Steer Automotive Group Reviews 

Car was repaired by them through insurer, great company and the work was to a high standard

Thank you so much for your kindness and professional business. Specially Mrs. Haydi. She was perfect. Kind regards

Verry happy with the repair, done a great job, thank you

Great service. Kept informed about the repair at all stages.

Picked up my car yesterday and it looks great. Unfortunately, communication was an issue. I had been given an expected date for completion, but received no phone call, message nor email to confirm, so I had to ring the bodyshop. I was told that the car was finished yhe day before, but needed to be tested and there was no indication of the time of day that would be done, so best to pick up the day after the expected date. On that day still no contact, so again rang myself. No answer, so left a voicemail. No call back after 2 hours so I went to the bodyshop anyway. 4 hours after my voicemail the car was indeed ready, but the guy there was wondering how I knew it was, as he could see that I had not been contacted. My insurance company suggested using Steer, due to good customer feedback, but this, for me, was spoilt by lack of communication.

Great service and my car has never looked better

The whole process of collecting and then returning my car was dealt with very efficiently and I was kept informed of progress regularly.
The repairs were done very well and completely satisfied with my car looking new again.
There was a slight delay in the repairs because of lack of mechanics but I was kept up to date about this.

Great communications from Steer as soon as they had contact from my insurer. The work was done really well and all within a week. I have no complaints, thanks Steer

Repair was good and delivered on time

After a nasty accident my car was repaired by this company. They kept me informed within four hours of the accident throughout the duration of the repair. Delivery of the repaired vehicle was efficient. Communication was fantastic with weekly updates of how the repair was going

Bury St Edmunds branch - Fab service, great repairs, good communication & very friendly & helpful staff 😊

Friendly helpful staff and a quick repair. Very happy 😁

Very efficient and helpful.
Kept up to date with repairs to my car.
Returned to me fully valeted.

broken promise after broken promise. AVOID THIS COMPANY

My wife's car needed repair after an accident in November 2025. Her insurer arranged the repair to be carried out by Steer Slough.
Most of the work was carried out to expected standards. However, one of the parts that needed to be replaced was missed. I was told that I could keep the car while they order the part and it arrives. Once they receive the part, they would contact me to bring the car in for that part to be replaced.
But they never contacted me about the status or any other updates. It has been 5 months since the car was repaired, but that one part has still not been replaced.
I contacted them once and they said that the part is arriveing from China and it can take a couple of weeks/months.
It is only due to this experience that I am giving them only 2 stars.

I had my little Dacia spring repaired at Woodford London and they went all out and cleaned her. Excellent repair job and fixed my temporary gorilla tape job

Everything worked as it should, friendly, efficient & professional staff & car quickly repaired and it looks fine.

Efficient and professional service received from Matt Charles at Steer in Romford. He did an amazing job on my vehicle. Excellent outfit. Recommended

Good service, wonderful courtesy call they didn’t put a foot wrong

Yes I like to thank you for repairing my car you have done a fantastic job on it there is one little job got to be done when the piece comes in to the workshop that's the toe itch cover I understand that you will get it touch with me when it comes in I just like to thank you all for looking after my car.