SSLs.com Reviews 

1,110
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally affordable pricing and the simple, straightforward certificate installation process that makes securing websites quickly accessible to everyone. People also mention that the customer service team is very helpful, patient, and responsive whenever technical questions or minor configuration challenges arise during setup. Some reviewers were not happy with the domain validation process and encountered frustrating technical hurdles when trying to properly set up their certificates. Others noted that customer support can sometimes feel extremely slow or unresponsive during complex certificate renewals and prolonged account verification delays on the platform.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how easy and straightforward the setup flow... See more

Website

Reviewers highlight ambiguous aspects of website performance, noting that while the site works with fair... See more

Service

Users describe positive interactions with service, highlighting fast and affordable security deployments,... See more

Price

Consumers find price to be positive, highlighting fair costs, inexpensive certificates, and the best pricing... See more

Customer service

Reviewers mention mixed feedback about customer service, with some consumers praising the efficient support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There is a workflow to follow. Setting up of SSL is straight forwardly explained step by step. That was a wonderful guide for me like a newbie in this computer configuration. Not only that, servic... See more

Rated 5 out of 5 stars

The ease of securing our site. The instructions were easy to follow. I initially tried to upload the certificate files, but it failed. The contents of the certificates were provided, and the instru... See more

Rated 5 out of 5 stars

Excellent support. I had no idea how to install it, but I've only been with them a short time and they've already installed my SSL certificate. Their service is very attentive; you'll definitely find... See more

Rated 5 out of 5 stars

You made purchasing and I stalling a cert so easy even though I hadn't done so in years and the trial allowed me to not have to commit until I was able to tie everything together and prove it worked.... See more


Company details

  1. Computer Security Service
  2. also in
  3. Internet Shop

About SSLs.com

Written by the company

SSLs.com is committed to making the Internet a safer place, one affordable SSL certificate at a time. We believe that SSL is for everyone, whatever their technical knowledge, website size, or budget. SSLs.com first launched in 2009, and since then, we have issued more than 1.5 million certificates, helping over 260k customers secure their sites. We’re partnered with Sectigo (formerly Comodo CA), the world’s leading issuer of SSL certificates, so you can be sure that each SSL issued offers powerful encryption. Join us in our adventure to achieve a safe and open Internet by securing your site today.

Why SSLs.com?

Offering some of the lowest SSL prices around, our effortless activation and installation process makes website encryption easier than ever. With SSLs.com you can get your SSL certificate up and running in under a minute. You can even try before you buy for thirty days, no credit card required. And if anything goes wrong along the way, you’ll get fast and professional support 24/7/365.

Our products

SSLs.com offers a range of SSL types, from single-domain to multi-domain certificates, with a variety of validation levels. So, no matter your website type, you'll find the perfect SSL for your security needs.

SSL types:


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.2

All reviews

(1,110)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I have problem during installation

I have problem during installation, but online help was impossible very long time and I was forced to use help of other specialist

September 25, 2026
SSLs.com logo

Reply from SSLs.com

Hello,

We would like to thank you for your feedback and apologize for any inconvenience or dissatisfaction you may have experienced.

We always strive to provide the best possible experience at SSLs.com and would like to apologize for the difficulties you faced.

We have checked your case, and since we can't disclose information publicly, we sent an email to your login email with a detailed explanation and the next steps.

Please rest assured that our Support Team is always happy to help you step-by-step. We are here for you 24/7.

You are welcome to contact us via the Live Chat (blue bubble at the bottom right corner on https://www.ssls.com/) if you have any additional questions which you would like to resolve in real-time.

We are looking forward to hearing from you soon.

Rated 2 out of 5 stars

I am really dissapointed by the…

I am really dissapointed by the feedback/follow-up on the topic raised. After 11 days since no answer by when can we get the certificate - which we need it asap!
Thank you,
Tiberiu Chirea

September 17, 2026
SSLs.com logo

Reply from SSLs.com

Dear Tiberiu,

Thank you for your feedback! We are sorry to hear about your disappointment with our assistance. Also, we understand that the matter is urgent for your and prolong waiting time is causing a lot of inconvenience. We apologize that this situation has brought so much distress for you.

We have checked your case, and since we cannot disclose information publicly, we sent an email to the address associated with your SSLs.com account, where you can find detailed explanations and the next steps.

Please remember that our Support Team is always glad to help you with any additional questions you have. You are welcome to contact us back via the Live Chat (blue bubble at the bottom right corner on https://www.ssls.com/ ) or reply to the email we sent.

We are looking forward to hearing from you soon.

