got a rare problem with router that was solved by the tech guys. Initial contact through their on line chat that was fast and effective. on a separate occasion, an on line tech conference was arrange... See more
Company replied
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got a rare problem with router that was solved by the tech guys. Initial contact through their on line chat that was fast and effective. on a separate occasion, an on line tech conference was arrange... See more
Company replied
Hands down, the single BEST way to protect your family on the Internet. There are so many options and different ways to filter based on your specific needs. You can easily block all traffic based on t... See more
I was recommended too buy a Spider VPN by a friend as I spend months abroad. Purchased a Spider pro from Amazon worked great in Uk, brought too my house in Portugal had a few problems would not wor... See more
Bought VPN end Nov. Not being tech-minded found that it no effect on my streaming speed. Contacted VPN customer service. Within a short time, they put me on the right track. My IPTV is not suffering t... See more
Company replied
Use a free Spider VPN router in your home and protect all your devices like Kodi Boxes, Smart TV’s, Mobile Phones, Laptops, Computers, XBox, PlayStation, Apple TV and any WiFi Enabled device from prying eyes.
United States
easy to use,simple for anyone wanting a vpn with a router
So easy to set up and use. I honestly can’t fault it. Would highly recommend
As an older person ( 70 yrs old ) i was confused, no not by life or old age? Lol, but by the barage of emails and notices on my android set up about needing a VPN, i looked everywhere for the right VPN and was even more confused, with how do i install this VPN when i buy it? untill i hit on the idea of trying to get a router with a built in VPN, thats when i came accross Spider VPN, i spoke at length with a rep online who calmed me and sorted all my fears out, I bought one and the guys at Spider, Nathan, Philip, Jon and a couple of others who's names i dont know helped me beyond all reasonable expectaion, in fact in the end it was Jon who finnaly talked me through and got me on line and my system protected, i give the SpiderVpn a massive 10/10 and thier staff a massive thank you all of you who were involved in assisting me, Spider has a customer service like no other ive ever seen in my 70yrs on this planet

Reply from Spidervpn
Easy to order very easy too set up and works out of the box was very suprised because normaly plug and play means spend all day with headache

Reply from Spidervpn
Top class service from Nathan, answered all my questions and helped me fully understand how everything worked. Would recommend to anyone

Reply from Spidervpn
Absolutely amazing service, fantastic customer service which is second to non. Would highly recommend this service to family and friends.

Reply from Spidervpn
Great customer service. I Am not very good with technology but the man who worked there was great. Explained everything really well and really took the time to help me. I would recommend to anyone!
Thank you

Reply from Spidervpn
Spidervpn is great service and would highly recommend to anyone who is looking to make there network private, support is great also, I had a question and had my answer fast!

Reply from Spidervpn
Good bit of kit unreal range. Ideal for streaming movies.

Reply from Spidervpn
Brilliant service and customer care. Highly recommend using them

Reply from Spidervpn
Fantastic service gone above and beyond my expectations.

Reply from Spidervpn
This is brilliant I would definitely recommend it x great customer service 😁

Reply from Spidervpn
After talking to guys at spider I am no where near to being happy despite previous review ......it would appear that although the router is connected I am still on my isp which is sky I have tried to go to several torrent sites and immediately had a sky message appear to say this site is blocked .
It seem s my router doesn’t work at all .
I find it partially frustrating to be unable to talk to the tech guys on telephone and only via there website on chat .
If it’s not possible to sort out on phone maybe I could get to Washington to exchange the router for another one.

Reply from Spidervpn
Great customer service, I had the poor chap from the help desk helping me spring my vpn router back to life for over an hour, they remained helpful and polite throughout. I now have the latest firmware and lightning speeds (only lost 2 mbps off my usual connection without vpn)
I highly recommend this service

Reply from Spidervpn
A good VPN service, just starting out and are quickly building a good quality service to their customers. Help was quick and easy to access from their website and I'm assured from them that they are looking to expand their ideas and features in the near future.

Reply from Spidervpn
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