With using a years Staysure World Travel it opened up a bigger choice of where I could visit and in doing so I have seen more of the world in that year. Because of age it was a bit costly but it di... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Staysure Travel Insurance
Written by the company
Staysure Travel Insurance - Dream Big
Written by the company
- UK's most trusted travel insurer
- Based on most 5 star Trustpilot reviews of any travel insurance provider.
- Pre-existing medical condition cover
- We cover most pre-existing conditions including diabetes, high blood pressure and arthritis.
- Flexible cover options to cover you
- Choose from Single Trip and Annual Multi-Trip cover, and tailor your policy to suit your holiday plans.
- 24 hour medical emergency helpline
- Have help at hand at any time of the day, anywhere in the world.
- Medical emergency cover
- Be covered for medical emergencies and repatriation.
- Refer a friend
- Get a £10 Love2Shop gift card for every friend you refer (as long as they don't cancel within 60 days), and we’ll give them up to 20% off their first policy. Their discount doesn't apply to the extra cost of covering medical conditions or optional add-ons. What’s not to love?
Contact info
Britannia House 3-5 Rushmills, NN4 7YB, Northampton, United Kingdom
- 0333 049 7179
- info@staysure.co.uk
- www.staysure.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clarity of information
I am an elderly person and not very confident on the phone. The Adviser Ada was patient, explained things clearly and adjusted to my pace during the conversation.
Trustworthy.
I've used staysure previously. So decided to keep staysure as my insurance. Some discount , and assurance. Perfect combination. Thank you.
The operator was very polite
The operator was very polite, explained thoroughly all about the insurance details. Asked if we had anything to ask. Nothing was rushed. Very professional
Timely reminder for renewal
Timely reminder for renewal. Clear documentation. Excellent website.
A quick log in online and all my…
A quick log in online and all my information was updated in minutes
Very efficient
Very efficient however sometimes difficult to hear the person on phone or understand at times.
Very pleasant and helpful agent
Very pleasant and helpful agent. Went through all our options and found a good deal for us.
Claims handling
The most important factor with an insurer is their claims handling. Thankfully, my recent trip was claim free and so I cannot comment on this aspect. However, purchasing the policy was a simple enough process with a medical questionaire that was easy to complete. I am a repeat purchaser of a Staysure policy which I believe sums it up.
Very helpful staff.
I got my renewal policy reduced without any problems…
I got my renewal policy reduced without any hassle after finding a similar policy with saga.I was happy to renew with you as you were very fair in price matching within a few pounds of their quote.
Staysure keep me up to date
Staysure keep me up to date with regular emails about all the latest changes. They are helpful on odd occasion that I need to talk to them. No complaints.
Very easy to use
Talking to a person
Talking to a person! I am now certain that we are covered for everything.
Detailed and enlightening discussion…
Detailed and enlightening discussion with the agent plus the price arrived at.
It’s easy to renew on line.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
