Sports Interaction Reviews 

Hello everyone, don`t bet on Sports Interaction application or web site. Their are scam and unreliable. When you win a big win (more than 100$). They will closed your account and don`t give your money back. It`s a legal site in Canada. How can they do that??? For your information, I won 5167.26$ and they won`t give my money back (5517.26$).

I had placed a bet earlier and won , I’ve used the site for a couple years now and know how the withdrawal process goes , usually short and sweet but I was having some issues and messaged the live chat and got Shawn . He went above and beyond with the customer service and solved the problem ! Got my money in the account .

The customer service agent named “Shawn” was outstanding. Not only was he quick and efficient on my inquires but he is also extremely friendly and easy to deal. 10/10 experience dealing with him and I appreciate the care he takes with the conversations. Go Shawn!!

This like fotbool

SCAM!!! This is the worse betting app. They scammed me $100. Deposited $100 and got a welcome bonus of $125. Your deposit and welcome bonus total $225 has to be used on sports bet only. If you win, you cannot withdraw ANYTHING. You have to keep betting and hope to win. In order to withdraw anything you have to bet up to $1350 and only then you're able to withdraw. This is absurd 100000% scam. They can enjoy my donation of $100. DO NOT USE THIS APP!!!!!

Shawn was an amazing customer service representative and went out of his way to accommodate me

Rylee was a Awesome help fast response definitely heeds a promotion

START HOT then ZERO
Yes what a bad experience... playing the casino games... they let you win and then... not even a bonus spin... but they say it's legit... you think we would hit something for a bonus cause when you play thr poker you see straight flushes and royal flushes beat you and they should be harder to get with the % against you... after reading so many reviews on the casino I won't be back

Very bad company on betting sportsbook.i started to bet here ,and made my bankroll double .after that they restricted my account.after they asked me some dics. After i sent them.it takes almist two weeks reopen.after i mbet 1 more time after,they closed my account.i dont recommend nobody play with them.

Been playing this sports book and Been doing alright now that I been winning a lot they locked my account for whatever reason and asked me to send them info they already have when I made the account and I made a deposit of 500 and they will not upload to money or refund it and can't log into my account and can't tell me why bad service bad customer service and freeze and glitch when you try to make a winning bet

Use to enjoy this book few years ago. Too much digging to find plays .
Traders eliminated the drop down bars for halftimes .
Clicking on every game NBA and NFL is too much work. The old format was better . With all the competition , you think they would read the reviews.

So long SIA

Rylee did a really great job with her customer service! She looked into the problem, kept me updated and resolved the issue! Very kind and awesome!

Rylee was very helpful and kind to help with my problem. A bit of difficulty but didn't take too long. Great customer service

They scaled back a bunch of my money because I wasn’t betting enough? I’m just guessing because the never told me why, I just saw it in my transactions. No justification through email, text, or phone call, just money missing. This is dirty!

Jason was amazing ! Answered all my questions professionally and with patience! Highly recommended employee! A prime Example of how customer service should be!

