SPORTSBIKESHOP Reviews 

141,938
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,054 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping times, secure protective packaging, and extremely helpful store staff who expertly guide them through selecting proper riding gear. People also deeply appreciate the competitive pricing, vast product selection, and smooth online ordering process that makes finding motorcycle equipment completely effortless. However, some customers also noted occasional issues with clothing sizing, mentioning that certain ordered items felt way too small or poorly manufactured. Reviewers occasionally experienced minor delivery hiccups with couriers dropping packages at incorrect locations or encountered stock mix-ups requiring straightforward product exchanges.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great quality gear, fair pricing,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast... See more

Service

Consumers find service to be positive, highlighting fast delivery and helpful staff. Reviewers frequently... See more

Price

Customers consistently report great satisfaction with the pricing and competitive offers available. Reviewers... See more

Order

Clients share positive opinions on order, highlighting straight forward online ordering and speedy delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just returned to bikes after various life interventions! Sportsbikeshop have become my go-to for gear. Exceptional service, pricing and range all delivered seemlessly. Faultless performance in... See more

Rated 5 out of 5 stars

Excellent service all round, spoke to them ob the phone to make an order to be delivered next day for a trip and sure enough, the items came the next day. Advice given as to what to order and sizing w... See more

Rated 5 out of 5 stars

Looking for a helmet for the last of the nice weather so I wanted an open face which are quite hard to find in your size and colour. But just looking through on my phone and sportsbike had one in sto... See more

Rated 5 out of 5 stars

Was ok apart from dpd not delivering it correctly went wrong place and took photo which I saw wasn't at my delivery address so went to garage photo was taken at to be told they took it away. Found jis... See more


Company details

  1. Motorcycle Shop
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store

Written by the company

SPORTSBIKESHOP is the UK's number one retailer of motorcycle helmets, clothing, parts & accessories. Shop from the biggest range of biking brands available either online or via our network of retail stores.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

142K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(141,938)

4,956 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

It was great to be able to try on several different types and sizes of jackets and trousers . A big thanks to Lee in Milton Keynes store for his advice and help in choosing the right gear.

September 4, 2026
Rated 5 out of 5 stars

The gold standard in Motorcycle Luggage, Clothing and Parts.

I have been using Sportsbikeshop for years now,
They are and will always be my 1st port of call for anything bike related from clothing, Luggage and parts.
They are the Gold standard especially if you need something in a Hurry.
I always like to pay a little extra for their DPD courier Delivery, 99% of the time i order one day and reveive by Noon the next day.
What's not to like?
Their returns Dept are excellent too when for example buying clothing as each make's sizes differ, not a problem at all.

September 6, 2026
Rated 5 out of 5 stars

i have and will keep using them

i have and will keep using them, this time maybe the first time i ordered the wrong item and i rang them,and you get an english person,and they sent the return postage lable , and had posted the right item before i had returned this one . perfect people

September 5, 2026
Rated 5 out of 5 stars

Brilliant Cardiff branch experience

Went to the new Cardiff branch today looking to purchase one of three helmets.
Outstanding experience, genuinely impressed. Hugely knowledgeable and professional.
Ended up choosing the Arai Quantic!

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from SBS

Excellent service from SBS, as always. This time my jacket was torn during an altercation with a bike thief (no one is riding my MT09 except me, especially not some teenage scumbag armed with a screwdriver and a TikTok account) . SBS had me back on the road next day, with a 50% discount too..... very highly recommended

September 2, 2026
Rated 5 out of 5 stars

I called in to try some motorcycle jeans

I called in to try some motorcycle jeans on, plenty of choices so tried a few pairs on, the staff are very friendly and helpful, I decided to buy two pairs of the same make one in blue and the other in black, they didn't have my size in stock of the blue pair, but they delivered a pair the next day free of charge, it's quite a distance from me to the shop but worth the trip they have a large selection of most things to do with motorcycling, will definitely be buying from them again.

September 5, 2026

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