Great service right from the moment we set foot on the forecourt. Friendly and knowledgeable staff.Special thanks to to Richard, the sales executive who was very helpful, also to Matt and Steve in... See more
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Review summary
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No pushy sales people and a relaxed atmosphere at their Cheshire branch. Andrew made sure everything was dealt with promptly from initial purchase to final handover. Nothing was too much trouble... See more
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Spinney Warwickshire. Purchased our first ever caravan from here and Richard Bulmer the sales executive was brilliant. Being newbies to the caravan world he was very good in answering our many questio... See more
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Spinney Flintshire, Simon our sales rep was brilliant. Nothing was too much, no hard sales push. My dad is old and wasn't sure dealing with people, Simon handled Dad and the sale fantastically. He... See more
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Company details
Written by the company
Spinney Motorhomes and Caravans are the largest family run dealership in the UK. Established in 1975 Spinney have since offered the very best in motorhomes, caravans, campervans, servicing and accessories across five branches. With the very best brands in motorhomes (Elddis, Auto-Trail, Swift, Roller Team, Rapido, Bailey, Coachman, Adria and the latest manufacturer ACE motorhomes) and the biggest caravan manufacturers (Bailey, Coachman & Swift). All used motorhomes and caravans come with a comprehensive used service, warranty and handover. Giving you peace of mind so that you can enjoy your motorhome, touring caravan or campervan for years to come! Cheshire | Flintshire | Staffordshire | Warwickshire | Northants
Experience Your dream with Spinney
Written by the company
- With 5 branches across the UK, Spinney are the largest family run motorhome and caravan dealer in the UK.
Contact info
Spinney, Knutsford Road, Cranage, Holmes Chapel, Cheshire, CW48HJ, United Kingdom
- 01477535808
- marketing@spinney.co.uk
- www.spinney.co.uk
4.7
Excellent
2K reviews
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Replied to 97% of negative reviews
Typically replies within 48 hours
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Great service from Spinneys Northampton Branch
Great service from Spinney’s Northampton - I took my motorhome there for a couple of issues ( body work and a problem with the solar not working ) I have to say fantastic customer service experience (Sue and Craig were brilliant ) and the work was completed to time scales and perfect !
This is my third motorhome from different dealers and the service at the Northampton branch of Spinney’s is head and shoulders the best…. Highly recommend👍
July 30, 2026
Unprompted review
First caravan
We bought our very first caravan this weekend after a long time thinking it over.
Richard Bulmer was excellent with his calm & measured advice, from our first look at the caravan to the after sales support. His reassurance & advice helped us find a great towing course that was invaluable as first time towers.
We had a very thorough & informative hand over with Alan Rumney on Saturday and went straight off on our first adventure. Alan’s explanation of the caravan inside & out enabled us to have a successful first set up - without this we would have struggled.
After our first weekend away in the caravan, we are so happy with our purchase & the support we had from the staff at the Spinney.
I also would like to mention the lady in the accessory shop who was very helpful too but I unfortunately don’t have her name to include here.
September 5, 2026
Reply from Spinney Motorhomes & Caravans
hank you so much for your fantastic review and congratulations on purchasing your very first caravan! 🚐
It’s wonderful to hear how much you appreciated Richard Bulmer’s calm and measured approach throughout your purchase. We’re especially pleased that his advice and reassurance helped you find a towing course that gave you the confidence you needed as first-time towers.
We’ll also be delighted to pass your kind comments on to Alan Rumney. A thorough handover is so important, particularly when it’s your first caravan, and it’s fantastic to hear that Alan’s explanations helped you successfully set up for your very first adventure. We’ll also make sure our colleague in the Accessories Shop receives your thanks.
It sounds like you’ve had a brilliant first weekend away, and we’re so pleased you’re happy with both your caravan and the support you received from the Spinney team.
Thank you again for choosing Spinney for such an exciting first purchase. We wish you many happy adventures and lots of wonderful memories in your new caravan.
Have bought 3 motorhomes over the last…
Have bought 3 motorhomes over the last 15 years from Ray. He is helpful , honest , tries to ensure money is well spent and areas you can save on.
He makes Flintshire the proffesional company I like to deal with
David Evans
September 5, 2026
Unprompted review
Reply from Spinney Motorhomes & Caravans
Thank you so much for your fantastic review, David, and for your continued loyalty to Spinney Flintshire over the past 15 years!
