Sports Interaction Reviews 631

TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, reporting frequent freezing, crashes, and inaccurate information, especially concerning sports betting. Customers also encountered significant problems with payments, including deposits not appearing in accounts, difficulties with withdrawals, and issues related to account closures and accessing funds. Conversely, a small portion of people felt satisfied with the customer service and staff, describing them as professional, courteous, and helpful in resolving issues. Some reviewers also mentioned quick deposits and cashouts, and a few appreciated the overall service quality.

What people talk about most

Customer service

Consumers find customer service experiences to be ambiguous. Many praise the professional, personal, and... See more

Website

People report negative experiences with the website. Many reviewers describe it as a "garbage site" and the... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report issues with deposits and... See more

Staff

Reviewers mention ambiguous feedback about staff. Many customers praise specific individuals like Jamie,... See more

Service

Customers had ambiguous experiences with service. Some reviewers reported very negative interactions, citing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Whatever you do, avoid the blackjack , pit bosses are very corrupt, they have their own set of rules to favour the house when there is a dealer mistake ! Also lost my money without even getting card... See more

Rated 2 out of 5 stars

I don,t why now after Draft Kings ,FanDuel , Bet Victor ,Bally Bet , always the same trend they lure you in especially in Canada where Betting became legal several yrs ago now . I have lost maybe 50... See more

Rated 3 out of 5 stars

Always great customer service but the performance and improvement of the app itself has really degraded as late. Otherwise a great site


Company details

  1. Online Casino or Bookmaker

Written by the company

Sports Interaction is an online gaming site like no other in Canada. Focused on covering the sports that Canadian fans love while giving them the best casino experience on the market. As well as thousands of betting options on all your favorite sports, we have a fully immersive casino featuring a massive array of slots along with all the latest card and table games. All that fun and excitement is wrapped up in a service that is fast, reliable and very easy to use. Every Game is Your Game at Sports Interaction!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

631 reviews

5-star
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2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam gambling site

This sites first deposit bonus is such a scam. I put in $50, they said they would give me 125% of my bonus but they make you gamble another $675 before being able to withdraw any of your money including your original deposit of YOUR money. 0 out of 10.

January 16, 2025
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Eric,

I do apologize for any confusion but this type of bonus with a play through is an industry standard. You can always see how a bonus works by reading the terms and conditions which are listed along with the promo before accepting it. Additionally, if you ever want to have the bonus removed simply contact our Support Team and we can guide you through that.

Hope this helps,

Your Sports Interaction Team

Rated 5 out of 5 stars

SI offers many good bonus offers

SI offers many good bonus offers, and the stated odds are competitive.

I have found the support team to solve problems in a timely and courteous way.

The app is easy to navigate also.

January 19, 2025
Unprompted review
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Reply from Sports Interaction

Hi Paul,

Thanks for your feedback. We are happy to hear that you are enjoying your time on our site and feel well supported by our staff!

Cheers,

Your Sports Interaction Team

Rated 2 out of 5 stars

Avoid Sports Interaction at All Costs!

Avoid Sports Interaction at All Costs!

If you’re someone who enjoys gambling with the hope of making extra cash, let me warn you—Sports Interaction is a complete scam. Not only do you have to use real money to play, but the company insists their platform is “for entertainment purposes only.” While that sounds innocent, it’s highly misleading because they’re more than happy to accept your deposits and monitor your activity on their platform.

Here’s where it gets worse: they seem to secretly track your betting habits and payouts. While you might win occasionally and even receive payouts, the moment they notice that you’re not a reckless gambler or that you’re on a hot streak, they’ll look for an opportunity to block you.

This happened to me. I was $8,500 up, and they blocked my account right in the middle of a blackjack game. Based on my betting habits (which they were clearly monitoring), they likely knew I was heading for a $15,000–$20,000 cash-out. Instead of allowing me to continue playing, they stopped me cold, ensuring I couldn’t win anymore.

What’s worse is that they do this without warning, even in the middle of a game or while you’re enjoying slots. It’s an absolutely terrible experience.

