Spinney Motorhomes & Caravans Reviews 

2,107
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 573 reviews, reviewers overwhelmingly had a great experience with this company. People consistently describe the staff as friendly, knowledgeable, and patient, creating a welcoming atmosphere without any pressure to buy. Purchasers also praise the comprehensive handovers, where team members thoroughly explain all vehicle features and answer questions with great care. However, some customers also noted frustrating communication delays and a lack of support regarding after-sales care and ongoing repairs. A few people additionally experienced problems with vehicle preparation, mentioning unaddressed defects and unexpected issues discovered upon collection. These individuals felt let down by the lack of organization and slow responses when trying to resolve problems after the sale.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and highly... See more

Service

People report positive experiences with service, highlighting efficient sales processes and thorough... See more

Product

Customers report positive experiences with the product overall, finding their new caravans and motorhomes to... See more

User experience

Reviewers mention positive feedback about user experience, noting that the overall purchase and handover... See more

Customer service

Clients share positive opinions on customer service, highlighting that staff members are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No pushy sales people and a relaxed atmosphere at their Cheshire branch. Andrew made sure everything was dealt with promptly from initial purchase to final handover. Nothing was too much trouble... See more

Rated 5 out of 5 stars

Spinney Warwickshire. Purchased our first ever caravan from here and Richard Bulmer the sales executive was brilliant. Being newbies to the caravan world he was very good in answering our many questio... See more

Company replied

Rated 5 out of 5 stars

Spinney Flintshire, Simon our sales rep was brilliant. Nothing was too much, no hard sales push. My dad is old and wasn't sure dealing with people, Simon handled Dad and the sale fantastically. He... See more

Company replied

Rated 5 out of 5 stars

We only found Spinney via an internet search. However, from the initial enquiry, they were very responsive. Our purchase was handled by Barry, who couldn’t have been more helpful. He kept us updated o... See more

Company replied


Company details

  1. RV Dealer
  2. Campground
  3. Hobby Store
  4. Mobile Home Dealer
  5. Motor Vehicle Dealer
  6. RV Repair Shop

Written by the company

Spinney Motorhomes and Caravans are the largest family run dealership in the UK. Established in 1975 Spinney have since offered the very best in motorhomes, caravans, campervans, servicing and accessories across five branches. With the very best brands in motorhomes (Elddis, Auto-Trail, Swift, Roller Team, Rapido, Bailey, Coachman, Adria and the latest manufacturer ACE motorhomes) and the biggest caravan manufacturers (Bailey, Coachman & Swift). All used motorhomes and caravans come with a comprehensive used service, warranty and handover. Giving you peace of mind so that you can enjoy your motorhome, touring caravan or campervan for years to come! Cheshire | Flintshire | Staffordshire | Warwickshire | Northants

Experience Your dream with Spinney

Written by the company

With 5 branches across the UK, Spinney are the largest family run motorhome and caravan dealer in the UK.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,107)

530 reviews in the last 12 months

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Rated 5 out of 5 stars

Our purchase experience at Spinney…

Our purchase experience at Spinney Northamtonshire was fantastic from the moment we walked into the showroom to have a look at their stock. Conner could not have been more helpful and knowledgable about the caravans in stock and helped us find just the right unit for our needs.
The handover process was great too, detailed information as to how all of the caravan's features worked was given and demonstrated.

August 28, 2026
Rated 5 out of 5 stars

Spinney Rushden have been Great!

Spinney Rushden have been great in helping my wife and I buy our first caravan. The staff are brilliant, especially Connor in Sales and Helen in the Accessories shop. We had many questions and queries and they have helped immensely. They have shown patience and have an honest, helpful approach to everything 🙂

August 25, 2026
Rated 5 out of 5 stars

Spinney Warwickshire Purchase 4 berth motorhome

We found dealing with staff at Spinney Warwickshire to be a very positive experience.
Richard Bulmer on the sales side was a genuine guy helpful knowledgeable and friendly.
On collection we were provided with a comprehensive handover and demonstration of the motorhomes key features which was delivered unrushed by Alan Rumney.
We did encounter some faults as one might expect with a used vehicle and we reported these to Richard who wasted no time in getting his service department to rectify under their warranty scheme.
Adrian in the service department was outstanding in resolving the issues for us and provided some useful information for us with us being new to owning a motorhome. Everyone we had contact with at Spinney from the staff who answered the telephone through to sales and service were always courteous polite and professional and we would recommend them to anyone.

