Spex4Less Reviews 29,498

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quality products, and efficient order process. Many people highlight the perfect fit and vision of their new glasses, along with the impressive speed of delivery. Consumers also appreciate the helpful and knowledgeable staff, as well as the clear communication throughout the ordering and delivery stages. However, some customers experienced minor issues, such as difficulty finding prescription sunglasses on the website or confusion regarding aftercare advice and the insurance process. A few people also noted an initial error with their order or a desire for a dispatch notice email.

What people talk about most

Product

Customers had positive experiences with product, praising the great choice of frames and lenses at very good... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and professionalism.... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease and... See more

Quality

Consumers find quality to be positive, with many expressing delight over their new glasses and sunglasses.... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

I'll always come back to Spex4Less as they offer an excellent service. They messaged me to check on something as my prescription wasn't complete and are super at getting things right! My new glasses a... See more

Company replied

Rated 5 out of 5 stars

Have just returned from a week’s skiing in the Three Valleys, and my first experience of skiing with spex4less goggle lenses. Very impressed indeed: very easy to fit; took just minutes to adjust to;... See more

Company replied

Rated 5 out of 5 stars

Great company, thought I’d look at the alternative to the normal suspects as they seem pricey, even the 2for1 deals always seems to cost a lot. Made a slight error on my order, but my fault, and they... See more

Company replied

Rated 5 out of 5 stars

Bought high end Saint Laurent glasses via this company for a reasonable price. They informed me straight away about any delay. The lenses were fitted impeccably and I received my glasses in a reasonab... See more

Company replied


Company details

  1. Glasses Store
  2. Optical Wholesaler
  3. Optician
  4. Sunglasses Store

About Spex4Less

Written by the company

Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
  • Spex4Less is 1 out of 52 best companies in the category Glasses store on Trustpilot.
  • Spex4Less is 1 out of 30 best companies in the category Optician on Trustpilot.
  • Spex4Less is 2 out of 59 best companies in the category Sunglasses shop on Trustpilot.
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    4.8

    Excellent

    TrustScore 5 out of 5

    29K reviews

    5-star
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    1-star

    Replied to 100% of negative reviews

    Typically replies within 48 hours

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    Rated 5 out of 5 stars

    Great Glasses and very fast delivery

    This was a very easy service to use and my new glasses arrived with in 5 days of placing the order. This is much faster than my usual opticians who normally take 14 days from placing the order in the shop.
    I would definitely use this company again and I am seriously considering using the reglaze service as I have a lovely pair of frames but the lens are an old prescription. They can retrofit my new prescription lens into my old frames.

    March 25, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Rob,

    Thank you for such a detailed review.

    We’re delighted to hear the ordering process was easy and that your new glasses arrived within five days. That quicker turnaround compared to many high street providers is exactly what we aim to offer.

    It’s great to know you’d use us again, and we’d be more than happy to help with reglazing your existing frames. Updating a favourite pair with a new prescription is a smart and cost-effective option.

    We truly appreciate your support and look forward to assisting you again.

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    Rated 5 out of 5 stars

    Cheap and amazing

    amazing. Cheap glasses, fast delivery, no problems with the glasses. Add-ons are among the cheapest compared to competitors.

    I was a bit wary in the beginning if it'll be subpar experience, but it wasn't. Defo buying the next pair from here as well.

    March 31, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi DK,

    Thank you for the fantastic review.

    We’re really pleased to hear the glasses arrived quickly and that everything met your expectations. Offering affordable frames and competitively priced add-ons without compromising on quality is exactly what we aim to do.

    It’s completely understandable to feel wary at first, so we’re delighted the experience proved otherwise. We look forward to helping you with your next pair.

    Rated 5 out of 5 stars

    Great service and good price

    Great service and good price. Will definitely use again. 😁

    March 23, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Ethel,

    Thanks so much for your review.

    It’s fantastic to know the service met your expectations and that you found the price competitive. Providing strong value alongside reliable support is what we focus on.

    We’ll be here when you’re ready for your next pair

    Rated 5 out of 5 stars

    I have now used Spex4Less several times…

    I have now used Spex4Less several times and every time it has been a perfect experience.

    Communication is clear as they keep you up to date on the process and delivery of your glasses.