From my time playing blackjack, placing bets on games, and trying slots, I can confidently say their system is ridiculously rigged. Don’t trust Sports Interaction—it’s designed to take your money and cut you off when you get close to beating their system.

Final Word: I wouldn’t recommend Sports Interaction to anyone. Stay away and protect your money!

January 21, 2025
Unprompted review
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Reply from Sports Interaction

Hi Nosakhare,

Thank you for your feedback. Responsible Gaming is a top priority here at Sports Interaction and we aim to offer a safe environment for all players and ensure that customers are playing within their means. I'm sorry to hear that you had a negative experience but I can assure you that we are not in the business of blocking wins, or tracking players. Gambling should be purely for entertainment which is why we advertise it as such.

Cheers,

Your Sports Interaction Team

Rated 1 out of 5 stars

AVOID AVOIV AVOID

AVOID AVOIV AVOID

If you ever get on sportsinteraction avoid dealing with Bianca immediately. I’ve now had two instances on my sports interaction account completely out of my control where money was lost. The first one was due to a technical glitch and I couldn’t even get on the site. This is customer service 101; I have a brilliant account with them and tons of activity and of course Mrs. Bianca refuses to offer anything to help better the situation and explains that receiving a “bonus” bet is a gesture of goodwill when our account activity should be manually added as a bonus instead of constantly calling in. THE second issue I experienced with Mrs. Bianca is 12/26/24. I had a bet on San Jose state football team to win with $400 on the line and I put $25 on the line for south Florida. Of course as soon as I place the bet they block me from ever touching the game and claim “betting for this market is now closed.” But funny enough of course they contradict themselves and leave the mere $25 I have on the other teams money line I’m able to cash out whenever I want 😭😂 Absolute joke they just want to take your money it’s common sense. Mrs. Bianca on the phone claims there’s nothing she can do and she’s satisfied I got all the help I needed because I had a bonus bet added earlier for something completely different. This site needs to fix up and contact me and give me my $400 back or my money back from the technical issues. I have millions of followers on social media and I will be posting my experiences online if these employees don’t fix up and start treating customers with respect, please go to BETANO, NEOBET, NORTHSTAR bets where they actually try helping you solve situations. This site is patethic.

December 26, 2024
Unprompted review
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Reply from Sports Interaction

Hi Reuben,

Thank you for your feedback. We are sorry to hear that you were not satisfied with your service recently. We will be taking the necessary steps to ensure that we offer the best possible service to you in the future. That said, please note that cash outs are at the discretion of the Traders as mentioned in your recent contact, but we can always send up a query/request on your behalf.

Hope this helps,

Your Sports Interaction Team

Rated 1 out of 5 stars

Had to forfeit all my gain

I sent 100$, they gave me a 125$ bonus, I placed 225$ bet. I won. Upon withdraw they asked me to bet 1200$ in order to get my gains tied to the bonus. I refused. They kept my gains. Be warned.

November 14, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Kah'a,

I apologize for any confusion, but as an industry standard, there are rollovers or 'playthroughs' that are attached to the promos as explained in the 'how it works' section. In the future, you are welcome to contact us via live chat/phones before you begin to play any promotion and we will be more than happy to explain how it works. Additionally, this information is available in the promo section of your account.

Cheers,

Your Sports Interaction Team

Rated 5 out of 5 stars

Best... Betting Site, of em all

Best.... service..... ever... hands down!

Dealt with S.I. for over 10 years.
Dealt with most other betting sites also.

S.I. 24/7 online chat support never fails, shit gets done !
The TV commercials are hilarious, and true to what they are all about

December 11, 2024
Unprompted review
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Reply from Sports Interaction

Hi there,

Thanks for your feedback! We are happy to hear that you enjoy all aspects of our site and are having fun along with us. We aim to support and entertain our customers to the best of our ability!

Cheers,

Your Sports Interaction Team

Rated 5 out of 5 stars

i have been on sportsinteraction for…

i have been on sportsinteraction for many years the support team is always very helpful for any questions and concerns and always offer many different promotions for customers to engage in

December 11, 2024
Unprompted review
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Reply from Sports Interaction

Hi Tarnvir,

Thank you for your feedback. We are happy to hear that as a loyal customer you still feel well supported and enjoy your time on our site!