July 17, 2026
Rated 1 out of 5 stars

Good amount of stock but owner is…

Good amount of stock but owner is incredibly rude and condescending so we took business elsewhere

August 29, 2026
Unprompted review
Spinney Motorhomes & Caravans logo

Reply from Spinney Motorhomes & Caravans

Thank you for your review, which we are very disappointed to read.

For us to investigate this matter further, please could you provide some additional information?

Could you please confirm which branch you attended and the date of your visit? This will allow us to look into what happened and ensure the matter is handled accordingly.

We take feedback of this nature seriously and would appreciate the opportunity to investigate your concerns.

We look forward to hearing from you.

Rated 5 out of 5 stars

No pushy sales people and a relaxed…

No pushy sales people and a relaxed atmosphere at their Cheshire branch.

Andrew made sure everything was dealt with promptly from initial purchase to final handover.
Nothing was too much trouble and any issues raised were immediately resolved.
Every member of staff from sales through to accessories, handover and service department all provided a first class service and we would highly recommend this branch.

August 21, 2026
Rated 5 out of 5 stars

really helpful service and looked after…

really helpful service and looked after us very well. purchased a T6 campervan LWB and ticked nearly every box we had - great comms, and really good preparation of the vehicle, so good in fact that a couple of minor issues were found on initial handover, the staff involved (Alan Blair and Alan Rumney) and the workshop sorted them out pretty quickly (short wait for parts - unavoidable). overall a straightforward and enjoyable experience for us. well done all 10/10

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service Rushden Spinney

We have just bought our third motorhome from Colin from the Rushden branch of Spinney. Once again we’ve had an amazing experience always very helpful very knowledgeable listens to what we’re looking for and really helps and support us in buying our vehicles. The whole process is efficient, professional and seamless. Colin helped with information not just about the vehicle itself but in advising on all of the other things you need when getting in to MH life. We can’t recommend them highly enough if you’re looking for a motorhome and some good experienced staff that will help you along the way I would highly recommend you go to Spinny at Rushden in Northamptonshire and ask for Colin you won’t be disappointed

August 25, 2026
Unprompted review
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Reply from Spinney Motorhomes & Caravans

Thank you for your feedback.
It’s wonderful to hear that you’ve once again had such a positive experience with Colin. His knowledge, enthusiasm and understanding of what each customer is looking for are incredibly valuable, so we’re delighted to know that he has continued to provide such excellent support throughout your motorhome purchases.

We’re also pleased that Colin was able to offer advice beyond the vehicle itself and help with all those important considerations that come with motorhome life. It’s great to hear that the whole process felt efficient, professional and seamless.

Your continued loyalty and recommendation mean a great deal to us, and we’ll be sure to share your kind comments with Colin and the Rushden team.

Thank you again for choosing Spinney for your third motorhome, and we wish you many more fantastic adventures ahead!

Rated 5 out of 5 stars

Newbies to the caravan world

Spinney Warwickshire. Purchased our first ever caravan from here and Richard Bulmer the sales executive was brilliant. Being newbies to the caravan world he was very good in answering our many questions. We had an excellent handover from Alan Rumney, he went through everything thoroughly on all that we needed to know, he is very knowledgeable.

August 15, 2026
Unprompted review
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Reply from Spinney Motorhomes & Caravans

Thank you so much for your fantastic feedback!

We’re delighted to hear that you had such a positive experience purchasing your first-ever caravan from Spinney Warwickshire. We understand there can be a lot to take in when you’re new to caravanning, so it’s great to hear that Richard was so helpful and patient in answering all your questions.

It’s also wonderful to hear that Alan provided such a thorough handover and shared his knowledge to ensure you felt confident with your new caravan.

We’ll be sure to pass your kind comments on to both Richard and Alan. Thank you for choosing Spinney, and we wish you many happy adventures as you begin your caravanning journey!

Rated 5 out of 5 stars

Brilliant service

Brian and Gary were excellent in all aspects of us buying our Motor Home.
Very friendly

August 14, 2026
Spinney Motorhomes & Caravans logo

Reply from Spinney Motorhomes & Caravans

Thank you for your lovely feedback!

We’re delighted to hear that Brian and Gary provided you with excellent service throughout your motorhome purchase and that their friendly approach made the experience such a positive one.

We’ll be sure to pass your kind comments on to them. Thank you for choosing Spinney, and we wish you many happy adventures in your new motorhome!

Rated 5 out of 5 stars

Bought a Campervan from Spinney…

Bought a Campervan from Spinney Flintshire Salesperson Ray Beddows August 2026. Excellent service Ray could not do enough for us and nothing was to much trouble. Been back to order an awning yet again excellent advise and service would totally recommend you will not regret 😀

August 21, 2026
Unprompted review
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Reply from Spinney Motorhomes & Caravans

Thank you for taking the time to share your wonderful feedback.

