James in sales has been excellent throughout the whole process of purchasing our new caravan. His knowledge and expertise was extremely helpful with our decision on which caravan to go with. He was... See more
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Based on these reviews
Good level of stock available to view and compare, staff were excellent, dealt with Ray who took all our enquiry questions and eventually the sale, very knowledgeable and informative. Whole experience... See more
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Andrew was our sales person and Ian delivered the caravan and sited it for us. We had one hiccup re the past service history which is still being followed up but the buying process was smooth from get... See more
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Very impressed with the service we received from Mark & Neil at the Knutsford branch. Neil was very informative when handing over the motorhome. Always a pleasure to visit as all staff are nice & of c... See more
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Company details
Written by the company
Spinney Motorhomes and Caravans are the largest family run dealership in the UK. Established in 1975 Spinney have since offered the very best in motorhomes, caravans, campervans, servicing and accessories across five branches. With the very best brands in motorhomes (Elddis, Auto-Trail, Swift, Roller Team, Rapido, Bailey, Coachman, Adria and the latest manufacturer ACE motorhomes) and the biggest caravan manufacturers (Bailey, Coachman & Swift). All used motorhomes and caravans come with a comprehensive used service, warranty and handover. Giving you peace of mind so that you can enjoy your motorhome, touring caravan or campervan for years to come! Cheshire | Flintshire | Staffordshire | Warwickshire | Northants
Experience Your dream with Spinney
Written by the company
- With 5 branches across the UK, Spinney are the largest family run motorhome and caravan dealer in the UK.
Contact info
Spinney, Knutsford Road, Cranage, Holmes Chapel, Cheshire, CW48HJ, United Kingdom
- 01477535808
- marketing@spinney.co.uk
- www.spinney.co.uk
4.7
Excellent
2K reviews
Replied to 92% of negative reviews
Typically replies within 1 month
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Thank you for a great caravan buying experience
Throughout the process of buying our caravan Barry Ansell supported us all the way and Tony provided a very detailed and comprehensive handover. Other staff members provided support from time to time and we have been well looked after. We would recommend Spinney in Silverdale very highly.
March 26, 2026
Reply from Spinney Motorhomes & Caravans
Thank you for your kind words! We’re delighted to hear that Barry, Tony, and the rest of the team provided such excellent support throughout your caravan purchase. Your recommendation means a lot to us, and we look forward to continuing to look after you and your caravan adventures!
New Camper
Great advice when looking and no idea on budget and size. Great staff and handover with Neil, salesman great too, loving my Daisy
March 21, 2026
Reply from Spinney Motorhomes & Caravans
Thank you for sharing your experience! We’re thrilled Neil and the team could help guide you so smoothly, and that you’re loving your new Daisy. Enjoy many happy adventures ahead!
Great people and sales service
I recently bought a new caravan from Swift Spinney Warwick. The people were friendly, helpful and not pushy in any way. It was a pleasure of an experience. Big thanks to Alan in sales and handover Alan and the rest of the team. I would recommend.
March 28, 2026
Unprompted review
Reply from Spinney Motorhomes & Caravans
Thank you so much for your wonderful feedback! We’re delighted to hear that Alan and the team made your caravan purchase such a positive experience. Your recommendation means a lot, and we look forward to supporting you with your new caravan for many adventures ahead!
Everyone I've dealt with at Spinney has…
Everyone I've dealt with at Spinney has been good - from an insurance repair and servicing through to our most recent caravan purchase. Shouts out to both Craig and James.
March 26, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for your kind words! We're thrilled to hear that Craig, James, and the rest of the team have provided such a positive experience for you, from servicing to your new caravan. We really appreciate your support and look forward to helping you again in the future!
Another great hand over from Rob and…
Another great hand over from Rob and Barry. Thanks for everything on the purchase of the new caravan - brilliant service from all involved at the dealership.
March 26, 2026
Reply from Spinney Motorhomes & Caravans
Thank you for your kind feedback, and congratulations on your new caravan!
We’re delighted to hear that you had another great handover experience with Rob and Barry, and that the whole team delivered brilliant service throughout your purchase.
Your continued support means a great deal to us, and we’ll be sure to pass on your thanks to everyone involved.
Wishing you many happy adventures in your new caravan, and we look forward to welcoming you back again in the future.
Extremely helpful
Knowledgeable, friendly and helpful staff. Well presented venue with a relaxing atmosphere. Convenient location, good car park. Helped us to find the caravan we wanted.A pleasure to do business with.
March 26, 2026
Reply from Spinney Motorhomes & Caravans
Thank you for your kind feedback.
We’re delighted to hear that you found our team knowledgeable, friendly, and helpful, and that you enjoyed the relaxed atmosphere at our branch. It’s also great to know that the location and facilities made your visit convenient.