Cheers,

Your Sports Interaction Team

Rated 1 out of 5 stars

PROMOS & DAILY SPINS

Their promos are by far the worst I've ever experienced. Spend $100 to get 5 bonus spins at 10c a spin.
And in any of those, I mean thousands of dollars spent. What is my total bonus pay out. $30.
Biggest Scam in history

December 6, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Theo,

We are sorry to hear that you didn't enjoy the promotions offered to you. If you like you can always opt out of receiving any further promotions. Also please note, that we do change our offerings regularly, so you may want to try a different type of promotional offer.

Cheers,

Your Sports Interaction Team

Rated 5 out of 5 stars

I've been a member if SIA for over a year

I've been a member if SIA for over a year now.
Best gaming service ever. Way better then Bet365. Customer service is fast, the bonuses are outstanding and the games are fun to play. Highly recommend using sports interactions.
I also love the quick withdrawal options, I generally get my withdrawal within 3 hours via etransfer. Trust me switch from bet365 to these guys.
Cheers
Jay

December 4, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Jay,

Thanks for your feedback. We always aim to provide stellar customer service and quick withdrawals to ensure a fun and fair gaming environment.

Cheers,

Your Sports Interaction Team

Rated 1 out of 5 stars

Sports Interaction was supposed to send…

Sports Interaction was supposed to send me a withdrawal of $1,000 on November 11th, 2024. To date I have not received it. I have received a wire payment confirmation which they asked me to provide my bank, however, when I provided it to my bank they mentioned neither the branch or my account has received this wire. Sports Interaction is being EXTREMELY slow in getting back to me about this. I have told them to put a trace on the wire yet they keep insisting that my bank has the funds. I went to my bank and they confirmed it's not there, WHERE ARE THE FUNDS SPORTS INTERACTION?! Really upsetting they are not getting back to me about this!

November 11, 2024
Unprompted review
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Reply from Sports Interaction

Hi Ibrahim,

We have reached out to you directly to get more information about your withdrawal. Typically once we send the funds to your bank from the details you provide we are no longer able to "trace" the funds. At that point only the bank would be able locate it. If details provided are incorrect, that could cause a failed withdrawal.

Talk soon,

Your Sports Interaction Team

Rated 1 out of 5 stars

Stay away to site worst site..

November 9, 2024
Unprompted review
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Reply from Sports Interaction

Hi Roi,

We have reached out to you directly to get more information on your experience with our site.

Talk Soon,

Your Sports Interaction Team

Rated 3 out of 5 stars

I couldn't figure out how to join from…

I couldn't figure out how to join from Manitoba. I spent lots of time , but wouldn't let me join

November 14, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Dennis,

We have reached out to you directly to get more information and help you get started!

Talk soon,

Your Sports Interaction Team

Rated 5 out of 5 stars

Great site

Great site. Friendly staff. Highly recommend

November 22, 2024
Unprompted review
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Reply from Sports Interaction

Hi Lindo,

Thanks for sharing your experience! We aim to offer stellar customer service at every point of contact.

Cheers,

Your Sports Interaction Team

Rated 1 out of 5 stars

Very deceptive

Very deceptive, with their welcomebonus, basically guaranteeing that you will go home with empty pockets. Stay far far away. These guys are not righting their wrongs, and blame their customers for not understanding their deceptive "promos" which are designed in a way that gives people one impression but then delivers another.

November 17, 2024
Unprompted review
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Reply from Sports Interaction

Hi Brendan,

We are sorry if you felt mislead by our Welcome Bonus. Please note that we always include the Terms and Conditions of any bonuses offered to ensure that customers are aware of how it works before getting started. Additionally, you are never required to accept bonuses and can always opt to have it removed, or be blocked from receiving any promos in the future.

Hope this helps clear things up.

Your Sports Interaction Team

Rated 1 out of 5 stars

Caution 4U !!

Terrible experience with this bet site !!! Lengthy wait times for operators to help you !!! Bonus money offer is very diseatful & misleading !!! It's just a ploy in my opinion to get "Your" investment!!!