It means a great deal to us to know that you’ve chosen to purchase three motorhomes from Ray during that time. Building long-standing relationships with our customers is incredibly important to us, and it’s wonderful to hear that you value Ray’s honest, helpful and professional approach.
We’re particularly pleased that you feel Ray takes the time to make sure you’re spending your money wisely and will always point out where there may be opportunities to save. That level of honest advice is exactly what we want our customers to receive.
We’ll be sure to pass your kind comments on to Ray and the Flintshire team. Thank you again for your continued trust and support.
Really good experience good humour…
Really good experience good humour laughter banter which is just way I like life
I am left with a good feeling of confidence with all the team
Enjoying the caravan and new technology it brings
August 11, 2026
Unprompted review
Reply from Spinney Motorhomes & Caravans
Thank you so much for your fantastic feedback!
We’re delighted to hear that you had such a positive experience with the team and enjoyed the good humour, laughter and banter along the way! We believe buying a caravan should be an enjoyable experience, so it’s great to know you left feeling confident in the team and your purchase.
It’s also wonderful to hear that you’re enjoying your new caravan and getting to grips with all the new technology it has to offer.
Thank you again for choosing Spinney and for taking the time to share your experience. We hope you have many happy adventures ahead.
Good service received
Good service received, Connor our sales guy was very helpful and assisted with all our questions, thank you ! Can’t wait to get away and try our new caravan
September 2, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for your lovely feedback!
We’re delighted to hear that Connor was so helpful throughout your purchase and took the time to answer all your questions. We’ll be sure to pass your kind comments on to him.
It’s fantastic to hear how excited you are to get away in your new caravan! We hope you have many wonderful adventures and make lots of happy memories along the way. 🚐
Thank you again for choosing Spinney.
Swift trekker XL
Brian Shawley was our sales executive
Alan Rumney was our handover.
Spinney Warwickshire.
We were pleased with our campervan and the service they gave us.
September 5, 2026
Unprompted review
Reply from Spinney Motorhomes & Caravans
Thank you so much for your lovely feedback and for choosing Spinney Warwickshire!
We’re delighted to hear that you were pleased with your campervan and with the service you received from the team.
It’s great to hear that Brian looked after you throughout the sales process and that Alan provided a helpful handover. We’ll be sure to pass your kind comments on to them both.
Thank you again for choosing Spinney and for taking the time to share your experience.
We bought a Bailey Adamo Motorhome from…
We bought a Bailey Adamo Motorhome from Richard. What a brilliant experience he made for us. He was very knowledgeable and friendly. Nothing was too much trouble. Thank you Richard.
September 4, 2026
Reply from Spinney Motorhomes & Caravans
Thank you for taking the time to leave such a lovely review.
We’re delighted to hear what a brilliant experience you had purchasing your Bailey Adamo Motorhome from Richard. It’s fantastic to know that his knowledge, friendly approach and willingness to help made such a positive impression.
We’ll be sure to pass your kind comments on to Richard, as we know he’ll be really pleased to hear your feedback.
Thank you again for choosing Spinney.
Many thanks to Mark and Team
Many thanks to Mark, Neil and the team for their help with our exchange from Campervan to Caravan
September 4, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for your lovely feedback.
We’re delighted to hear that Mark, Neil and the team were able to make your exchange from campervan to caravan such a positive experience.
We’ll be sure to pass your kind comments on to everyone involved. We really appreciate you choosing Spinney and taking the time to recognise the team’s efforts.
We wish you many happy adventures in your new caravan.
Spinney Warwickshire
I gave Spinney Warwickshire a 5 star review back in early summer when I purchased a caravan from them. Unfortunately, however good the caravan was, it proved too restrictive with our dog necessitating a further visit to the Warwickshire site to see if they had a larger vehicle. They did.
On this occasion Richard, who we dealt with before, was not available but the whole process was handled very well by Brian Shanley who went the extra mile to get the deal done in a very customer focused way.
The hand over by Alan Rumney was as thorough and informative as before.
The overall experience was very positive, indicating my previous experience was not a one off but the standard of customer service Spinney Warwickshire strive to deliver.
August 27, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for taking the time to leave such a detailed review, and for returning to Spinney Warwickshire for your second purchase.
We’re delighted that, although your first caravan proved a little restrictive with your dog, the team were able to help you find a larger vehicle that was better suited to your needs.
