Now a days its really hard to trust a shop and to purchase online or whether the website or store is legit, but when suddenly found this status group I couldn't believe my order arrived so fast and Th... See more
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See what reviewers are saying
I needed to schedule a delivery a week after my purchase and the store was so very helpful. They stored the watch and made sure it was posted to arrive exactly when I wanted it. Exceedingly helpful an... See more
Ordered a Orient chronograph solar watch on Thursday evening. After placing the order I realised I had forgotten to order the link removal kit. I email Status Friday morning, thinking I had left it to... See more
Update Jordan has very patiently taken ownership of the matter and provided detailed explanation of what went wrong and also offered a new strap free of charge to resolve the issues with the St... See more
Company replied
Company details
Written by the company
Designer watches, sunglasses, and jewellery store featuring world renowned brands. Discover our bespoke service and create your dream jewellery from our lab-grown diamonds and precious metals. Find brands such as Ray-Ban, Oakley, Bulova, Orient, Swarovski, Disney, and many more! Physical store location in Horsham, West Sussex. Jewellery workshop in Hatton Gardens, London.
Contact info
Status Group, 4 Park Place, RH12 1DG, Horsham, United Kingdom
- 01403900742
- info@statusgroup.com
- www.statusgroup.com
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hidden Gem in Horsham
I had excellent customer service from the young man who assisted me when I bought some amazing Swarovski sunglasses. Definitely deserving a 5 star review.
I will be returning to this gem of a shop in Horsham very soon.
Thank you.
June 28, 2025
Amazing price for a luxury watch that…
Amazing price for a luxury watch that is going to serve and the best gift for my brother! Will definitely purchase from here again!
July 8, 2025
Unprompted review
TAG Heuer Formula 1 Chronograph
Great product, excellent service, a small delay in delivery which was communicated brilliantly.
June 26, 2025
Unprompted review
Really happy with my watch
Really happy with my watch, packaged really well and arrived promptly. Great customer service, would buy again!
February 20, 2025
Unprompted review
Great delivery service and the watch is…
Great delivery service and the watch is exactly what I wanted thanks!
June 2, 2025
Great service
Great service, really pleased with my watch .great customer service , great value and postage and packaging was excellent received well with in the time expected. I would happily buy another watch as I trust this company
June 11, 2025
Unprompted review
Reliable and quick delivery
Reliable and quick delivery, lovely watch ordered would highly recommend
June 2, 2025
Great quality and reasonably priced
Very pleased with quality of watch and prompt delivery times. Excellent company and will look to purchase here again. Order #20756
May 29, 2025
Unprompted review
Avoid ordered a tag watch and sent of…
Avoid ordered a tag watch and sent of to official tag to check its legit and came back that it is counterfeit
May 12, 2025
Unprompted review
Reply from Status Group
Dear Zoe,
We can't identify an order from the details provided, can you please drop us an email at Info@ukstatusgroup.com so we can assist with this?
Like most of our sale items, our TAG watches are sourced via authorised retailer liquidations and clearance offers throughout Europe only. All watches have unique registered serial numbers that can be verified on the TAG website. Furthermore, we don't carry out repairs in-house on TAG watches, instead we send directly to TAG Heuer for repair and we cover the cost.
We are an authorised retailer for the majority of our brands and also have a physical store in West Sussex, on top of offering numerous safe payment methods to encourage trust and secure money back guarantees.
Look forward to hearing from you, thanks!
Customer Support
Info@ukstatusgroup.com
The team at watchstatus carried out a…
The team at watchstatus carried out a repair to a ring (loose stone)at a very reasonable price. The ring was back with me in no time and had been cleaned too.
Thank you for such a speedy service. I know where to go for any future watch/jewellery repairs.
May 13, 2025
Unprompted review
Watch (gorgeous and a bargain price)…
Watch (gorgeous and a bargain price) arrived and the battery was dead. However, excellent customer services moved this from a 4 star review, back up to 5 stars. Thank you.
April 29, 2025
got the wrong at first but i received…
got the wrong at first but i received the correct one the next day and sent incorrect one back. great service
May 1, 2025
Amazing watch great quality ordering…
Amazing watch great quality ordering and delivery super quick and easy 5 star
April 30, 2025
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