Most importantly, we’re pleased we could help you find the right caravan making the whole experience a pleasure is exactly what we aim for.
Thank you again for choosing us, and we hope to see you again in the future.
Picked up our brand new swift 630…
Picked up our brand new swift 630 grande from Warwickshire branch Richard the sales man was very helpful throughout the process and Alan on hand over was very nice and gave some helpful tips and showed how everything works as we were not used to the systems
March 27, 2026
Unprompted review
Reply from Spinney Motorhomes & Caravans
Thank you for your lovely feedback, and congratulations on your brand new Swift Grande 630!
We’re so pleased to hear that Richard was helpful throughout the sales process and that Alan made your handover a positive experience. It’s great to know he was able to guide you through everything and share useful tips, especially as you’re getting used to the new systems.
We’ll be sure to pass on your kind words to both of them.
Wishing you many happy and enjoyable trips in your new caravan, and if you ever need any further help or advice, please don’t hesitate to get in touch.
Just collected our caravan today
Just collected our caravan today, Sprite Major 4SB from Stafford Branch of Spinney. From Sales(Andy and Barry) to Customer Handover (Tony) what a relaxing and professional experience.
They are trully The 'A' Team!!!
This was our first experience of buying a caravan from a Main Dealer and I would return again and recomend to friends and family, if you are looking for a quality used caravan at a competitive price.
Well done everyone including the Staff in the shop and the Service Technicians who we met.
March 26, 2026
Unprompted review
Reply from Spinney Motorhomes & Caravans
Thank you so much for your wonderful feedback, and congratulations on your new Sprite Major 4SB!
We’re absolutely delighted to hear that your first experience of buying a caravan from a main dealer was such a positive one. It’s fantastic to know that Andy and Barry in Sales, along with Tony during your handover, helped make the whole process relaxing and professional.
Your “A Team” comment really made us smile. we’ll be sure to share your kind words with the whole team, including our shop staff and service technicians.
Thank you for your recommendation; it truly means a lot to us. We wish you many happy adventures in your new caravan, and we look forward to welcoming you back again in the future.
Grest service again
Grest service again, sue has sorted out all our things that needed to be done on our caravan. We are so pleased. Sue has such great customer service .
Thank you to the service team for doing a great job. I would definitely recommend spinning at Northampton to anyone.
Many thanks Mr & Mrs keeble
March 23, 2026
Unprompted review
Reply from Spinney Motorhomes & Caravans
Thank you for your lovely feedback, Mr and Mrs Keeble.
We’re delighted to hear that you had another great experience with us. Sue will be especially pleased to know that her support and customer service made such a positive difference, and we’ll be sure to pass on your kind comments to her and the wider service team.
It’s wonderful to know you’re so pleased with the work carried out, and we truly appreciate your recommendation of our Northampton branch.
Many thanks again for your support.
Amazing service
Such an easy and simple process and a good selection of motorhomes and caravans, but the staff were all excellent and very helpful and very knowledgable on every aspect of every product. I would use them again when needed
March 23, 2026
Reply from Spinney Motorhomes & Caravans
Thank you for your wonderful feedback.
We’re delighted to hear that you found the process easy and straightforward, and that our selection of motorhomes and caravans met your expectations. It’s especially great to know that our team’s knowledge and helpful approach made a positive impression.
Your kind comments mean a lot to us, and we look forward to assisting you again in the future.
From start to finish I felt that I was…
From start to finish I felt that I was important to this company. Everything was in place for the handover and the tutorial by Clive was comprehensive and unhurried. I have not enjoyed this kind of attention from a previous dealership in Wales who shall be nameless. Special thanks to Ray in sales who was key to this great service. Thank you.
February 9, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for your kind feedback. We’re delighted to hear that you felt valued throughout your experience with us, that’s exactly the standard we strive to deliver to every customer.
It’s great to know everything went smoothly during the handover and that Clive’s tutorial was clear, thorough, and delivered at the right pace. We’ll be sure to pass on your kind words to him.
Ray will also be especially pleased to hear your appreciation—he takes great pride in providing excellent service, and your recognition means a lot.
Thank you again for choosing us, and we hope you enjoy your new vehicle. If there’s anything more we can help with, please don’t hesitate to get in touch.
Great experience Hannah went above and…
Great experience Hannah went above and beyond to help me find the caravan I wanted so well done all at spinney’s
March 21, 2026
Reply from Spinney Motorhomes & Caravans
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with us.
Hannah will be especially pleased to know that her efforts made such a positive difference in helping you find the right caravan. We’ll be sure to pass on your comments to her and the wider team.
We appreciate you choosing Spinney and wish you many happy adventures in your new caravan.
