Spex4Less Reviews 29,504

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quality products, and efficient order process. Many people highlight the perfect fit and vision of their new glasses, along with the impressive speed of delivery. Consumers also appreciate the helpful and knowledgeable staff, as well as the clear communication throughout the ordering and delivery stages. However, some customers experienced minor issues, such as difficulty finding prescription sunglasses on the website or confusion regarding aftercare advice and the insurance process. A few people also noted an initial error with their order or a desire for a dispatch notice email.

What people talk about most

Product

Customers had positive experiences with product, praising the great choice of frames and lenses at very good... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and professionalism.... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease and... See more

Quality

Consumers find quality to be positive, with many expressing delight over their new glasses and sunglasses.... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

I'll always come back to Spex4Less as they offer an excellent service. They messaged me to check on something as my prescription wasn't complete and are super at getting things right! My new glasses a... See more

Company replied

Rated 5 out of 5 stars

Have just returned from a week’s skiing in the Three Valleys, and my first experience of skiing with spex4less goggle lenses. Very impressed indeed: very easy to fit; took just minutes to adjust to;... See more

Company replied

Rated 5 out of 5 stars

Great company, thought I’d look at the alternative to the normal suspects as they seem pricey, even the 2for1 deals always seems to cost a lot. Made a slight error on my order, but my fault, and they... See more

Company replied

Rated 5 out of 5 stars

Bought high end Saint Laurent glasses via this company for a reasonable price. They informed me straight away about any delay. The lenses were fitted impeccably and I received my glasses in a reasonab... See more

Company replied


Company details

  1. Glasses Store
  2. Optical Wholesaler
  3. Optician
  4. Sunglasses Store

About Spex4Less

Written by the company

Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
  • Spex4Less is 1 out of 52 best companies in the category Glasses store on Trustpilot.
  • Spex4Less is 1 out of 30 best companies in the category Optician on Trustpilot.
  • Spex4Less is 2 out of 59 best companies in the category Sunglasses shop on Trustpilot.
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    4.8

    Excellent

    TrustScore 5 out of 5

    30K reviews

    5-star
    4-star
    3-star
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    1-star

    Replied to 100% of negative reviews

    Typically replies within 48 hours

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    Rated 5 out of 5 stars

    Excellent service fast and…

    Excellent service fast and communication brilliant lovely glasses

    March 25, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Sarah,

    Thank you for the great review.

    We’re really pleased to hear you found the service fast and the communication brilliant. Keeping everything clear and efficient is exactly what we aim for.

    Delighted you’re happy with your lovely glasses — we truly appreciate your support.

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    Rated 5 out of 5 stars

    Excellent quality and service

    Extremely good and efficient service and telecommunications were personal and great, and the glasses exceptional quality and delivered before sad date less than a week cheers.

    March 25, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Martin,

    Thank you for the fantastic feedback.

    We’re really pleased to hear the service felt efficient and personal throughout. Clear and responsive communication is something we genuinely focus on, so it’s great to know that stood out.

    It’s even better to hear your glasses arrived in under a week and exceeded your expectations on quality. Delivering ahead of schedule while maintaining high standards is exactly what we aim for.

    Thanks again for your support — cheers!

    Rated 5 out of 5 stars

    Easy ordering process

    Easy ordering process, delivered on time

    March 23, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Mark,

    Thank you for your review.

    We’re really pleased to hear the ordering process was easy and that your glasses were delivered on time. Providing a smooth, reliable experience is exactly what we aim for.

    We truly appreciate your feedback and your support.

    Rated 5 out of 5 stars

    I wish i could give them an higher…

    I wish i could give them an higher score. The glasses were ordered on a monday and i got them on wednesday morning. They fit perfectly and the vision is spot on. For the price i paid i dont know how they do it.

    March 25, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Roly,

    Thank you for such an incredible review.

    We’re delighted to hear your glasses arrived so quickly and that both the fit and vision are spot on. A Monday order arriving by Wednesday morning is exactly the level of service we aim to provide.

    It’s fantastic to know you’re so pleased with the quality and value. Your kind words truly mean a lot to us — thank you for your support.

    Rated 4 out of 5 stars

    The whole transaction was seamless.

    The whole transaction was seamless.
    I particularly liked the updates on each step of the process. Will definitely recommend.