It’s fantastic to hear that Brian went the extra mile and handled the whole process with such a customer-focused approach. We’ll be sure to pass your kind comments on to him.
We’re also really pleased that Alan once again provided such a thorough and informative handover. It means a great deal to us to hear that your second experience matched the excellent service you received previously, and that you feel this demonstrates the standard of customer service our Warwickshire team strives to deliver.
Thank you again for your continued trust in Spinney and for giving us the opportunity to look after you again. We wish you, your family and your four-legged friend many happy adventures in your new vehicle.
Reply from Spinney Motorhomes & Caravans
Thank you so much for your lovely feedback.
We’re delighted to hear that you found our team helpful and that you were pleased with the value of your purchase. We really appreciate you taking the time to share your experience.
Thank you for choosing Spinney, and we wish you many happy adventures.
We traded in our motorhome for a new…
We traded in our motorhome for a new campervan at Spinney Warwickshire . They gave us a competitive price for our motorhome Alan gave us a great service when buying the new van and not pushy at all. Also shout out to the other Alan who did the handover with us , very knowledgeable and we feel confident we know what we are doing . Hopefully we continue to enjoy this service going forward.
September 3, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for your fantastic review and for choosing Spinney Warwickshire for your new campervan.
We’re delighted to hear that you were happy with the competitive price offered for your motorhome and that Alan made the purchase of your new van such a positive experience. It’s particularly pleasing to hear that you appreciated his relaxed, no-pressure approach.
A special thank you to the other Alan for providing such a thorough and knowledgeable handover. We’re really pleased to hear that you now feel confident using your new campervan – that’s exactly what we want to achieve at handover.
We really appreciate your kind comments and hope we can continue to provide you with the same great service going forward.
Thank you again for choosing Spinney, and we wish you many happy adventures in your new campervan.
Poor after sales service
We ordered the caravan new on the assumption it was in stock and we left a deposit. Later told long delivery date of 6 weeks we had a couple of issues with the new van, we lost all power, after sales told us to "Google" the answer when we asked a question. We have since been waiting several weeks for warranty parts with no communication whatsoever. So we have just chased them up. Selling caravans is one thing but servicing customers is another. When you buy a caravan you need good after sales support, unfortunately they just don't provide it in our experience.
July 10, 2026
Great service right from the moment we…
Great service right from the moment we set foot on the forecourt. Friendly and knowledgeable staff.Special thanks to to Richard, the sales executive who was very helpful, also to Matt and Steve in the service department who are outstandingly brilliant at after sales help and assistance.
Many thanks to Hayley, who did the handover.
Marvellous experience from the outset.
Would recommend The Spinney Cheshire.
August 21, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for your fantastic review and for recommending Spinney Cheshire.
We’re delighted to hear that you had such a marvelous experience from the moment you arrived. It’s wonderful to know that the whole team provided friendly, knowledgeable and helpful service throughout your journey with us.
A special thank you to Richard, Matt, Steve and Hayley for looking after you so well. Richard will be delighted to hear that his support during the sales process was appreciated, while Matt and Steve will be particularly pleased with your kind comments about their aftersales assistance. We’ll also be sure to pass your lovely feedback on to Hayley for providing such a great handover.
Thank you again for choosing Spinney and for taking the time to recognise our team. Your recommendation means a great deal to us, and we wish you many happy adventures.
Sales staff all very helpful
Sales staff all very helpful, through the process, and Dave's introductory briefing to the caravan was excellent.
September 2, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for your lovely feedback.
We’re delighted to hear that our sales team were helpful throughout the whole process and that you felt well supported.
It’s particularly pleasing to hear that Dave’s introductory handover was excellent. We know how important it is to make sure customers feel confident and comfortable with their new caravan, so we’ll be sure to pass your kind comments on to Dave.
Thank you again for choosing Spinney and for taking the time to share your experience. We wish you many happy adventures in your new caravan.
They did not push you to buy anything…
They did not push you to buy anything but there when we wanted to buy something
September 1, 2026
Reply from Spinney Motorhomes & Caravans
Thank you for your lovely feedback!
We’re delighted to hear that you appreciated our relaxed, no-pressure approach. We want our customers to have the time and space to look around and make the right decision for themselves, while knowing our team are always on hand whenever they need us.
