SSLs.com Reviews 1,055

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive and affordable pricing of the certificates, often noting that they couldn't find lower prices elsewhere. Many people found the user experience to be easy and straightforward, with a quick process for obtaining certificates. The customer service and support team are frequently highlighted as excellent, providing helpful and prompt assistance, even guiding users through complex installations. However, some customers encountered issues with the website's functionality, particularly during the domain validation process or when trying to upload documents. A few reviewers also mentioned difficulties with the support system, such as inconsistent DNS entry checks or a lack of clarity regarding required information.

What people talk about most

Price

Customers express great satisfaction with the pricing, consistently highlighting the affordability and value.... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers highlight the ease of use,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising its efficiency, helpfulness, and... See more

Website

People report ambiguous experiences with the website. Some customers found the process of deploying SSL... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the cheap prices,... See more

Based on these reviews

Rated 5 out of 5 stars

There is a workflow to follow. Setting up of SSL is straight forwardly explained step by step. That was a wonderful guide for me like a newbie in this computer configuration. Not only that, servic... See more

Rated 5 out of 5 stars

Loved that there were step by step guides to help install the certificate. This was huge as I don't install certificate often. Minor critique: It seemed strange to have to use a 3rd party converter t... See more

Rated 5 out of 5 stars

Excellent support. I had no idea how to install it, but I've only been with them a short time and they've already installed my SSL certificate. Their service is very attentive; you'll definitely find... See more

Rated 5 out of 5 stars

Wish I would have found this place earlier. I was buying Godaddy ssls at a whopping $199!! But then on my last renewal godaddy was having problems and i couldnt get a new ssl installed. They made some... See more


Company details

  1. #7 of 10 best companies in Computer Security Service
  2. #20 of 21 best companies in Internet Shop

About SSLs.com

Written by the company

SSLs.com is committed to making the Internet a safer place, one affordable SSL certificate at a time. We believe that SSL is for everyone, whatever their technical knowledge, website size, or budget. SSLs.com first launched in 2009, and since then, we have issued more than 1.5 million certificates, helping over 260k customers secure their sites. We’re partnered with Sectigo (formerly Comodo CA), the world’s leading issuer of SSL certificates, so you can be sure that each SSL issued offers powerful encryption. Join us in our adventure to achieve a safe and open Internet by securing your site today.

Why SSLs.com?

Offering some of the lowest SSL prices around, our effortless activation and installation process makes website encryption easier than ever. With SSLs.com you can get your SSL certificate up and running in under a minute. You can even try before you buy for thirty days, no credit card required. And if anything goes wrong along the way, you’ll get fast and professional support 24/7/365.

Our products

SSLs.com offers a range of SSL types, from single-domain to multi-domain certificates, with a variety of validation levels. So, no matter your website type, you'll find the perfect SSL for your security needs.

SSL types:


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

One of the best SSL setting services.

There is a workflow to follow. Setting up of SSL is straight forwardly explained step by step. That was a wonderful guide for me like a newbie in this computer configuration. Not only that, service contact is very low price of charge. All together I just feel so comfortable with this ssls.com service.

January 31, 2026
Rated 5 out of 5 stars

This is a no brainer

This is a no brainer. SSLs.com is the best at providing certificates and the prices can't be beat! Also the support is awesome! If you got your certificate else where you will be waisting your money!

December 8, 2025
Rated 5 out of 5 stars

I had a positive experience wirth Christisara J.

I had a positive experience with SSLs.com.

The SSL installation process can be complex, especially when dealing with CSR, private keys, and reissues. Although I initially faced some technical challenges, the support team was patient and helpful.

After confirming domain validation and providing a new CSR generated on my server, the support team manually reissued the certificate and guided the process until everything was resolved successfully.

In the end, the SSL was issued correctly and installed without issues. I appreciate the support assistance and the fact that the problem was properly handled.

Thank you.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Low price quick and easy process

First of all the prices are great. I didn't find such low prices anywhere else. I did my small market research, didn't waste hours, but did compare to others.
Their website is easy to use, tough to be honest, there was one stage which could be improved.
There are a few ways to prove ownership of the domain. They suggest using email, but in my case, the domain is used solely for a small business of my friends. They don't use their own email server and didn't bother to create domain based email accounts using a third party such as Google or others, so I had to use another method. The instructions where a little bit challenging and I consider myself a technical person. So why do I still give them 5 stars? Because the process is still quite easy and quick. It took me about an hour, since I had to find out how to access the hosting server and put a file there (that was the method I chose), but all in all, the process was quick and easy. Within an hour or so, my friends had a valid SSL certificate to their website.
I highly recommend SSLs.com and I will use them next time when I need to purchase another SSL certificate (assuming that they will keep their insanely low prices).

January 4, 2026
Rated 1 out of 5 stars

When not to ask for customer feedback…

Would it hurt you to pay some web developers to actually spend some time on your UI and fix your backend so that you don't hit the upload button without a document selected, and it actually goes through the process of trying to upload a document?

And just to top it off, you're getting one star because you're asking me how many stars you should get when you still have a case open and have an issued my certificate.

