Spectrum Collections Reviews 617

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Best customer service, I made an order however I used the wrong address by mistake, I received a refund , and they sent me new order free of charge and added a brush as gift . I ll be order more brush... See more

Rated 5 out of 5 stars

I ordered a gorgeous brush set from spectrum. Unfortunately during transit the box was damaged and wet when it arrived. I contacted spectrum and spoke with Hannah who sent out a new set straight away... See more

Company replied

Rated 5 out of 5 stars

Spectrum Brushes are a must-have if you love pretty, effective makeup tools. Not only are they vegan and cruelty-free, but the soft bristles blend makeup beautifully, and the sturdy, pastel-colored ha... See more

Company replied

Rated 5 out of 5 stars

Spectrum has excellent customer service! I had issues receiving my delivery due to a courier problem, so I reached out via email and spoke with Hannah. I was genuinely impressed by her profession... See more

Company replied

Company details

  1. Cosmetics Industry

Written by the company

Shop affordable luxury at Spectrum Collections. We design high quality makeup, brushes and tools for all beauty lovers. 100% vegan and cruelty free.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

617 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Luxury quality brushes without the…

Luxury quality brushes without the luxury price point! Such good value and service too.

February 7, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Wiktoria, thank you for your review. It's great to hear this feedback and we're so pleased you love your brushes! :-) x

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Rated 5 out of 5 stars

Makeup brushes which makes applying makeup so easy

I always wanted to try, high quality makeup brushes which makes applying makeup so easy and effortless. Soft brushes and incredible designs

May 14, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Mrs natalie, thank you for your review. We love this feedback and we're so pleased you love your brushes as much as we do! :-) Thank you for being a loyal customer x

Rated 5 out of 5 stars

If you’re looking for top quality…

If you’re looking for top quality makeup brushes, look no further! Spectrum Collection offers premium, very well made brushes of all types and the design is absolutely stunning! Their customer support was amazing too, fast and reliable, I was very pleased with the service received, thank you!

May 10, 2024
Unprompted review
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Reply from Spectrum Collections

Hi M.M, thank you for your review. It's great to hear this feedback and we're so pleased you love your brushes. Thank you for being a loyal customer :-) x

Rated 1 out of 5 stars

Worst customer service

Worst customer service - emailed a number of times now asking to return an order and each time im ignored. They just want to take your money

May 3, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Ella, we're so sorry to hear you're disappointed with the service you've received. We always aim to provide the best shopping experience and customer service possible.

Our customer care team have been in touch to resolve the issue with your order.

We’re sorry for the inconvenience this has caused you and we do hope you give us another chance in the future x

Rated 5 out of 5 stars

Great Quality & Service!

I ordered the Van Gogh sets and they arrived promptly. The packaging was aesthetically pleasing. The brushes themselves were soft and great quality with firm handles. Definitely would recommend for all makeup kits.

April 27, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Jade, thank you for your review. It's great to hear this feedback and we're so pleased you love your Van Gogh brushes! Thank you for being a loyal customer :-) x

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Rated 5 out of 5 stars

I have ordered from this company and…

I have ordered from this company and shipping was fast, products were so cute and I’m planning on ordering more from them. Easy transaction and happy customer

March 28, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Karla, thank you for your lovely review. We're so pleased you loved shopping with us and we hope to see you again soon :-) x

Rated 5 out of 5 stars

Spectrum make the best quality brushes

Spectrum make the best quality brushes with stunning packaging. I've recently bought their brush cleanser which smells amazing too.
Their delivery is speedy and always beautifully packaged too.

April 25, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Claire, thank you for your lovely review. We're so pleased you love our brushes and brush soap! Thank you for being a loyal customer :-) x

Rated 5 out of 5 stars

Amazing Quality

Just received my brushes and i must say i have NEVER felt and use brushes as good as these! They are absolutely incredible and the quality is unreal. Thank you! 🤍

April 24, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Consumer, thank you for your review. We love this feedback and we're so pleased you love using your brushes! :-) x

Rated 4 out of 5 stars

Pretty quad

I just got cindrella count to midnight shadow Quad and I love it. The richly pigmented shades look so bright and dreamy when applied to eyes. Perfect for a dreamy night makeup. Highly recommended.

April 23, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Annie, thank you for your lovely review. We're so pleased you love the Cinderella Quad and can't wait to see your looks! x

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Rated 5 out of 5 stars

The best brushes for any application.