We’re delighted to hear that Ray provided such excellent service throughout your campervan purchase and that he made the whole experience so enjoyable. It’s also great to know you received the same high level of advice and service when returning to order your awning.

Your recommendation means a great deal to us, and we’ll be sure to pass your kind comments on to Ray and the Flintshire team.

We wish you many happy adventures in your new campervan and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Excellent experience

The staff at this branch are so helpful and were patient with all my questions throughout the process, particularly Hannah. On the day we purchased the van she was super and then kept in contact while waited to collect. Handover was very thorough, Will and Jeff went through everything carefully which was appreciated after a long break from caravanning. Should also mention the gentleman in the shop (sorry didn't catch his name) is very helpful, thanks for the advice. Wouldn't hesitate to recommend this dealer.

August 21, 2026
Spinney Motorhomes & Caravans logo

Reply from Spinney Motorhomes & Caravans

Thank you so much for your fantastic feedback! We’re delighted to hear that you received such a helpful and patient service throughout your purchase, and we’ll be sure to share your kind comments with Hannah, Will and Jeff.

It’s wonderful to know that the thorough handover was appreciated, particularly after having a break from caravanning. We’ll also pass on your thanks to our colleague in the shop!

Thank you again for choosing us and for recommending the team.

Rated 5 out of 5 stars

Great service.

August 21, 2026
Spinney Motorhomes & Caravans logo

Reply from Spinney Motorhomes & Caravans

Thank you for your lovely feedback! We’re delighted to hear you received great service from the team. We really appreciate you choosing Spinney and taking the time to share your experience.

Rated 5 out of 5 stars

Great service all round from start to…

Great service all round from start to finish

August 21, 2026
Spinney Motorhomes & Caravans logo

Reply from Spinney Motorhomes & Caravans

Thank you for your fantastic feedback! We’re delighted to hear that you received great service from start to finish and had such a positive experience with Spinney.

We really appreciate you choosing us and taking the time to share your feedback. We wish you many happy adventures ahead.

Rated 5 out of 5 stars

Very helpful

Very helpful staff and sales people couldnt do enough for us

July 31, 2026
Spinney Motorhomes & Caravans logo

Reply from Spinney Motorhomes & Caravans

Thank you for your lovely feedback! We’re delighted to hear that you found our team so helpful and that our sales staff went above and beyond to make sure you were well looked after.

We really appreciate you choosing Spinney and taking the time to share your experience.

Rated 5 out of 5 stars

The guys at Spinneys did a great job

The guys at Spinneys did a great job, very happy with my new motor home and feel the price was very fair.

August 14, 2026
Spinney Motorhomes & Caravans logo

Reply from Spinney Motorhomes & Caravans

Thank you for your lovely feedback! We’re delighted to hear that you’re so happy with your new motorhome and felt you received a fair price. It’s fantastic to know that the team looked after you so well and made the experience a positive one.

Thank you for choosing Spinney and for taking the time to share your experience.

Rated 5 out of 5 stars

We bought a new Elddis vogue from Spinney

We bought a new Elddis vogue from these guys in July, David was great to deal with when we where looking to purchase, on the day we collected it we where met at the train station by a very nice well mannered young man who worked at Spinney Crewe, we then had a great hour with Hayley demonstrating the whole motorhome with the do’s and don’ts of motor homing
All in all a great experience was had and we would highly recommend this company,
I right this while enjoying our 3rd weekend away in the Elddis.

July 24, 2026
Spinney Motorhomes & Caravans logo

Reply from Spinney Motorhomes & Caravans

Thank you so much for your fantastic review.
We’re delighted to hear that you had such a positive experience from your initial purchase through to collection. It’s wonderful to know our team were so helpful during the sales process and made you feel so welcome from the moment you arrived.

We’re especially pleased to hear that Hayley provided a thorough and informative handover, ensuring you were confident with your new motorhome.

It’s fantastic to know you’re already enjoying your third weekend away. Thank you for your recommendation and for choosing Spinney. We wish you many more happy adventures.

Rated 5 out of 5 stars

Friendly helpful throughout

Very helpful salesperson good informative hand over

August 12, 2026
Spinney Motorhomes & Caravans logo

Reply from Spinney Motorhomes & Caravans

Thank you for your kind feedback.
We’re really pleased to hear that you found our salesperson helpful and that you received an informative handover. We’re always keen to ensure our customers feel confident and well prepared when collecting their new vehicle.

Thank you for choosing Spinney, and we wish you many happy adventures ahead.

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