SPORTSBIKESHOP Reviews 

141,981
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,054 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping times, secure protective packaging, and extremely helpful store staff who expertly guide them through selecting proper riding gear. People also deeply appreciate the competitive pricing, vast product selection, and smooth online ordering process that makes finding motorcycle equipment completely effortless. However, some customers also noted occasional issues with clothing sizing, mentioning that certain ordered items felt way too small or poorly manufactured. Reviewers occasionally experienced minor delivery hiccups with couriers dropping packages at incorrect locations or encountered stock mix-ups requiring straightforward product exchanges.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great quality gear, fair pricing,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast... See more

Service

Consumers find service to be positive, highlighting fast delivery and helpful staff. Reviewers frequently... See more

Price

Customers consistently report great satisfaction with the pricing and competitive offers available. Reviewers... See more

Order

Clients share positive opinions on order, highlighting straight forward online ordering and speedy delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just returned to bikes after various life interventions! Sportsbikeshop have become my go-to for gear. Exceptional service, pricing and range all delivered seemlessly. Faultless performance in... See more

Rated 5 out of 5 stars

Excellent service all round, spoke to them ob the phone to make an order to be delivered next day for a trip and sure enough, the items came the next day. Advice given as to what to order and sizing w... See more

Rated 5 out of 5 stars

Looking for a helmet for the last of the nice weather so I wanted an open face which are quite hard to find in your size and colour. But just looking through on my phone and sportsbike had one in sto... See more

Rated 5 out of 5 stars

Was ok apart from dpd not delivering it correctly went wrong place and took photo which I saw wasn't at my delivery address so went to garage photo was taken at to be told they took it away. Found jis... See more


Company details

  1. Motorcycle Shop
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store

Written by the company

SPORTSBIKESHOP is the UK's number one retailer of motorcycle helmets, clothing, parts & accessories. Shop from the biggest range of biking brands available either online or via our network of retail stores.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

142K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(141,981)

4,995 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Their store in Southampton was…

Their store in Southampton was immaculate, well lit, and comfortable. It has great facilities (table seating, changing areas, toilets, and refreshments). With their Try on or Buy I was able to ensure all the items I was after were in store.

I was served by Stuart who was excellent and very knowledgeable! An item size was out of stock, but Stuart called their Preston store to have it delivered.

September 13, 2026
Unprompted review
Rated 5 out of 5 stars

Best out there!

Good communications when products or orders are delayed, actually get to speak to a real person!
Great prices, good discounts, very helpful staff. Best out there in my opinion.

September 11, 2026
Rated 5 out of 5 stars

Outstanding customer service!

After an issue with a pair of klim gloves breaking, sportsbikeshop returned them and offered a replacement or refund. I elected for a refund and then spent it on replacements through SBS. I am extremely satisfied with the way I was dealt with and am very confident in purchasing again with them! Thanks a lot!!

September 10, 2026
Rated 5 out of 5 stars

All good as usual

Sportsbike Shop service, price and delivery great as usual. Product is a great idea and easy to set up.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

A website that is easy to navigate. The option of a free return if the helmet isn’t a correct fit. The next day delivery is excellent. I’ve been using SPORTSBIKESHOP for many years. During that time they have always given an excellent service. Well done.

September 9, 2026
Rated 5 out of 5 stars

Great experience

My new boots are the comfiest ive had the experience with sports bike shop is always great! Fast delivery as always.

September 10, 2026

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