The best brushes for any application.
So soft and with the cleaner can be reused again and again without fail

MY RIDE OR DIE MAKEUP BRUSHES 🫶🏼🫶🏼🫶🏼

April 23, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Olivia, thank you for your lovely review. It's great to hear this feedback and we're so pleased you love using your brushes and our brush soap! Thank you for being a loyal customer :-) x

Rated 5 out of 5 stars

wonderful products

Wonderful design and quality of products and super fun collection for every person, no matter what your skill set it when it comes to makeup! Website very easy to use.

April 22, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Carmen, thank you for your review. We're so pleased to hear this feedback and we look forward to seeing you again soon :-) x

Rated 5 out of 5 stars

The best makeup brushes ever!

Absolutely love! I am always on the lookout for good makeup brushes and these are next level! The shopping experience was such a breeze and quick delivery. They come beautifully packaged too. The brushes themselves are amazing quality. Not only do they apply makeup flawlessly, but they are super soft. I also love that once I wash them to clean them, they dry back to their original softness. They don’t shred and they don’t leave streaks in my makeup base. What’s not to love. My absolute go to brushes from now on!

April 17, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Kelly, thank you for your kind review. We love this feedback and we're so pleased you love using your brushes! Thank you for being a loyal customer :-) x

Rated 5 out of 5 stars

An absolutely amazing company

An absolutely amazing company, not only are their brushes the best I’ve ever used but the customer service is incredible

April 17, 2024
Unprompted review
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Reply from Spectrum Collections

Hey Jasmin, thank you for your review. We love this feedback and we're so pleased you love shopping with us! Thank you for being a loyal customer :-) x

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Rated 5 out of 5 stars

I have always been passionate about…

I have always been passionate about makeup and was thrilled to receive my first ever set of pink handled makeup brushes for my 15th birthday. They were of very high quality and have remained in great condition over the years - I am now 24 years old. These brushes have been with me through all my makeup looks and continue to be an essential tool in my makeup routine.

April 14, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Jodd, thank you for your review. It's lovely to hear this story and we're so pleased you still love your pink brushes! Thank you for being a loyal customer :-) x

Rated 5 out of 5 stars

I have been using spectrum brushes…

I have been using spectrum brushes since they first launched. Whether you are a pro artist or a every day make up wearer these brushes will not let you down

April 12, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Back To You Beauty, thank you for your lovely review. We're so pleased you love our brushes as much as we do! Thank you for being a loyal customer :-) x

Rated 5 out of 5 stars

Love the quality and transparency of…

Love the quality and transparency of the brand! I have very sensitive skin and some brushes can irritate my eye area and this has never happened with spectrum! Absolutely recommended

April 9, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Suzette, thank you for your lovely review. It's great to hear this feedback and we're so pleased you love your brushes! :-) x

Rated 5 out of 5 stars

Best brushes for makeup lover

Its a complete collection comprising ten ultra-soft makeup brushes that combine a vibrant colour palette with expert hand-crafted design. With a variety of brushes for a number of uses including the face and eyes, the brush set is an essential for any makeup lover.
Foundation goes on really well with them and the little blending brushes are really useful. All in all a really good bit of kit, They look lush on my dressing table. Love the design and color. They are so soft and quality is amazing.

April 1, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Anam, thank you for your lovely review. It's great to hear this feedback and we're so pleased you love using your brushes! Thank you for being a loyal customer :-) x

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Rated 5 out of 5 stars

The best brushes!

Every brush I’ve used from Spectrum Collections has been of superior quality. They don’t shed and my makeup blends like a dream. I also love the variety of themed products… perfect for gifting.

April 6, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Stacy, thank you for your lovely review. We love this feedback and we're so pleased you love your brushes! Thank you for being a loyal customer :-) x

Rated 5 out of 5 stars

Amazing quality of products and super…

Amazing quality of products and super fun collection for every person, no matter what your skill set it when it comes to makeup!

April 4, 2024
Unprompted review
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Reply from Spectrum Collections

Hi Georgie, thank you for your lovely review. It's great to hear this feedback and we're so pleased you love your brushes :-) x

Rated 5 out of 5 stars

I love my new spectrum collection…

I love my new spectrum collection brushes, they so soft and colourfull. Lovely packaging. Highly recommend for all my beauty friends.

April 3, 2024
Unprompted review
Spectrum Collections logo

Reply from Spectrum Collections

Hi lili, thank you for your review. We're so pleased you love our brushes as much as we do :-) x

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