Whilst I understand the process. U have put a block on the money and the whole amount is showing on my credit card statement. I will have to see if they charge me interest next month as I have paid mo... See more
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Review summary
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It’s great that you can split the payments, but you can only use a credit card, but be aware, initially the whole amount goes from your balance and stays as pending for some days, so if you rely on th... See more
It was very simple to use and choose the length of time to repay either over 3 months or 6 months. The only thing is though the bank received the request for full payment and the part payment. While t... See more
Was easy process. Did get concerned with the pay part before seeing plan options maybe different wording as not confuse customers
Company details
- #30 of 52 best companies in Payment Service
- #161 of 198 best companies in Financial Consultant
About Splitit
Written by the company
We aren’t like other “buy now, pay later” options. We’re entirely different—free of fees, applications, and credit checks. For the responsible credit card user who pays diligently and doesn’t want a new loan under their name, Splitit is the smarter, more sensible choice. With Splitit, you choose the number of monthly installments and they show up right on your credit card statement. Best of all? Zero interest is ever added.
Learn more about Splitit
Contact info
211 Perimeter Center Pkwy NE, 30346, Atlanta, United States
- info@splitit.com
- www.splitit.com
4.3
Excellent
23K reviews
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Ease of use and handy
May 17, 2026
It’s great that you can split the…
It’s great that you can split the payments, but you can only use a credit card, but be aware, initially the whole amount goes from your balance and stays as pending for some days, so if you rely on the balance just be careful as obviously you don’t have access to this pending amount
May 22, 2026
Its great and easy to use
Its great and easy to use, they require full amount available on your credit card when you buy it and then they charge you only the first payment.its really helpful to pay in parts with no interest.
May 18, 2026
The Splitit payment service is a great…
The Splitit payment service is a great way to pay for your item; you can repay the outstanding amount over a longer period.
May 18, 2026
Ok fine All right.
May 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Still waiting for the credit card hold…
Still waiting for the credit card hold to be cleared. We were told 3-5 days and it’s been over 2 weeks
May 22, 2026
Reply from Splitit
Hi Bradford,
Thank you for the opportunity to clarify how Splitit installment plans work.
After checkout, you will see two transactions on your credit card:
1. One is a temporary authorization (hold); this is not a charge and you do not pay this amount.
1. It is simply a pre-authorization, which is standard for many other types of purchases on your credit card (think hotels, gasoline, etc.).
2. The other is the first installment charge.
1. Each month after, your installment payment is automatically charged until your plan is complete.
Splitit installment plans work using your available credit card balance. That is why the temporary hold on your credit is necessary.
For any other questions navigate to the Shopper Portal consumer.splitit.com/active (https://consumer.splitit.com/active) and engage with our 24/7 chat team. We are happy to help!
Is was so easy
Is was so easy! All I had to do was add my pictures that were arranged better than I would have. I specifically like the maps showing exactly were We were and when. The details are amazing, the opening page with the stamps from the places visited was next level.
Super happy with my purchase, will definitely use again.
September 7, 2025
Whilst I understand the process
Whilst I understand the process. U have put a block on the money and the whole amount is showing on my credit card statement. I will have to see if they charge me interest next month as I have paid more than instalments for next 3 months so if my credit card statement shows interest then no point in split it
May 19, 2026
Quick and uncompicated!
May 20, 2026
Scamming with Rotimatic.
Rotimatic sent below email on May 09, 2026 - names removed for privacy. I have not received my refund. Either or both of them are scamming people.
Dear ,
Greetings of the day!
Please accept our sincere apologies for the inconvenience caused to you.
We have submitted a request for a full refund for the amount paid at the time of placing the order and that will be processed before May 30th, 2026.
I really appreciate your patience and understanding.
Warm Regards,
Rotimatic Customer Concierge Lead
May 31, 2026
Unprompted review
Reply from Splitit
The best way to handle this situation is to reach out to the Merchant directly. Splitit is a technology company that makes the installment plan possible, but your purchase and any order changes are always handled by the Merchant.
Returns and refunds must be approved by the Merchant you purchased from, and once approved, will be reflected automatically on your installment plan.
We appreciate your understanding of this process. For any other questions navigate to the Shopper Portal consumer.splitit.com/active (https://consumer.splitit.com/active) and engage with our 24/7 chat team. We are happy to help!
Spread the cost for longer
Great I can spread my payments over 6 months so I can buy that little bit more! Excellent company
April 30, 2026
I paid after received the merchands on…
I paid after received the merchands on my purchase online, one word - SAFE and also save time.
May 20, 2026
Would recommend
Never had an issue with them it’s easy to log in how to pay is clear same for changing payment option is easy / clearly laid out . It’s super easy and simple to use !
April 22, 2026
Over the top concern and service.
The client support Director, Kacy S. was very supportive and understanding of my situation. Her follow up was over the top! I was getting no where with my issue until Splitit got involved. I am so grateful to have the entire matter taken care of by Kacy and the team at Splitit.
5 stars and kudos!!!!!
Dave B.
May 27, 2026
Unprompted review
Great opportunity to split payments to…
Great opportunity to split payments to help when finances are tight
May 16, 2026
ease of handling
May 20, 2026
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