Ordered some Adizero trainers from these guys as they were the cheapest price online and also offered a 10% discount code plus Free shipping, no brainer! Only 'issue' was that after registering an acc... See more
Company replied
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Review summary
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Both items that I've ordered from you now have been delivered with exceptional pace. I've been kept updated from every point of contact with my package from order fulfilment to shipment through to de... See more
Company replied
Always a fast professional service from sportshoes. It would have been 5 stars but they use Evri as their courier. Thankfully there were no delivery issues this time though.
Company replied
Used this website a load of times for ordering my running gear. They often have good discounts on the end of season lines and any returns I have had to send have ben dealt with in a satisfactory m... See more
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Company details
Written by the company
SportsShoes.com, the UK's number 1 Run, Gym & Hike retailer. We specialise in footwear and apparel for beginner enthusiasts to elite level athletes. Our teams work tirelessly to make our customer experience better and better so people can choose the right shoes and apparel to achieve their fitness goals.
Contact info
SportsShoes.com, The Park, Jubilee Way, BD18 1QG, Bradford, United Kingdom
- +441274 530 530
- customerservice@sportsshoes.com
- www.sportsshoes.com
4.5
Excellent
114K reviews
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Very happy
Delivery was super speedy arrived sooner than expected and the price was competitive. Would be very confident buying again
October 8, 2026
Reply from SportsShoes.com
We're so pleased to hear that your order arrived even earlier than expected and that you were happy with our competitive pricing! It's wonderful to know you feel confident shopping with us again, and we truly appreciate your feedback.
Again what can I say great price fast…
Again what can I say great price fast delivery can't ask for more :)
October 7, 2026
Reply from SportsShoes.com
We're so pleased you valued our great prices and fast delivery! Thank you so much for your positive feedback and continued support.
The shoes are just what I was looking…
The shoes are just what I was looking for with zero drop and wide toe box but, at the same time, good cushioning. I purchased a size 10 but I may consider the next size up next time as I could maybe do with a little more toe room.
September 21, 2026
Reply from SportsShoes.com
We are delighted to hear that you are pleased with the features and comfort of your new shoes. Thank you for the helpful feedback regarding the sizing, and we hope the extra room makes your next pair even more comfortable!
Do not use -Parcels never arrived
Parcel never arrived, poor communication and when they sent a replacement they sent it with the same carrier even after being asked not to, who again lost the parcel! So two lost parcels in 2 weeks! And still no shoes!!
October 12, 2026
Reply from SportsShoes.com
Good morning, Molly,
I appreciate your feedback and sincerely apologise for the inconvenience caused by the non-arrival of your order. Whilst our couriers generally have a high delivery success rate, we do appreciate that sometimes things can go wrong and understand the frustration. After reviewing your situation, I can confirm that our agents have processed your claim, and your refund has been issued as you requested. We understand this is not the outcome you were hoping for, and we apologize for any trouble this has caused. Please remember that we also provide delivery options with Royal Mail; should you choose to shop with us again, feel free to request a carrier change by reaching out to our customer service team after placing your order. They will be more than happy to assist you with this at no additional cost. Thank you for your patience, and once again, I apologise for the inconvenience.
Kind regards,
Kasia
Good quality product at an excellent…
Good quality product at an excellent price. Speedy and efficient delivery. Thanks 😊
October 8, 2026
Reply from SportsShoes.com
We're so pleased to hear that you were delighted with the high quality of your item, our competitive pricing, and the fast shipping! It's wonderful to know everything arrived so quickly and efficiently. Thank you so much for taking the time to share your lovely feedback.
Very good service and communication
Very good service and communication regarding order & delivery.
These branded trainers I have used for years so knew what I was getting. However I was slightly surprised by the colour as much more blues/purple than black which I was expecting from the photos! But all good it didn’t mater to me!
October 8, 2026
Reply from SportsShoes.com
We're so pleased to hear that you experienced great service and clear communication regarding your order and delivery. Thank you for your feedback about the product photos and colour appearance; we really appreciate your understanding and are delighted to know that you are happy with your new trainers overall.
Kept very well updated as to the order…
Kept very well updated as to the order progress and delivery status. Reasonable price of products
October 8, 2026
Reply from SportsShoes.com
We are so pleased to hear that you were kept well-informed about your order's journey and delivery status! It is wonderful to know you were happy with our competitive pricing as well. Thank you so much for taking the time to share your positive experience with us.