Thank you again for choosing Spinney and for taking the time to share your experience. We really appreciate it!
Spinney Warwickshire
Spinney Warwickshire - Brain Shanley was brilliant from start to finish. Allowed us time to sit and view even though it was close to closing time. When there was a slight issue with miscommunication with a 3rd party, Brian stepped up and sorted the issue 5 stars.
Alan was very knowledgable and honest with his handover. We both learnt about the veloswing towbar….
This is our 2nd time buying from Warwick site and we cant recommend it enough.
September 3, 2026
Unprompted review
Reply from Spinney Motorhomes & Caravans
Thank you so much for your fantastic review and for choosing Spinney Warwickshire for the second time.
We’re delighted to hear that Brian looked after you so well from start to finish. It’s great to know that he took the time to let you look around at your own pace, even so close to closing time, and that when a slight miscommunication occurred with a third party, he stepped in and made sure everything was resolved.
We’re also pleased to hear that Alan provided such a knowledgeable and honest handover. We’re glad you were able to learn a few new things along the way too, including the towbar.
It means a great deal to us that you’ve chosen to purchase from our Warwickshire site for a second time, and we really appreciate your kind comments and recommendation.
Thank you again for your continued support. We wish you both many happy adventures in your new motorhome.
My frustration has been in waiting for…
My frustration has been in waiting for a reasonable response and feedback when waiting for parts. The lack of communication, difficulty in getting through to actually speak to someone tells me that there is a gap in the service and maintenance department. When you do speak to someone they are pleasant enough albeit that they have no clear answers.” Just call back in 6 weeks”
September 3, 2026
Unprompted review
Reply from Spinney Motorhomes & Caravans
Thank you for taking the time to leave your review. We are sorry to hear that you have been disappointed with the time taken to resolve the issues with your vehicle.
We would, however, like to clarify the timeline, as we have been working to progress your warranty claim as quickly as possible.
Although the motorhome was originally purchased from another dealer, we have been happy to assist with the issues and manage the warranty process on your behalf. We diagnosed the faults with your vehicle on 23rd June and submitted the warranty claim to Adria on 24th June. We received approval for the required work shortly afterwards.
Since then, the delay has unfortunately been due to waiting for the necessary parts from Adria, whose parts operation is based in Slovenia. This is something that has been outside of our direct control, although we completely understand how frustrating it is to be waiting for your vehicle to be repaired.
We appreciate your patience and can assure you that we have progressed everything within our control as promptly as possible. We will continue to liaise with Adria and push for the parts to be supplied so that we can complete the repairs and get you back on the road as soon as possible.
We are sorry that your experience has led to a negative review, but we hope the above provides some clarity around the circumstances and the steps we have taken.
Exceptionally quick delivery & helpful staff.
Spoke with some really helpful staff and my Campervan was delivered exceptionally quickly! They went out of their way to help me. Campervan was spotless when delivered - inside and out. Helpful handover video - for general working of things. Bit more detail on other things would be great. Gave 4 stars as no electric hook up lead put into van, as promised and no oven shelf or booklets on how it works - but they were very apologetic and super quick to post these out to me (altho shelf they sent was too big for oven, door wouldn’t close) but happy overall with the service. Dealt with them when selling a previous motorhome - exceptionally quick and easy, no messing around service then.
August 21, 2026
Nice place to buy no pressure.
Simon made us feel comfortable and talked us through everything. When we picked up our motor home up he went out of his way to show us how to use it. Can’t complain about anything.
August 26, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for your lovely review.
We’re delighted to hear that Simon made you feel comfortable throughout the process and took the time to talk you through everything. It’s particularly pleasing to hear that he went the extra mile during your handover to make sure you felt confident using your new motorhome.
Our aim is always to provide a relaxed, no-pressure experience, so it’s fantastic to know this was reflected in your visit.
Thank you again for choosing Spinney and for taking the time to share your experience. We wish you many happy adventures in your new motorhome
The Team are fantastic from start to…
The Team are fantastic from start to finish very professional service
August 26, 2026
Reply from Spinney Motorhomes & Caravans
Thank you so much for your fantastic feedback!
We’re delighted to hear that you found the team fantastic from start to finish and that you received such a professional service throughout.
We really appreciate you taking the time to share your experience and will be sure to pass your kind comments on to the team.
Thank you for choosing Spinney, and we hope to see you again in the future.
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