Sportsdirect.com Reviews 

I am surprised you are asking for a review on a next day parcel that has actually not arrived 2 days later and has no update on why it's late

Asked to cancel order and they ignored and still sending, its going to wromg address the wrong person and they wont cancel

Products arrived damaged and unusable. Still waiting for a response to my email. No customer service number and ignored on the chat service too.
How am I supposed to get this resolved?

Prompt service, choice of delivery options, excellent price and good choice

Ordered school trainers 3 weeks ago for my son returning to school and they still haven’t arrived. He goes back on Thursday. No update from Evri (awful courier) and no update or response to complaint to Sports Direct. I guess he’s going to school bare foot. Won’t order from Sports Direct again.

Would give a zero if I could - ordered and paid for next day - didn’t arrived and still waiting - school shoes !!!

Reasonable prices, excellent quality. And fast delivery.

Return sent back. It's been with the courier (THAT SPORTSDIRECT NOMINATED) for over 3 weeks with no movement and no refund. After years of ordering I won't be doing it again

Got my grandson some heelys for his birthday great price the best I could find, they arrived earlier than stated which was before his birthday so that was great

Item came quick, but when I had to return it, I had to pay postage again to return it so not happy

Useless. Paid £12 for next day delivery. 2 days later. The courier still hasn't received it..

I payed extra for next day delivery and it hasn't come so why offer next day for extra money and it doesn't come? Disgusting service

Very bad service at Hayes Sports Direct. Staff is very rude and unacceptable. Especially the lady Manager she has full of attitude.
Very bad customer service

I visited Hayes store today around 4.30 in the afternoon.. I can understand the school starting soon and the store is very busy plus staff.

Asked for help and the lady said very rudely to my daughter wait a second. We waited and she didn’t come back we waited long.. so my daughter went to ask for help with other member of staff who was Asian guy. He replied same you have to wait.
I said how long we have to wait because we asked other lady she also told us to help. (Is it because the child is asking for help)

The Asian guy rudely spoke to me he said WHAT” he called the 1st member of staff and said this customer has a problem with you can you check.
I said yes I asked for help but you never came back (She reply back saying SO WHAT) she also said you can leave the door is there that really put me down
Then the other staff member came a woman who looked Iranian. Said to me you need to relax you can’t see it’s very busy. I replied I see it’s busy. She was very rude to me she said if you are not happy the door is the you can walk out and shop elsewhere.

I don’t understand why all staff is saying the door is there you can go out.
I asked for a manager she said she is the manager. If she was a manager she would have sort out the problem while her staff was being rude to me.
It felt like the staff was ganging and bullying.

I decided to leave the store. But before I left at the entrance I have asked member of staff who is the manager.
He asked me if there was any problem I have explained him everything and he was agreed that members of staff should not treat like this.
He said he can help me.
While I was talking to him this lady who called her self a manager she was by the door and she was laughing and making fun with other staff.
What kind of manager is she? Who behaves like this.
This staff member was very helpful who decided to sort out the issue. But this lady manager didn’t let him. She said to him I think you shouldn’t help this lady.

I asked the member of staff for everyone’s name he said he is not allowed to give name. This is company’s rule. I said to him thank you so much but I will not shop here.

I have never had such a bad experience like this was harassment bullying and full of attitude and racist.
If I was wrong why they didn’t called the security.
If I was wrong why no senior member of staff came to check on me and staff.
GDPR your company policy they not allowed to give staff name this is what I have been told by security by the door.

Very unprofessional staff and nasty.. I will never visit this store again.

Store manager told me to contact customer services. Customer services told me to contact the manager. Enough said about the incompetence

Prompt despatch by sports direct. Should have been delivered by the 30th August and they arrived via Evri on the 27th August. Quick turnaround by both companies and the shoes are very comfortable

Again the parcel hasn't arrived.
Charged £9.99 for delivery.

It's down to you, not Evri.
You offered next day delivery.

Paid next day delivery still waiting 2days later

Had really bad experience. I cancelled one of the items 10 minutes after I ordered.they didn’t cancel my item also customer service didn’t help with anything

The item that I was looking for was easy to find great value for money the speed of despatch was excellent. Would definitely recommend to family and friends.