    From ordering to delivery was less than a week.

    March 28, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi John,

    Thank you for your continued support.

    We’re delighted to hear that every order has been a perfect experience. Clear communication and regular updates are something we place a lot of importance on, so it’s great to know that stood out.

    Receiving your glasses in less than a week from ordering is exactly the turnaround we aim for. We truly appreciate your loyalty and your kind feedback.

    Rated 5 out of 5 stars

    Fantastic service from beginning to the…

    Fantastic service from beginning to the end

    March 30, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Mark,

    Thank you for the wonderful feedback.

    We’re delighted to hear the service was fantastic from beginning to end. Delivering a smooth, consistent experience throughout the whole process is exactly what we aim for.

    We truly appreciate you taking the time to leave a review.

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    Rated 5 out of 5 stars

    Fantastic experience with Specs4less

    Fantastic experience with Specs4less. You can really tell it’s a family run business that cares about its customers service was friendly, responsive, and efficient throughout. The quality of the glasses exceeded expectations, especially given the price, and the customisation options were spot on. Lead time was also impressively quick from order to delivery. Overall, I’m very happy with the entire package and would highly recommend them.

    March 30, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi David,

    Thank you for such a thoughtful review.

    We’re really pleased your experience felt friendly, responsive and efficient from start to finish. Providing a personal level of service and genuinely caring about each order is something we take great pride in.

    It’s fantastic to hear the quality exceeded expectations, especially given the price, and that the customisation options worked perfectly for you. Fast lead times are just as important, so we’re glad delivery impressed too.

    We truly appreciate your recommendation and your kind words.

    Rated 5 out of 5 stars

    On this occasion Spex4less reglazed my…

    On this occasion Spex4less reglazed my prescription sunglasses. This was done at a great price and turned around in a few days.
    Great service and value

    March 18, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Martyn,

    Thank you for your great feedback.

    We’re really pleased to hear your prescription sunglasses were reglazed quickly and at a price you were happy with. Fast turnaround and strong value are exactly what we aim to deliver.

    We truly appreciate your support and your kind words.

    Rated 5 out of 5 stars

    Fantastic friendly service and great prices

    Fantastic friendly service and great prices. Would highly reccommend

    March 29, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Steve,

    Thank you for the fantastic feedback.

    We’re really pleased to hear you found the service friendly and the pricing competitive. Providing a welcoming experience alongside strong value is exactly what we aim for.

    We truly appreciate your recommendation — thank you for your support.

    Rated 5 out of 5 stars

    prompt speedy issue of my glasses i…

    prompt speedy issue of my glasses i always get a great deat with my rimless bi focals,
    i have been using spex4less for well over 15 years.

    March 28, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi David,

    Thank you for your incredible loyalty.

    We’re delighted to hear your rimless bifocals were issued promptly once again and that you continue to receive a great deal with us. Fast turnaround and consistent value are exactly what we aim to provide.

    Over 15 years of custom truly means a great deal to us. Thank you for your continued trust and support.

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    Rated 5 out of 5 stars

    Excellant service

    Excellant service. 200 pounds less than quoted in a high street opticians.

    March 23, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Ruth,

    Thank you for the fantastic feedback.

    We’re really pleased you found the service excellent and that the pricing offered such a significant saving compared to the high street. Delivering professional quality at a much more accessible cost is exactly what we aim to do.

    We truly appreciate your support and your kind words.

    Rated 5 out of 5 stars

    Glasses replacement due to little frame issue

    I had my glasses replaced when 1 of the rivets on the frame came off, I was really impressed by the quick response, thanks again.

    March 27, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Marina,

    Thank you for your kind review.

    We’re really pleased we could respond quickly and get your glasses replaced once the rivet issue came to light. While problems like that are rare, resolving them promptly and smoothly is exactly what we aim to do.

    We truly appreciate your support — thanks again.

    Rated 5 out of 5 stars

    Good price

    Good price, good selection, kept informed of progress of my order.

    March 28, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Patrick,

    Thank you for the fantastic feedback.

    We’re really pleased to hear you found everything easy to use, competitively priced and delivered quickly. That combination is exactly what we aim to provide every time.

    We truly appreciate your support and look forward to helping you again.