What excellent service looks like
Met Connor briefly at the Rushden branch then again at NEC where a deal was struck . I was very happy with the deal . Connor was open and honest and we soon had a good rapport. On collecting my new van l met Sue at the service reception who soon made me feel valued. So all in all the journey was accurate, honest and joyful so thank you Spinney
March 17, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for your kind feedback.
It was a real pleasure meeting you both at Rushden and again at the NEC, and I’m delighted we were able to put together a deal that you were happy with. Building that rapport and ensuring everything is clear and straightforward is always our aim, so it’s great to hear that reflected in your experience.
I’ll also be sure to pass your lovely comments on to Sue – she’ll be thrilled to know she made you feel so welcome when you collected your new van.
We truly appreciate you choosing Spinney and are so pleased your journey with us has been accurate, honest, and enjoyable. Wishing you many fantastic adventures in your new campervan!
Not very happy with outstanding balance had to pay.
Not very happy with the outstanding balance had to pay against PX for a new campervan yyyy.
March 21, 2026
Reply from Spinney Motorhomes & Caravans
Dear Mr Taylor,
We are sorry to hear you are unhappy regarding the outstanding balance on your recent campervan purchase. We appreciate the opportunity to clarify the situation.
This vehicle was purchased at the NEC show in October 2025 and the agreement included your part exchange vehicle. The deal was agreed on the condition that there were no issues or concerns relating to your part exchange vehicle at the time of final inspection.
However, upon inspection, it was identified that your part exchange vehicle had water ingress present. As a result, the part exchange price had to be reduced to accurately reflect the condition of the vehicle. This adjustment is what led to the outstanding balance that was requested.
We understand that this may be disappointing, but the revised valuation was necessary based on the condition found during the inspection process and in line with the terms agreed at the time of purchase.
If you would like to discuss this further, please feel free to get in touch and we will be happy to go through the details with you.
Can’t recommend enough
Can’t recommend enough!
Make you feel like family, a real pleasure to do business with..
Just brought my second van because of this!
March 20, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for your amazing feedback! We’re thrilled to hear you feel like part of the Spinney family – that’s exactly what we hope for. Congratulations on your second van! We can’t wait to see you again in the future
Disappointed with Spinney
We ordered our new Bailey Pegasus Black Edition Amalfi back in October 2025 and dealt with Andy Wooldridge and all was an absolute breeze. We ordered it with a new motormover and also diamondbrite. We part exchanged our old Bailey Pegasus Ancona and Andy arranged the finance for us and we was really excited about purchasing our new van.
We took our old caravan back to be exchanged on Tuesday 10th March 2027 as our new van had arrived on site and was met by Barry Ansell who again was lovely and got on really well with him and he went through the final stages off making sure all was ok and prepared everything ready for the collection of our new van on Tuesday 17th March 2027. Also nice to bump into Andy who dealt with us from day one.
Everything was going great until we picked our new van up on the day, we arrived and we first was greeted by Andy who said I need to apologise but the Diamondbrite hasn't been done but would arrange for it to be sorted. Myself and my partner Danielle was happy and said not to worry but hoped it would get sorted.
We was then greeted by Barry and then introduced to Tony who went and showed us around the new van and explained how everything worked and answered any questions we had, he was great and thanks Tony.
Only one problem, one of the seat cushions had a thread so we reported this to Barry and he got onto Bailey for us for a replacement, this was the second problem we had but we thought not to worry it would get sorted but a bit shocked that a brand new cushion in a brand new van was damaged but now a days nothing shocks us anymore, it is the times.
Next we was told by Tony that a number plate couldn't be attached as Spinneys number plate creator was broke but was happy to get some cardboard and write my number plate number on it, I wasn't happy about this and looked online where I could get a number plate done, Halfords yes great they can do one, only problem I didn't have my log book with me, so when finalising everything with Barry he managed to locate our old number plate off our old Bailey Ancona that we returned the week prior and he stuck that on for us, great at least we can get it home and then I can order one.
Barry put our 2 wheel clamp sockets onto our new van which was great and Andy came out and helped me hitch the caravan up, Barry tested the lights and great off we went.
We parked our van at the storage yard and headed home for the afternoon to pick our girls up from school. The next day we returned to our new van to sort everything out and start putting our contents in, Danielle went into the van to lay the new carpets down and they wouldn't fit, so she shouted me from inside as I was sorting things out outside and was cursing why the carpets wouldn't fit, I checked the label that was attached to them and guess what they where the wrong carpets, they where for a different model so got hold off Barry at Spinney and he said not a problem he would sort it and asked me to send photos over of the carpets and the label. For goodness sake another problem.
