeous products, wonderful customer service and an amazing community! My go-to for all beauty tools :)
June 5, 2024
Unprompted review
Reply from Spectrum Collections
Hi Sophia, thank you for your lovely review. We love this feedback and we look forward to seeing you again soon :-) Thank you for being a loyal customer x
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Beautiful
Excellent quality brushes that are so beautiful! quick delivery. Cruelty-free and vegan. Would highly recommend!
June 3, 2024
Unprompted review
Reply from Spectrum Collections
Hi Kathryn, thank you for your review. We love this feedback and we're so pleased you love our brushes as much as we do :-) Thank you for being a loyal customer x
Spectrum Collections 10 Piece Essential…
Spectrum Collections 10 Piece Essential Makeup Brush Set. 💓
As a beauty enthusiast, I can’t get enough of this brush set. I love the soft pink handles with the ombré two toned brush heads. They make the perfect addition to my pink collection of all things beauty!
From the flawless Flat Top Buffer to the precise Fine Eyeliner brush, each ensures professional-grade results. Whether crafting a radiant complexion or intricate eye look, these brushes effortlessly blend powders, liquids, and creams.
Really affordable and so effective. Recommended.
June 3, 2024
Unprompted review
Reply from Spectrum Collections
Hi Iz, thank you for your lovely review. We love this feedback and we're so pleased you're enjoying your 10 Piece Essential brush set! Thank you for the recommendation :-) x
Love the quality of these makeup brushes
Firstly my order arrived pretty quick. The packaging was super cute. I love their makeup brushes, they are literally so soft and beautiful. They combine quality, durability, and performance, making them a fantastic addition to any makeup collection. I highly recommend this set to anyone looking to elevate their makeup game.
May 11, 2024
Unprompted review
Reply from Spectrum Collections
Hi Fatimah, thank you for your lovely review. We love this feedback and we're so pleased you love our brushes as much as we do! :-) Thank you for being a loyal customer x
Review
So happy with the brushes I ordered, the quality is amazing! Definitely perfect as a gift for your loved ones
May 28, 2024
Unprompted review
Reply from Spectrum Collections
Hi Leona, thank you for your lovely review. It's great to hear this feedback and we're so pleased you love your brushes :-) x
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Reply from Spectrum Collections
Hi Hanifah, thank you for your review. We're so pleased you love your brushes! :-) x
Beautiful, soft and work well
Delivery on these brushes was speedy. Came in beautiful packaging. I love that on the back of the box it explains the name of each brush (they have a code on the actual brush) and detail of what it is to be used for; perfect for beginners. The set of 10 brushes means you have everything you need to create a variety of looks.
The bristles are soft on your skin whilst simultaneously holding shape whilst you apply the product. They look incredibly beautiful which is a lovely bonus.
They clean up well.
A wonderful product that I would highly recommend.
(My set was gifted to me in exchange for my honest review)
May 26, 2024
Unprompted review
Reply from Spectrum Collections
Hi T Royle, thank you for your honest review. We love this feedback and we're so pleased you love your brushes and found our brush guides useful. We hope to see you again soon! :-) x
I have started using spectrum brushes…
I have started using spectrum brushes and I love them .!
Great quality and design and every possible brush I will ever need .
Amazing quality too !
May 25, 2024
Unprompted review
Reply from Spectrum Collections
Hi Sarah, thank you for your kind review. We're so pleased you've made Spectrum your go-to makeup brush brand! Thank you for being a loyal customer :-) x
Beautiful brushes
The brushes are so soft and fit perfectly into my make up routine. I started off with one set and had to buy more. I now have 3 sets. The brushes ensure an even coverage with even blending, never has applying make up been so easy. And the designs are beautiful making lovely gifts to oneself or others
May 22, 2024
Unprompted review
Reply from Spectrum Collections
Hi shell, thank you for your lovely review. It's great to hear this feedback and we're so pleased you love your brushes. Thank you for being a loyal customer :-) x
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I’ve used spectrum brushes for years
I’ve used spectrum brushes for years. My go to brushes brand for high quality products. Also always love the different collections they come out with.