    March 18, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Chris,

    Thank you so much for your kind words! We’re really glad to hear everything was exactly what you wanted and that the process was smooth.

    As we always aim for a perfect experience, we noticed the 4-star rating and would love to know if there’s anything we could have done to make it a 5-star stay for you. Your feedback really helps us improve.

    We look forward to welcoming you back again soon!

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    Rated 5 out of 5 stars

    Wow Happy

    I was very happy with this service, as i new to this spex4less first time I use them. My new frame amazes me how light compares my old frames. I would use them again for my next glasses and recommend them to families and friends.

    March 22, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Sai,

    Thank you for your lovely review.

    We’re delighted your first experience with us was such a positive one. It’s great to hear how impressed you are with the lightness of your new frames compared to your previous pair — comfort makes all the difference in everyday wear.

    We truly appreciate your recommendation to family and friends and look forward to helping you again when it’s time for your next glasses.

    Rated 5 out of 5 stars

    Couldn't be more pleased

    Couldn't be more pleased, everything went so smoothly, they were there for me the whole time. So pleased with the glasses too. I'll definitely use them again. Ten stars wouldn't be enough.

    March 20, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Catherine,

    Thank you for such an amazing review.

    We’re delighted to hear everything went smoothly and that you felt supported throughout the whole process. That reassurance and consistency are exactly what we aim to provide.

    It’s fantastic to know you’re so pleased with your glasses. Ten stars is incredibly generous — we truly appreciate your support and look forward to helping you again.

    Rated 5 out of 5 stars

    Just the best service

    Just the best service, great price, ordered my glasses online had them in two days, my whole family all get our glasses from them , been using them for a number of years now, never a problem

    March 14, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Carl,

    Thank you for such fantastic feedback.

    We’re delighted to hear your glasses arrived within two days and that you found the pricing competitive. Fast turnaround combined with strong value is exactly what we aim to deliver.

    It really means a lot that your whole family chooses us and that you’ve been with us for a number of years without any issues. That kind of loyalty is the biggest compliment we could ask for.

    We truly appreciate your continued support.

    Rated 5 out of 5 stars

    Highly recommend

    Have bought from Spex4Less for a long time now. This will be my 4th pair through them. Always happy with the service they provide always thinking of the customer. If there is ever an issue they are very quick and contacting and trying to resolve.

    March 19, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Ollie,

    Thank you for your continued loyalty.

    We’re delighted to hear this is now your fourth pair with us and that you’ve consistently been happy with the service. Putting the customer first is something we genuinely focus on, so it’s great to know that’s come through in your experience.

    It’s also reassuring to hear you feel any issues are handled quickly and proactively. That’s exactly how it should be.

    We truly appreciate your recommendation and your ongoing support.

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    Rated 5 out of 5 stars

    I am impressed

    I am impressed. Very quick service. Ordered re-glaze on a Wed and received Sat. Even free for me to post my frames to them, with QR code or label. Web site easy to navigate. Contact with humans (which I did not need).

    I can recommend.

    March 18, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Mo,

    Thank you for the great review.

    We’re really pleased you were impressed with the speed of the reglaze — Wednesday to Saturday is exactly the kind of turnaround we aim for. It’s also good to hear the free returns option with the QR code or label made sending your frames in simple and convenient.

    We’re glad the website felt easy to navigate, and it’s reassuring to know that support is there if ever needed.

    We truly appreciate your recommendation.

    Rated 5 out of 5 stars

    Fabulous service

    Fabulous service, really helpful on the phone, managed to deliver prescription sports glasses promptly for a ski holiday. Very impressed. Thanks 😊

    March 20, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Boo,

    Thank you for the lovely feedback.

    We’re really pleased we could help over the phone and get your prescription sports glasses delivered promptly in time for your ski holiday. When there’s a deadline involved, especially for a trip, timing really matters.

    Delighted to hear you were impressed. Have a fantastic time on the slopes.

    Rated 5 out of 5 stars

    Excellent service from spex4less

    Excellent service from spex4less Ive used them many times in the past. I posted my reglaze sunglasses and prescription glasses on the tuesday and they were back with me on the saturday. Thanks spex4less.

    March 17, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Glyn,

    Thanks so much for coming back to us again.

    It’s fantastic to know your reglaze sunglasses and prescription glasses were processed and returned within just a few days. Fast, reliable turnaround is something we take pride in.

