I dealt with a gentleman called Ronaldo. Very polite and courteous. I obviously shopped around but no where in 10 mile radius could beat them value. I would highly recommend them to a friend or... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a Nissan Quashqai from Trade Cars Direct, the trade clearance arm of Spirit Motors. The customer service from Sani was good - friendly and helpful. Price was negotiated easily. Warranty offere... See more
Delighted with the service I received when purchasing my new car. From start to finish the service was great, friendly and helpfull. Everything was explained and nothing was too much trouble. I'm h... See more
Absolutely shoddy. I paid £100 to reserve a vehicle. The vehicle was not available and I was pushed from pillar to post trying to arrange a viewing. Given the runaround numerous times. The salesman Ar... See more
3.1
Average
174 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 3% of negative reviews
Typically replies within 1 month
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spirit motor company
Came in to buy a car Ayo was amazing and overall helpful and knowledgeable every question I asked he gave me the direct answer too easy to work with and really took care of me
January 9, 2025
Unprompted review
Reply from Spiritmotorcompany
Dear Morgan,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
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Excellent service
I had a really good experience with the company. I dealt mainly with Amir who was brilliant, very helpful, made sure everything was right with the car and i was happy with the service. The manager was also very nice on the phone and in person, gave me a deal i was happy with and overall cannot fault them. Happy with the car, so far no problems.
January 6, 2025
Unprompted review
Reply from Spiritmotorcompany
Dear Nicola,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Amir. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Really friendly staff who go the extra…
Really friendly staff who go the extra mile for you .. had a small issue with the car I purchased and called them and spoke to Mohammed who went out of his way to make sure all issues were dealt with and rectified. Cannot fault the whole team who are really friendly and helpful… good job guys (and girls) 👍
January 4, 2025
Unprompted review
Reply from Spiritmotorcompany
Dear Graham,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
The service received from Spirit was…
The service received from Spirit was exceptional from start to finish, local customer very happy will be returning,
January 2, 2025
Unprompted review
Reply from Spiritmotorcompany
Dear Rob,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Ayodele was a great help from the…
Ayodele was a great help from the moment I walked through the door and talked me through all options and everything about the car I wanted to view.
December 12, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear Alex,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Ayodele. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
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Audi A4 Avant
Bought my A4 avant from there and had the best customer service. Found a few issues but we negotiated the price. Really helpful people and would recommend 👌 top service. ☆☆☆☆☆
December 2, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear John,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Avoid at all cost
Avoid at all cost, lie and tell you they have done work and havent
October 28, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear Neil,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Providing excellent service is our priority, and we’d like to make things right.
Please reach out to us at admin@spiritmotorcompany.co.uk so we can better understand the issue and work towards a resolution.
We appreciate your input and hope to earn back your trust.
Absolutely shocking
Absolutely shocking, sold us a car with a radio that wasnt working, told us to book it in with there auto electrician who said he couldn't fix it and then told us they wouldn't replace it, we paid over the odds for the car and it needed a timing belt, 3 tyres and body work repair that they agreed to do but did a piss poor job as the paint doesn't match, argument for not replacing the radio was because there was this made up hidden cost of a safety check (never heard such a thing) that they did free of charge, they even got that wrong because there was two MOT failure faults on it. I'm glad this is just a temporary 18 month car because when we are ready to get a newer more expensive car at least we won't be fooled by these con men, we've already sussed them out.
September 23, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear Stuart,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Providing excellent service is our priority, and we’d like to make things right.
Please reach out to us at admin@spiritmotorcompany.co.uk so we can better understand the issue and work towards a resolution.
We appreciate your input and hope to earn back your trust.
Great service Great car
Everybody was helpful, there was no pressure on the sale. I had no car in mind and Wayne helped me find a car suited for my needs
November 28, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear Liam,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
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Made a recent purchase here and Hannah…
Made a recent purchase here and Hannah was amazing with helping me.
November 15, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear Olivia,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Hannah. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Welcoming and great customer service.
Welcoming and great customer service.
Hannah was very helpful with everything. GREAT purchase.
November 8, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear Consumer,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Hannah. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Great experience with all the guys at…
Great experience with all the guys at spirit motor company,Very friendly and professional service, My car was ready to collect before I thought and I’m very happy with it..Thank you spirit motors.
November 26, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear Andy,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Excellent service from start to finish
Excellent service from start to finish, nothing was to much trouble will buy from spirit again
November 9, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear Wayne,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
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Reply from Spiritmotorcompany
Dear Yuveshan,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Excellent customer service from all the…
Excellent customer service from all the team. Let me test drive 2 vehicles and gave me all the time to choose and decide. Would fully recommend spirit motor company to my family and friends.
November 21, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear Kss,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Very Nice Team
November 26, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear Zubair,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Bought a car from Bolton site was…
Bought a car from Bolton site was looked after by Ayo. Who kept me informed while I em awaiting for my car to be prepared. Thanks Ayo
November 17, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear Consumer,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Ayo. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
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Had a superb experience today the…
Had a superb experience today the service was spot on great car came in to look around found a car we like and drogę away the same day with our car
November 6, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear MrSAJID,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Avoid them currently having to go threw…
Avoid them currently having to go threw the courts for my money back as they sell you a car then hide behind police tell you to go threw the courts my car needs over 2k of repairs after a day just about made it home
November 10, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear Peter,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Providing excellent service is our priority, and we’d like to make things right.
Please reach out to us at admin@spiritmotorcompany.co.uk so we can better understand the issue and work towards a resolution.
We appreciate your input and hope to earn back your trust.
Time wasters
Booked an appointment with them to see a car. Told me to come at 1pm. I live in Blackpool so it's an hour's journey. Left work early. Arrived there to be told "Oh we've just sold it". No apology. Nothing.
Absolute time wasters. Avoid at all costs.
November 9, 2024
Unprompted review
Reply from Spiritmotorcompany
Dear Dave,
Thank you for sharing your experience. We’re sorry to hear it didn’t meet your expectations. Your feedback is valuable to us and helps us improve.
We appreciate your input and take it seriously.
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