I then went into the gas bottle storage to put our gas bottles in and was totally shocked to find a gas bottle from Spinney was still in there, not strapped down and still connected to the new van and to top it off, the gas bottle was still on. Thank god we didn't have a crash on the way back as the van could have exploded. Luckily there was no damage In the locker from the bottle being loose.
Thankfully yesterday (Saturday 21st March 2027) after numerous emails to Barry at Spinney chasing the Diamondbite up Barry finally got the Diamondbite people to arrange for them to come out and dIamondbrite our new van on Tuesday 14th April 2026 nearly a month from picking up the new van.
In all we love our new Bailey Amalfi but very disappointed with Spinney with regards to pre collection, everything should have been checked, Diamondbrite should have been done and the van sorted ready for collection.
I felt we was rushed to get the van, they had the money from the finance company and off you go without everything being properly checked.
We both would have been happy waiting a bit longer for everything to be sorted perfectly and it would have been it a fantastic experience but feel let down.
So anyone ready this and purchasing a caravan from Spinney, please make sure you check everything first, carpets etc and ask questions with Spinney and get them to check everything out before and during collection.
Again Andy, Barry and Tony where a pleasure to deal with and I would deal with them again, myself and Danielle have learned a lesson so will make sure everything is done properly the next time we buy another caravan and won't be collecting one until everything is done and sorted properly and hope Spinney sort and check everything out in future before getting a customer to collect a new caravan.
March 18, 2026
Reply from Spinney Motorhomes & Caravans
Thank you for taking the time to share such a detailed account of your experience, and firstly, congratulations on your new Bailey Pegasus Black Edition Amalfi. We’re really pleased to hear how much you love your new caravan and that Andy, Barry, and Tony all made a positive impression throughout your journey with us.
That said, we are genuinely sorry to hear about the issues you encountered during collection. While it’s great to know our team looked after you personally, we fully acknowledge that the preparation of your caravan fell below the standard both you and we expect.
The points you’ve raised regarding the incomplete Diamondbrite treatment, incorrect carpets, damaged cushion, number plate issue, and most importantly the unsecured gas bottle, are all extremely concerning. In particular, we take the safety aspect of your experience very seriously, and we sincerely apologise for the oversight. This is not reflective of our usual pre-delivery inspection process.
We completely understand your frustration and disappointment, especially after what had otherwise been a smooth and exciting purchasing experience. You are absolutely right — everything should have been fully checked, completed, and ready before handover, and we regret that this was not the case.
Please be assured that your feedback has been shared with our management and PDI Team. We are reviewing our pre-collection procedures to ensure stricter checks are carried out so that situations like this do not happen again.
We’re glad that the outstanding items are now in hand, including the Diamondbrite appointment, and that Barry has been assisting in resolving the issues raised. If there is anything further you feel remains unresolved, please do not hesitate to contact us directly — we are committed to putting things right.
Thank you again for your honest feedback. It is invaluable in helping us improve. We do hope that despite this experience, you and your family enjoy many happy trips and memories in your new caravan.
We were greeted by a great team
We were greeted by a great team, Connor / Konrad & Dave,
they were excellent throughout from purchase to handover, excellent in every way, including the complimentary coffee.
Thank you.
Rob & Vicki.
March 20, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for your kind words! We’re delighted to hear that Connor, Konrad, and Dave made your experience enjoyable from start to finish – and that the coffee hit the mark too! It was a pleasure assisting you, and we hope you’re enjoying your new caravan. We look forward to welcoming you back again soon!
Great customer care & quality facilities
We’ve been researching & scouting for our caravan option for some time, Spinney had what we wanted at a competitive price. But I was struck almost immediately by the quality, service & professionalism of their venues & staff. They clearly look to build a long term relationship with customers.
March 20, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for your lovely feedback! We’re thrilled that you found exactly what you were looking for and that our team and venues made such a great impression. We really do value building long-term relationships with our customers, and it means a lot to hear that came through. We hope you enjoy every moment with your new caravan, and we can’t wait to see you again in the future!
Great salesman couldn’t do enough for me
March 20, 2026
Reply from Spinney Motorhomes & Caravans
Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience and that our team could go above and beyond for you. It was a pleasure assisting you, and we hope you’re enjoying your new purchase!
It was a pleasure to deal with William…
It was a pleasure to deal with William and the team at Spinney’s. We are extremely pleased with our caravan, the purchasing process was easy to understand and complete.
Thanks again.
March 13, 2026
Reply from Spinney Motorhomes & Caravans
Thank you for your kind feedback.
We’re delighted to hear that it was a pleasure dealing with William and the team, and that you found the purchasing process easy and straightforward. Making the experience clear and enjoyable for our customers is something we always strive for.
It’s wonderful to know you’re extremely pleased with your new caravan, and we hope you enjoy many fantastic trips ahead.
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