May 24, 2024
Unprompted review
Reply from Spectrum Collections
Hi Isobel, thank you for your lovely review. We're so pleased you love our brushes as much as we do! Thank you for being such a loyal customer :-) x
Great
Quick delivery, gorgeous designed brushes with many ranges available. I like that they wash well (using their own brush soap kit) and apply makeup nicely.
May 24, 2024
Unprompted review
Reply from Spectrum Collections
Hi Behind, thank you for your review. It's great to hear you love your brushes and our vegan brush cleaning soap! Thank you for being a loyal customer :-) x
Prepare to be ignored
The brushes I’ve received from Spectrum are lovely. Their customer service however is terrible. I made two separate orders, and decided I’d like to send half one of them back (an unwanted gift). Spectrum ask you to contact them to start returns, however they don’t reply to emails. I’ve been waiting 11 days now and still no reply after sending two emails, a contact request on their website and commenting on an IG photo.
I won’t be purchasing from Spectrum again, and recommend you don’t bother.
May 10, 2024
Unprompted review
Reply from Spectrum Collections
Hi Stephanie, we're so sorry to hear you're disappointed with the service you've received. We always aim to provide the best shopping experience and customer service possible.
Our customer care team have been in touch to resolve the issue with your order.
We’re sorry for the inconvenience this has caused you and we do hope you give us another chance in the future x
The most gorgeous brushes!
Absolutely love the aesthetic and quality of spectrum brushes, they are just insane!
May 19, 2024
Unprompted review
Reply from Spectrum Collections
Hi Abbey, thank you for your feedback. We're so pleased you love our brushes as much as we do! :-) x
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Customer service could improve
Update: since contacting on social media channels I managed to get a reply and have now received the set and it’s very good! Speed of response to customer emails could be improved in future
Original review:
Ordered the Mickey Mouse set which was meant to be delivered two weeks ago, I’ve sent multiple emails and messages and had no response, even though they say they will respond within 48 hours.
May 8, 2024
Unprompted review
Reply from Spectrum Collections
Hi Luis, we're so sorry to hear you're disappointed with the service you've received. We always aim to provide the best shopping experience and customer service possible.
Our customer care team have been in touch to resolve the issue with your order.
We’re sorry for the inconvenience this has caused you and we do hope you give us another chance in the future x
I love their brushes
I love their brushes! Best I’ve ever used! Such lovely products.
May 18, 2024
Unprompted review
Reply from Spectrum Collections
Hi Mrs Hoare, thank you for your review. We're so pleased you love your brushes. Thank you for being a loyal customer :-) x
legendary
Spectrum makeup brushes are legendary. They help to create a flawless finish effortlessly. Absolutely love them
May 16, 2024
Unprompted review
Reply from Spectrum Collections
Hi Ghizlan, thank you for your review. We love this feedback and we're so pleased you love your brushes as much as we do! :-) Thank you for being a loyal customer x
Great range of products and really kind…
Great range of products and really kind customer service. Highly recommend this brand for all your make-up tool needs!
May 18, 2024
Unprompted review
Reply from Spectrum Collections
Hi Israt, thank you for your review. We're so pleased you enjoyed shopping with us and love our makeup tools :-) Thank you for being a loyal customer x
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One of the best brush sets I’ve ever…
One of the best brush sets I’ve ever used , washes nice , amazing quality and not to forget the cutest brush sets ever.
March 4, 2024
Unprompted review
Reply from Spectrum Collections
Hi Alex, thank you for your lovely review. We love this feedback! We're so pleased you love your brushes, thank you for being a loyal customer :-) x
My absolute favourite makeup brushes
My absolute favourite makeup brushes! Always the best designs and great customer service!
May 16, 2024
Unprompted review
Reply from Spectrum Collections
Hi Rhianne, thank you for your kind review. We're so pleased you love your brushes and we hope to see you again soon! Thank you for being a loyal customer :-) x
Love Spectrum Collections!
Love Spectrum Collections! Their products are fun and high quality alongside the added bonus of being vegan and cruelty free. Highly recommended!
May 16, 2024
Unprompted review
Reply from Spectrum Collections
Hi Katie, thank you for your review. We're so pleased you love our brushes as much as we do :-) x
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