Happened to win on my first bet with them, so figured I'd withdraw some of my winnings, leave the rest in, and continue to use the site. After a couple hours of me sending the withdrawal request, I got an email saying that they need to verify me first. That's fine, not sure why you don't do that at the time of signup or before I can deposit 1k and wager it like most reputable sportsbooks, but whatever, no problem. They asked me to upload a bank statement and my driver's license. I did so promptly. Next day, I get an email saying the statement was rejected because I scratched out the last 4 digits of my bank account number. Is verification not just to verify my address? Why do you need to see my whole bank account number? I've used a couple a books by now and none of them have ever given me issues for scratching out the last 4 digits, This was the first time. Regardless, why didn't you specify this originally? In that same email, they said I could send them a credit card statement, which I did. This time I did not scratch anything out, but my credit card statement blocks a few numbers by default. The next day, I get an email again, this time saying that my verification hasnt been adequate and they are locking my account, I can no longer login. Well now I'm freaking out because you have $2500 of my money in there and I can no longer even access it. This time they tell me to send a utility bill and a selfie holding my license. Once again, I comply fully. This time I do get a reply for 4 days, so I sent them a follow-up and got a response within 5 mins. So were you just ignoring me, lol? Anyway, they say my selfie is verified but low and behold, once again, my document is rejected. They tell me they want the bank statement for the account the deposit was made from and they want to see the deposit listed in the transaction. Seriously? I made the deposit in July and it is literally July right now, so how am I supposed to show you a statement that shows that transaction? They respond and say they won't verify me without it and to wait until August till the statement is available and then send it. Lol sure, what choice do i have? What I don't understand is, why waste my time by asking for a bunch of documents that won't be enough to verify me? On the very first day, you should have stated you want the bank statement from the account I made the deposit from, and no numbers should be scratched out. I wait another week for the statement to arrive, submit the PDF asap on the 1st and send them an email letting them know I have done so. I did not scratch out any numbers this time, so they dont have any reason to reject it. 2 days pass, no response. I have to send them a follow-up again. I get an e-mail saying that they're permanently banning my account (no reason stated) and they'll wire me my 2.5k balance. I don't bother saying anything else but giving my bank details because I wasn't going to use them ever again anyway after this joke of a "verification" process. They respond and say they have passed it on to the payments team. 3 days later, I get an email again saying, guess what, THEY NEED MORE DOCUMENTS!" They also need the bank statement for the account to which I have requested the money be sent. I couldn't give them the details for the account for the statement I had already sent because that bank (Tangerine) doesn't accept wire transfers. I had originally deposited the money from my Tangerine account with eTransfer. Now I'm super pissed. You gave me the runaround for over 2 weeks, asking me to send in a bunch of stuff just to ban my account in the end anyway, and now you have the audacity to ask for ANOTHER document of mine? But I'm a sucker and I want my money back, so I sent them the statement and firmly stated in the email that this is the last of my compliance, and their next email better be that my payment has been sent, or I will file a complaint with AGCO. The next day, they respond and say they have processed the wire transfer from their end. After reading this horror story, I hope you go to a book with a better verification process (literally any other book) or if you're hell bent on going with them MAKE SURE YOU GET YOUR ACCOUNT VERFIED BEFORE DEPOSITING A SINGLE DOLLAR. The verification isn't the only thing these guys suck at, either. The app is slow and buggy, and during the crowdstrike outages, every other sportsbook was back up within a couple hours, but these guys were down for over 30 hours, so this should speak volumes to their incompetent IT team and verification team. My advice, stay away.

After the platform update it became very mediocre, slow and hard to navigate interface, minimal promotions. The old SIA was much better.

Games freeze … bonuses are ridiculous. I think my biggest hit after putting in A LOT of money was $55. Big wins flash on your screen on $12 wins lol. They can’t expect to keep people when there’s zero incentive to play . Please stick to the big name casinos , you have a fairer chance of winning in my opinion. I’ve played 90 cents and $1 bets and have won $3000-$11,000 in the bigger named casinos.. And I’ve played probably anyone out there so I am writing through experience. These smaller mom and pop shop guys can’t pay out like the bigger named ones. .

They have responded on this review below ….. the answer is no they have not reached out so don’t let them fool you with these responses . They don’t care lol

Sports Interaction was one of the only sites down for over 48hrs during the recent Windows update debacle, when all the other books were up and running within 24hrs! What did they do in good gesture for their loyal customers having to wait so long? They gave a paltry 5 free spins at 10 cents a spin as an apology! And guess what? Their site still continues to freeze up ever since. Obviously they don’t have much invested in IT and security, so customer service is not their top priority. Poor lip service and empty promises. Time to take money and place bets elsewhere.

I used bet365, BET99 and here I am. This is by far the WORST platform ever used. I was on them for a couple of weeks. I tried to stay with them but their rules and their support repeating the same thing over and over again are just awful!!! These bums just copy-paste their answers. The way they grind your money is TOO hilarious. Will never be on them again. How do they expect customers to make a safe bet??