Amazing price & service
Amazing price & service, very happy with my purchase. Thank you!
October 8, 2026
Reply from SportsShoes.com
We're so pleased to hear that you were happy with your purchase and appreciated our competitive pricing and service! Thank you so much for taking the time to share your wonderful feedback with us.
Easy online shopping
Easy online shopping. Exceptional tracking notifications. Fast delivery and very good prices.
October 8, 2026
Reply from SportsShoes.com
We're so pleased to hear that your online shopping experience was seamless and that you were happy with our tracking updates! It's wonderful that you enjoyed our swift delivery and great value.
Reply from SportsShoes.com
We truly appreciate your positive feedback! We are so pleased to hear that you were happy with our competitive pricing, fast dispatch, and seamless buying experience. Thank you for taking the time to share your review with us.
Reply from SportsShoes.com
We appreciate your positive feedback! We are delighted to hear that your order arrived quickly and that everything went smoothly without any issues. Thank you for taking the time to share your experience with us.
Excellent service
Excellent service, original package went missing with courier so not their fault, but they quickly resolved the issue and sent replacement the next day, great product, great price ...and great customer service 😀
October 8, 2026
Reply from SportsShoes.com
We're so pleased to hear that despite the original parcel going missing, our team was able to resolve the situation quickly and get a replacement sent out to you the very next day! It's wonderful to know you are happy with the product, price, and customer service. Thank you for your kind words!
Quick delivery well packaged product
October 8, 2026
Reply from SportsShoes.com
We appreciate your positive feedback! We are so pleased to hear you had a great experience with our fast shipping and carefully packaged items. Thank you for sharing your positive experience with us.
Not arrived
October 7, 2026
Reply from SportsShoes.com
Good afternoon,
We’re sorry to hear that your shoes haven’t arrived yet and understand your concerns regarding the delivery service. Our Delivery Support Team will look into this further and contact you via email to help resolve the issue.
For any future delivery concerns, please contact us directly at customerservice@sportsshoes.com, and we’ll be happy to investigate this for you straight away.
We apologise for the inconvenience caused and appreciate your patience.
Kind regards,
The SportsShoes.com Team
Bargain and delivered quickly ( to the…
Bargain and delivered quickly ( to the wrong door on the same buiding though).
Fit well and comfortable.
Nuf said.
October 7, 2026
Reply from SportsShoes.com
We are thrilled to hear that you found your purchase to be a great value and comfortable to wear. We also appreciate your feedback regarding the mix-up with the drop-off location, and we will work to ensure our delivery partners are more precise in the future. Thank you for taking the time to share your experience with us!
Not an issue with Sportshoes or the…
Not an issue with Sportshoes or the item but the delivery via EVRI. I heard nothing for 2 days once it had reached their hub and then a delivery note for Saturday. Nothing delivered and an update issued 2 hours after the delivery window. The update was for the next day when it was then delivered to a neighbour without being told this by EVRI.
October 8, 2026
Reply from SportsShoes.com
Good afternoon,
Thank you for your feedback. We’re pleased to hear that you were happy with your order and the item itself, but we’re sorry that the delivery experience fell short of expectations. We understand how frustrating it must have been to receive delayed updates and then discover that your parcel had been delivered to a neighbour without being notified.
We apologise for the inconvenience caused and appreciate you bringing this to our attention. Your comments regarding the delivery service will be taken on board.
Kind regards,
The SportsShoes.com Team
Great company, with great prices
Dealing with Sports shoes was excellent, however a few issues with the courier (Evri) : the delivery day was missed, then someone else's parcel was delivered!
October 8, 2026
Reply from SportsShoes.com
Good afternoon,
Thank you for your kind comments about our service. We’re pleased to hear that you had a positive experience dealing with SportsShoes.com, although we’re sorry to hear about the issues with your delivery, particularly the missed delivery date and receiving someone else’s parcel.
We understand how frustrating this must have been and apologise for the inconvenience caused. Your feedback regarding the courier service is appreciated and will be taken on board.
Kind regards,
The SportsShoes.com Team
Reply from SportsShoes.com
We are glad you enjoyed your experience with our fair pricing and high quality of care. Thank you for taking the time to share your positive feedback with our team.
Reply from SportsShoes.com
Thank you for your review !
Reply from SportsShoes.com
We're so pleased to hear that you love your new footwear, got a wonderful deal, and experienced fast shipping! We truly appreciate your positive feedback.
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