November 16, 2024
Unprompted review
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Reply from Sports Interaction

Hi Robert,

We are sorry to hear that you haven't enjoyed your time on our site and had a less than savory experience with our wait times. Please note that all the bonuses, on our site, as well as other sites will come with a rollover or play through requirement, as an industry standard. However, you are not required to accept a bonus and can always contact us before any bets are placed to have it removed. This information is available in the terms of all bonuses available to customers. I hope this clears things up.

Your Sports Interaction Team

Rated 1 out of 5 stars

This is a very bad site

This is a very bad site. There are limits on how much you can bet on certain parlays, they never offer a cash out option once games begin and the alternate totals and spreads are nowhere near as good as the big sites like bodog or bet365. I've been using this site approximately two years, but will be moving to a different site.That is much more better friendly. And to be clear, there are never any early cash out options when the games begin, and it doesn't matter what events or sports you're batting on. If they say otherwise they are lying 100%

November 1, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Dino,

I'm sorry to hear that you haven't been enjoying your time with us on our site. Your feedback is important after spending two years with us. That said, while it is at our Traders discretion whether a particular player has limited cash out options, I can assure you that we do offer cashouts on parlays and many other bet types. This is standard practice among gambling sites. We want our customers to enjoy their time on our site so I do hope this clear things up for you.

Cheers,

Your Sports Interaction Team

Rated 2 out of 5 stars

I signed up with this company as a…

I signed up with this company as a customer a couple weeks ago. In that time I was up $550 before they closed my account on me and blocking me from the site. I got a email stating it was their decision to self-exclude me from my own account as they have the right to do so in the fine print agreements you agree to when signing up. Before that, they canceled 4 of my withdrawals in a row , making me wager what I deposited before I could withdrawal. I had to go on the customer support page on live chat for 3 hours before finally someone could confirm my final account balance would be withdrawn into my account. I give them 2 stars only because they kept their word and my withdrawal was processed into my bank in the time frame they said it would be. Definitely will never recommend this company to anyone as it is nothing but a huge head ache. And once you are up $500 they will close your account on you.

November 6, 2024
Unprompted review
Rated 1 out of 5 stars

Sports interaction is a real…

Sports interaction is a real 💩💩💩💩🤮🤮🤮deposit a $100 then play every single cents but never win not even once,,🖕🏼🖕🏼🖕🏼

November 4, 2024
Unprompted review
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Reply from Sports Interaction

Hi Berlierick,

We are sorry to hear that you've had a run of bad luck but that is the nature of gambling! You win some, you lose some.

Better luck next time,

Your Sports Interaction

Rated 1 out of 5 stars

Suspended account with no warning

I recently seen an add for this site while watching a hockey game. Figured hey it’s gotta be a reputable company. Boy was I wrong. I initially started with 100 deposit and by some miracle worked it up to 10k went to withdraw and it was pending for two days. I decided to put another 150 In and worked it up to just over $2500 and then they locked my account and keep asking for the same documents. I’ve emailed them several times. It’s been a week now and no response. Absolute joke of a company. Even a reply stating a timeframe would be nice but they seem to not care at all. Now my account is completely inaccessible with no knowledge of where my almost $13,000 is.

October 30, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Derrick,

Congrats on your wins! Please note, that a temporary suspension would only come into play if our Risk team needs further information for KYC (know your customer) during verification. That said, I can see that your account was reopened, all documents accepted and your withdrawals are being processed and sent out!

Cheers,

Your Sports Interaction Team

Rated 1 out of 5 stars

My account was compromised

I have contacted sportinteraction regarding a 10k payment being taken out of my credit card and I received multiple fraud alerts from different credit cards the same day. Instead they are asking my to own up to me making the deposit in writing so my account is reopened. As of now they have locked my account because of unauthorized use that someone else made.

November 2, 2024
Unprompted review
Sports Interaction logo

Reply from Sports Interaction

Hi Sam,

We would like to hear more information about your particular situation so we have reached out to you directly.

Talk soon,

Your Sports Interaction Team

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