Rated 1 out of 5 stars

Have purchased a 2-year EV certificate…

Have purchased a 2-year EV certificate from ssls.com that is mid-term, expiring in 30 days and due for renewal.
The certificate renewal has not been progressing since 12 days, despite multiple emails to their support and endless hours waisted on their chat.
I have still not been provided any reason as to how much longer it will take or why it is taking so long in the first place.
Would avoid at all costs if you require the certificates for anything business critical, because at ssls.com they obviously have absolutely no regards to servicing customers in a professional and timely manner.

September 21, 2026
Unprompted review
SSLs.com logo

Reply from SSLs.com

Hello,

We’re sorry to hear about your experience with the renewal of your EV certificate and understand your concerns, particularly with the certificate approaching its expiration date.

We recognize that waiting 12 days without receiving a clear explanation or sufficient updates is frustrating, especially when the certificate is important to your business operations. We also regret the amount of time you had to spend contacting our support team.

We take your feedback regarding both the renewal process and the communication you received seriously. While we cannot discuss the specific details of your certificate publicly, we have replied directly to the email address associated with your case with further information. We will continue to assist you through that channel.

We appreciate you bringing this experience to our attention and apologize for the inconvenience caused.

Rated 1 out of 5 stars

Broken certificates and nobody answers

Broken certificates and nobody answers, nobody care. Avoid if possible

September 16, 2026
SSLs.com logo

Reply from SSLs.com

Hello! Thank you for taking a moment and sharing your feedback with us. We are sorry to hear that your experience with us was unsatisfactory and that you are considering avoiding us.

Unfortunately, we have had a high number of support requests recently. Thus, there might be no agents available to accept the chat, or you might experience a prolonged wait during the transfer, as well as delays in replying to emails. Please accept our apologies for the inconvenience.
We understand that this situation is significantly unpleasant. Rest assured, we are doing our best to stabilize the load on the support team and provide the needed assistance timely.

We reviewed your case, and since we can't disclose information publicly, we emailed the address associated with your account with detailed information about your certificate. Please remember that our Support Team is always glad to help you with any additional questions you have. You are welcome to contact us back via the Live Chat (blue bubble at the bottom right corner on SSLs.com ) or reply to the email we sent.

Rated 1 out of 5 stars

Long-time customer, leaving after the silent provider switch

I've been a customer for 7+ years with dozens of certificates for my company's domains. SSLs.com dropped Sectigo — every new certificate is now issued by SSL.com — and the only notice was one vague line in a renewal email about a "product name change due to our SSL provider update." For anyone running real server infrastructure, a forced change of certificate authority is a breaking change, not a product rename. Support only confirmed it when I asked directly in chat, and there is no option to stay on the issuer my systems were built around. Add the never-ending manual reactivation emails across dozens of certs, and the maintenance burden is no longer worth it. Prices were fair and the site itself works, but I'm moving my whole portfolio to auto-renewing alternatives.

August 30, 2026
Unprompted review
SSLs.com logo

Reply from SSLs.com

Hello,

Thank you for taking the time to share your feedback.

Thank you for choosing us and for being with us. We truly appreciate it. We’re very sorry to hear that you had such an unpleasant experience.

We would appreciate the opportunity to review your case and help resolve the issue. We've sent you a request through Trustpilot asking for a few additional details so we can identify your case and investigate it further. Alternatively, you are welcome to contact us via Live Chat using the blue bubble in the bottom-right corner of SSLs.com or by emailing support@ssls.com.

Our Support Team is available 24/7 and will be glad to assist you.

We look forward to hearing from you soon.

UPD August 31, 2026:

Thank you for sharing the requested details, for your long-standing loyalty, and for sharing your feedback. We sincerely apologize for the inconvenience caused by the CA change and understand that, for production environments, changing the certificate issuer can require additional work.

Unfortunately, we’re unable to move back to the previous provider at this time. We’re sorry that this change has impacted your certificate management process.

For easier certificate management and to reduce manual renewals, you may find these resources helpful:

https://www.ssls.com/blog/the-complete-guide-to-ssl-certificate-management-in-2026/

https://www.ssls.com/blog/how-to-set-up-automatic-ssl-certificate-renewal-with-acme-cpanel-apache-nginx-and-kubernetes/

We truly appreciate the years you’ve spent with us and the feedback you’ve provided.

Rated 1 out of 5 stars

no support for ssl registration

no support for ssl registration, no proper guide available.

August 9, 2026
SSLs.com logo

Reply from SSLs.com

Hello,

Thank you for your feedback! We're sorry to hear that
the certificate validation process caused confusion and dissatisfaction.

We have checked your case, and since we can't disclose information publicly, we sent an email to the address associated with your SSLs.com account, where you can find detailed explanations and instructions for the required actions.

Please remember that our Support Team is always glad to help you with any additional questions you have.

You are welcome to contact us back via the Live Chat (blue bubble at the bottom right corner on https://www.ssls.com/) or reply to the email we sent.

We are looking forward to hearing from you soon.

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