So until I get my certificate, why the hell would I give you anything but a single star?

January 11, 2026
SSLs.com logo

Reply from SSLs.com

Hello,

Thank you for sharing your honest thoughts on the situation and improvement suggestions.
We are sorry that your expectations were not met and you faced such discomfort.

We have sent you an email to your email address associated with SSLs.com to discuss the situation further.

We are looking forward to your reply!

Rated 1 out of 5 stars

Was not provided private key

Was not provided private key

January 6, 2026
SSLs.com logo

Reply from SSLs.com

Greetings!

We would like to thank you for your feedback and apologize for any inconvenience or dissatisfaction you may have experienced.

According to our check, the CSR code for this certificate might be created during the certificate activation on our website. In this case, the Private key has been generated along with it and saved on your computer, to your default folder for downloaded files.

Please check such a folder on your computer, the file can be named
yourdomain-com_key.zip. It contains the code with these tags:
----BEGIN RSA PRIVATE KEY----- and -----END RSA PRIVATE KEY-----.

Feel free to refer to this guide: https://www.ssls.com/knowledgebase/how-can-i-find-the-private-key-for-my-ssl-certificate/#in-browser

In case the Private Key is lost or deleted, you need to create another CSR and Private key pair and reissue your SSL certificate.

The detailed guide on how to reissue the SSL certificate is here: https://www.ssls.com/knowledgebase/how-can-i-get-my-certificate-reissued/

You are also welcome to contact us via the Live Chat (blue bubble at the bottom right corner on https://www.ssls.com/) if you have any additional questions that you would like to resolve in real-time.

We are looking forward to hearing from you soon.

Rated 2 out of 5 stars

Feel like this goes in circles

Feel like this goes in circles to get approval, submit information, wait several days and the process starts all over again.

December 11, 2025
SSLs.com logo

Reply from SSLs.com

Hello,

We would like to thank you for your feedback and apologize for any inconvenience or dissatisfaction you may have experienced.

We always strive to provide the best possible experience at SSLs.com and would like to apologize for the difficulties you faced.

We have checked your case and since we can't disclose information publicly, we sent a ticket to your login email with a detailed explanation and the next steps.

Please rest assured that our Support Team is always happy to help you step-by-step. We are here for you 24/7.

You are welcome to contact us via the Live Chat (blue bubble at the bottom right corner on https://www.ssls.com/) if you have any additional questions that you would like to resolve in real-time.

We are looking forward to hearing from you soon.

Rated 1 out of 5 stars

My order went to sectigo and I don't…

My order went to sectigo and I don't have my cert, it's been days. I didn't know it was going to take days. I have no clear way to contact sectigo. This is horrible. Is this company a scam?

December 7, 2025
SSLs.com logo

Reply from SSLs.com

Greetings!

We're sorry to hear that you have an unpleasant experience with us. We appreciate your feedback!

Our Support Team has emailed you with the information related to the case and further steps.

Moreover, we see that you purchased an OV (Organization validation) certificate that requires deeper verification. As a result, the validation and issuance period may be longer compared to a DV (Domain Validation) certificate, for instance. You may review the differences between certificate types here: https://www.ssls.com/knowledgebase/what-is-the-difference-between-domain-validation-business-validation-and-extended-validation/

If you have any questions, please feel free to contact us back via this email or initiate a Live Chat (blue bubble at the down-right corner on our website https://www.ssls.com/).

We would like to assure you that our customer service team is available 24/7/365 and will be happy to assist you, so please feel free to contact us back at any time.

We are looking forward to hearing from you.

Rated 1 out of 5 stars

No SSL certificate has been issued even…

No SSL certificate has been issued even with documentation provided for business SSL.

Looking for a refund.

December 2, 2025
SSLs.com logo

Reply from SSLs.com

Dear Ken,

Thank you for your feedback!

We’re genuinely sorry that you had to experience this situation, and we completely understand how upsetting it must be for you.

Rest assured that we truly care, and we will do everything we can to make things right and ease the frustration this may have caused.

We’ve already found the request you submitted and have responded to it. Please get in touch with us via Live Chat (blue bubble at the bottom right corner on https://www.ssls.com/) or continue the communication by email to clarify the details so we can assist you as quickly as possible.

We are looking forward to hearing from you.

Rated 1 out of 5 stars

We still do not have our Certificate…

We still do not have our Certificate and it's in pending status. We've tried to do the auto call back and scheduled a call back to validate the phone number, but no one calls us.

December 2, 2025
SSLs.com logo

Reply from SSLs.com

Hello,

Thank you for your feedback! We're sorry to hear that the process of certificate validation caused confusion and dissatisfaction.

We have checked your case, and since we can't disclose information publicly, we sent an email to the address associated with your SSLs.com account where you can find a detailed explanation and the next steps.

Please remember that our Support Team is always glad to help you with any additional questions you have.

You are welcome to contact us back via the Live Chat (blue bubble at the bottom right corner on https://www.ssls.com/) or reply to the email we sent.

We are looking forward to hearing from you soon.

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