    We really value your repeat custom — thank you for your continued support.

    Rated 5 out of 5 stars

    I just received the glasses I ordered

    I just received the glasses I ordered. I was a bit sceptical as they are quite cheap compared to other providers. Completely exceeded my expectations, going to order a further 2 pairs!

    March 23, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Richard,

    Thank you for sharing your experience.

    We completely understand the initial scepticism when prices are significantly lower than other providers. We’re delighted to hear the glasses exceeded your expectations and proved that quality and value can go hand in hand.

    It’s fantastic that you’re already planning to order two more pairs. We truly appreciate your support and look forward to helping you again.

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    Rated 5 out of 5 stars

    Arrived in time scale advertised

    Arrived in time scale advertised. Perfect fit & great value for money. Will definitely buy again

    March 21, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Viv,

    Thank you for your great review.

    We’re really pleased to hear your glasses arrived within the advertised timescale and that the fit is perfect. Delivering on our promised turnaround while offering strong value is exactly what we aim for.

    It means a lot that you’ll definitely buy again — we look forward to helping you next time.

    Rated 5 out of 5 stars

    Great experience

    Great selection, fast delivery, beautiful glasses and amazing customer service. I will definitely be a repeat customer.

    March 9, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Finneen,

    Thank you for the fantastic review.

    We’re delighted to hear you were happy with the selection available and that your glasses arrived quickly. It’s even better to know you love the frames and felt well looked after by our customer service team.

    We truly appreciate your support and look forward to welcoming you back as a repeat customer.

    Rated 5 out of 5 stars

    My new sun glasses for driving

    My new glasses arrived much sooner than I was expecting and that was great. They fit me perfectly and I can see much better when I am driving. I have had excellent service from your company in the past and I am very happy to say that your service now is excellent. Thank you so much.

    March 23, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Pauline,

    Thank you for your lovely review.

    We’re delighted to hear your new driving sunglasses arrived sooner than expected and that the fit is perfect. Clear, comfortable vision behind the wheel is so important, so it’s fantastic to know they’re making a real difference.

    It also means a great deal that you’ve experienced excellent service with us in the past and feel that standard has been maintained. We truly appreciate your continued support — thank you again.

    Rated 5 out of 5 stars

    Great service

    Great service! I love my glasses.

    March 17, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Nikky,

    Thanks so much for your review.

    It’s fantastic to know you’re happy with your glasses and the service you received. That combination means everything to us.

    Thank you again for choosing us.

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    Rated 5 out of 5 stars

    Quick service for a quality pair of…

    Quick service for a quality pair of prescription sunglasses. I got a voucher for free tint so found a pair of frames I liked, added my new prescription and the glasses arrived in under a week. Used them straight out of the package and they were perfect!

    March 21, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Katherine,

    Thank you for the fantastic feedback.

    We’re delighted to hear you made the most of the free tint voucher and found a frame you loved. Getting your new prescription added and delivered in under a week is exactly the turnaround we aim for.

    It’s great to know you were able to use them straight out of the box and that everything was perfect. We truly appreciate your support.

    Rated 5 out of 5 stars

    Quick and good value

    I needed some everyday glasses quickly as I lost a pair recently. I checked out the sale items and found a pair I liked. Ordered at the weekend, I had them by Tuesday. Can't fault the value or service - even came with a free gift!

    March 17, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Rich,

    Thank you for the great review.

    We’re really pleased you were able to find a pair you liked in the sale and get them so quickly after losing your previous glasses. Weekend order to Tuesday delivery is exactly the kind of turnaround we aim for.

    It’s fantastic to hear you were happy with both the value and the service — and that the free gift was a nice

    Rated 5 out of 5 stars

    Great service again.

    Another stress free transaction from Spex4Less. Simple ordering process and decent prices meant that I returned for some flashy designer specs after buying some more basic, work specs last visit. Same great service as last time. Will be back.

    March 19, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Adam,

    Thank you for coming back to us again.

    We’re delighted to hear this was another stress-free experience and that the ordering process remains simple and good value. It’s great that you’ve now tried both practical work specs and something a bit more designer — that’s exactly the kind of flexibility we aim to offer.

    Fantastic to know the service lived up to your last visit. We truly appreciate your continued support and look forward to helping you again.

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