SquareMeal Reviews 

118
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers had a great experience with this company. Customers frequently praise the delicious food, excellent wine selection, and wonderful atmosphere found across the various dining venues. Patrons also appreciate the friendly and attentive staff who consistently provide exceptional service during every visit. Visitors often note the convenient central locations and beautiful interior settings that make special dining occasions truly memorable. However, some people mentioned that the list of participating restaurants is small and gift vouchers can be extremely difficult to use. Reviewers noted that booking choices are very limited in certain cities and some partnered locations have closed down permanently.

What people talk about most

Product

Consumers find product to be positive, highlighting the delicious taste, great flavours, and fantastic... See more

Service

Customers had positive experiences with service, consistently praising the staff for being welcoming,... See more

Quality

Clients share positive opinions on quality, frequently praising the delicious and flavorful dishes prepared... See more

Staff

Customers consistently note positive experiences with staff, describing them as warm, welcoming, and... See more

Location

Reviewers express high satisfaction with the location and scenic settings of the venues. Consumers highlight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Came to Gaucho Covent Garden for my husbands 50th birthday. Food was great, crab starter exceptional. Sadly no mention of my husbands birthday even though I’d sent a message beforehand.

Rated 4 out of 5 stars

The food was nicely presented and tasty.We had the autumn 2 course special lunch.Chicken millanaise.However the vegetables , potatoes, chips etc are not served with the chicken, so we had to pay for... See more

Rated 5 out of 5 stars

I had a birthday date with my 12 year old grandson the whole experience was perfect. The restaurant is beautifully decorated with high ceilings and it was cosy and warm. It is an intimate setting with... See more

Rated 5 out of 5 stars

Service at Berang was just first class! From the warm welcome, moving us to a lovely table next to the window and the knowledgable recommendations helping us to select exactly the right quantity and... See more


Company details

  1. Internet Marketing Service

Written by the company

SquareMeal started over 30 years ago, as a guide to the best restaurants in the City of London. Since then, we have grown to encompass the whole UK, as well as private dining, weddings and parties. Now, we are the UK’s leading restaurant guide, with millions of diners using our site every month. We publish articles, guides, ‘best’ lists, reviews, round-ups, foodie news and more.


Contact info

3.9

Great

TrustScore 4 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(118)

86 reviews in the last 12 months

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Rated 3 out of 5 stars

Nice food

Not as much choice for me as I am lactose intolerant. My salad starter was a bit disappointing but main which is fish was very nice and the blood orange sorbet was refreshing. Food was nice on the whole but I have had better. The service was excellent.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Service at Berang was just first class

Service at Berang was just first class! From the warm welcome, moving us to a lovely table next to the window and the knowledgable recommendations helping us to select exactly the right quantity and variety of dishes. We had an early evening booking and the table must have been booked for later, however we never felt rushed. A wonderful experience.

February 5, 2026
Unprompted review
Rated 4 out of 5 stars

Amazing and delicious

I stumble this spot on Instagram and thought I will give a try as it was my friend's birthday. It took a while to find the place. I must admit I nearly gave up as the satnav took me round the burn! but it was while not giving up! I will recommend it to other friends. Nice spot and good vibes!

January 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Scam business

I can only assume this business is a scam. I activated my voucher as directed, dined at a square meal restaurant with the appropriate card, and was never credited for the meal. I reached out to support, who sent me a new voucher, which also did not work. It's been a month of waiting and back and forth and it's still unresolved.

I assume they make money by failing to credit customers after dining and hoping they won't notice. I absolutely cannot recommend spending your money here.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Refuses to acknowledge voucher. Somehow sent me a “new” voucher that was expired and then they refused to refund the payment.

Worst company I’ve ever worked with and horrible, untrustworthy system.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great Food

Great Food, Service, with loverly atmosphere and value for money. Wine was terrific. We all went for Christmas menu but with lots of choice. Loved it.

December 19, 2025
Unprompted review
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Rated 5 out of 5 stars

What a wonderful dinner destination

We ate in The Gallery restaurant area, which is just beautiful and strikes a perfect ambience with low lighting, a 'pinky orange' glow from the decor, and ideal background music. My search was for the 'top 10 most romantic dinner destinations in London', and this did not dissapoint.It is pricey, but you can either choose the reasonably priced menu items, or go big. I was proposing on this night (she said yes btw)... and the staff were fantastic, and laid on a little congratulations thing with some complimentary champagne. It was probaby the best steak I have eaten, including trips to the Hawkesmore, Gaucho and Goodmans.Great food, great atmosphere, great staff.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great food

Great food, cosy and very chilled, fun atmosphere. Waiters totally switched on and know their stuff.

December 6, 2025
Unprompted review
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Rated 1 out of 5 stars

After receiving a coupon for a small…

After receiving a coupon for a small amount, I decided to ask a few restaurants if they would accept it. Despite it being clearly displayed on the company's website, I was surprised to find that several places replied that they did not accept it at all. Imagine getting there and being told that the voucher was worthless. Some restaurants have even closed down forever! Please do not use this website.

December 2, 2025
Unprompted review
Rated 4 out of 5 stars

The food was nicely presented ted and…

The food was nicely presented and tasty.We had the autumn 2 course special lunch.Chicken millanaise.However the vegetables , potatoes, chips etc are not served with the chicken, so we had to pay for them as an additional cost. I had the Chocolate bombe... it was delicious .

November 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Painful and difficult process

Super unclear how to redeem the voucher. They spam you with so many emails. I can only assume that this process has been deliberately designed to be unclear so people give up. DO NOT USE

November 8, 2025
Unprompted review
Rated 1 out of 5 stars

Ridiculous voucher system

Ridiculous voucher system. You have to link your own credit card to their system. Then you have to pay for the meal yourself. Then you get a refund link . . . if you're lucky. Also very very few restaurants participate with the scheme, and the one that i just found on the Square Meal website and booked a meal with apparently don't take the voucher after all. Genuinely think it's a scam, in that Square meal has no incentive to fix the system because currently lots of people give up and don't use the voucher and therefore Squaremeal keeps the money. I'm really cross because my voucher was a gift from lovely colleagues who were very generous and they would have wanted it to be a blessing not a hassle.

November 8, 2025
Unprompted review

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