    Rated 2 out of 5 stars

    I thought I was ordering sunglasses and…

    I thought I was ordering sunglasses and the came with clear lenses ,I have purchased many pairs of glasses from you and feel a tad dissapointed !

    March 26, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Thank you for your feedback. I have tried to call you this afternoon, but could not get through. Firstly, I am very sorry to hear that you are not happy with the lenses in your order. I have had a look into this for you and can see that whilst you had selected a sunglass frame, you had selected clear lenses, meaning that we provided you with clear lenses in your frame.
    We are very sorry for any frustration or disappointment this has caused, and we are committed to making it right for you. Please use the free post label I emailed you to send your order back to us and we will provide you with prescription sunglass lenses.

    KIndest Regards
    Stephen

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    Rated 5 out of 5 stars

    Fantastic service

    Easy to use, great price and super fast delivery. Will use again

    March 23, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Nick,

    Thank you for the fantastic feedback.

    We’re really pleased to hear you found everything easy to use, competitively priced and delivered quickly. That combination is exactly what we aim to provide every time.

    We truly appreciate your support and look forward to helping you again.

    Rated 5 out of 5 stars

    As always great service

    As always great service, kept up to date regarding my order. Not had new glasses this time just a re- glaze for my antique frames.
    Good job, timely response!

    March 27, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Colin,

    Thank you for your continued support.

    We’re really pleased to hear the service was great once again and that you felt well informed throughout the order. Keeping communication clear at every stage is something we take seriously.

    It’s fantastic that your antique frames have been given a new lease of life with the reglaze. Timely turnaround and careful handling are exactly what we aim for.

    We truly appreciate your loyalty — thank you again.

    Rated 5 out of 5 stars

    Overall experience was positive

    Overall experience was positive. Going forward I will definitely be purchases glasses from your site. I didn’t mind the shipping time cause it’s coming from overseas. But overall price and product cant be matched. Thank you

    March 24, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi,

    Thank you for your honest and thoughtful review.

    We’re really pleased your overall experience was positive and that you felt the pricing and product quality stood out. Offering strong value without compromising on standards is exactly what we aim to do.

    We appreciate your understanding regarding shipping times, and we’re glad the end result made it worthwhile. It means a lot that you’ll be purchasing from us again.

    Thank you for your support.

    Rated 5 out of 5 stars

    Excellent varifocal service

    Fast, efficient service with clear, detailed information and instructions at each stage of the process. I am delighted with my sunglasses and will definitely be recommending Spex4less to friends and family and using your company again.

    March 20, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi Veronica,

    Thank you for the fantastic review.

    We’re delighted to hear the varifocal service felt fast and efficient, with clear information at every stage. Varifocals require precision, so it’s great to know the process and guidance met your expectations.

    Even better to hear you’re pleased with your sunglasses. Your recommendation to friends and family truly means a lot, and we look forward to helping you again.

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    Rated 5 out of 5 stars

    Good communications and quick…

    Good communications and quick turnaround. High quality product.

    March 11, 2026
    Unprompted review
    Spex4Less logo

    Reply from Spex4Less

    Hi,

    Thank you for your great feedback.

    We’re really pleased to hear the communication was clear and that the turnaround was quick. Delivering a high-quality product alongside efficient service is exactly what we aim for.

    We truly appreciate you taking the time to leave a review.

    Rated 5 out of 5 stars

    Reorder knowing i don't have to shop around

    Having a daughter who is in to active sports she is always breaking and losing glasses. It is great i can click 'reorder' and get new glasses in a few days.

    March 26, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Tony,

    Thank you for your great feedback.

    We completely understand how active lifestyles can be tough on glasses, so we’re really pleased the quick reorder option makes things simple for you. Being able to replace a pair in just a few days without having to shop around is exactly the convenience we aim to provide.

    We truly appreciate your continued trust in us.

    Rated 5 out of 5 stars

    Excellent service fast and…

    Excellent service fast and communication brilliant lovely glasses

    March 25, 2026
    Unprompted review
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    Reply from Spex4Less

    Hi Sarah,

    Thank you for the great review.

    We’re really pleased to hear you found the service fast and the communication brilliant. Keeping everything clear and efficient is exactly what we aim for.

    Delighted you’re happy with your lovely glasses — we truly appreciate your support.

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