GM stepped in to help resolve a mix up with my service at another branch and completed the service/recall/valet in 2hours. Bent over backwards to save my day. Much appreciated
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Found my perfect car there, everybody was really helpfull, smooth and effortless purchase of my new car.
Wonderful customer service by Laura, so helpful and polite helping my daughter choose a car of her choice . Arranging several test drives on various cars to choose from. Very good special offers and c... See more
Company replied
Booked in for an airbag recall. When booking I was told up to 30 mins. On arrival was told 2-3 hours and they would text me when ready. Returned after 1 hour and was ready but no text received. Re... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
360/366 Burnt Oak Broadway, HA8 5AN, Edgware, United Kingdom
- 0208 731 1017
4.6
Excellent
317 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful great experience the…t
Very helpful great experience the gentleman that dealt with me was fantastic very knowledgeable would definitely highly recommend
March 3, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Marlon,
Thanks for taking the time to leave a review.
Kind Regards
Team Edgware
Stellantis &You
Sagal is a star of customer service
Sagal is a star when it comes to customer service and helped me a lot with my query efficiently. I would really like to thank for the service provided to me. I would highly recommend this dealership! Top notch customer service & car service. All issues resolved very quickly.
March 3, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
David,
Thank you for taking the time to leave such great feedback on our star team member Sagal.
Kind Regards
Team Edgware
Stellantis &You
Zak was amazing with the service he…
Zak was amazing with the service he provided from the time I entered for my service for the car to the time I left. Absolute pleasure and recommend this branch and seeing Zak he’s your man.
February 27, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Akmol,
Thanks for the great feedback on our team aftersales team members Zak.
Kind Regards
Team Edgware
Stellantis &You
Reply from Stellantis &You UK - Vauxhall Edgware
Ayyub,
Thank for taking the time to leave a review.
Kind Regards
Team Edgware
Stellantis &You
10/10 for mo zarin
10/10 for mo zarin, he's a true and dedicated member of your team
January 29, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Nigel,
Thanks for taking the time to leave a review.
Kind Regards
Team Edgware
Stellantis &You
Reply from Stellantis &You UK - Vauxhall Edgware
John,
Thanks for taking the time to leave a review.
Kind Regards
Team Edgware
Stellantis &You
Excellent customer service from start to finish
Excellent customer service from start to finish. Mo was an excellent assistant and helped us with all our queries and was always informative and caring with us. We had the best experience with Mo when choosing our vehicle and he was very understanding and patient with us.
February 25, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Salwa,
Thank you for the great feedback on our team member Mo.
Kind Regards
Team Edgware
Stellantis &You
Purchase of Corsa Electric
I purchased a new, all-electric car from Stellantis Edgware last week after having had a test drive with Sina. It was his knowledge and enthusiasm for the vehicle that gave me self-assurance during the test drive and really helped me make the decision to purchase afterwards. His patience and understanding afterwards when he ran through all the vehicle controls and features meant that I was fully confident to drive it away when I came back to collect it.
February 14, 2025
Reply from Stellantis &You UK - Vauxhall Edgware
Hayden,
Thanks for taking the time to leave a review on our team member Sina.
Kind regards
Team Edgware
Stellantis &You
Do not visit
Do not put your van in here waited nearly a month for an appointment as warning lights on van then tried to charge me £840 For a service I didn’t need and to replace the battery that the warranty run out in January when I tried to book them wanted to keep my van for another day as battery didn’t show up
February 19, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Dear Customer,
Thank you for your feedback, your original quote was for a full service, diagnosis and a new battery however due to incorrect battery arriving from our supplier the battery was not fitted on the day. So the charge of £840 was never present to you. As there seems to be some confusion with your self with regard to your invoice please feel free to reach out to our aftersales team as they will be more than happy to help clear up your confusion.
Kind Regards
Team Edgware
Stellantis &You
Mr Patel was very helpful he make sure…
Mr Patel was very helpful he make sure a get what I was looking for with Peugeot car that I want
February 15, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Tamicia,
Thanks for taking the time to leave feedback about our team member Raj.
Kind Regards
Team Edgware
Stellantis &You
Great customer service
Great customer service Mo was always very helpful and got back to me promptly if I had any questions
Very positive process from ordering the car to picking it up
Mo was very knowledgeable and made sure we were kept up to date
Wouldn’t hesitate to go back to Stellantis Edgware again
January 30, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Morag,
Thanks for the great review on the time you spent with our team member Mo.
Kind Regards
Team Edgware
Stellantis &You
Excellent service
Mr Patel was a very professional and friendly adviser. He took upon himself to support us with the transition. We had a little bit of an issue with Motability and he sort it out on the best way possible.
January 19, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Esperanza,
Thanks for the great feedback on our team member Raj.
Kind Regards
Team Edgware
Stellantis &You
Great customer service couldn’t of been…
Great customer service couldn’t of been more helpful , quick and easy managed to purchase a car and exchange my own car with no problems
January 18, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Oliver,
Thanks for taking the time to leave a review on our sales team.
Kind Regards
Team Edgware
Stellantis &You
Very helpful and great customer service
January 8, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Ahmed,
Thank you taking the time to leave a review on your experience.
Kind Regards
Team Edgware
Stellantis &You
Wonderful service very helpful staff…
Wonderful service very helpful staff and kindly too appreciated
December 10, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Hi Kiran
Thank you for taking time to leave a positive review
Kind Regards
Team Edgware
Ali Salim
Exceptional customer service provided by Mo Zarrin. He was very helpful from placing the order to delivery, and informed me with status updates on a regular basis, he is friendly, knowledgeable and I am very happy with the new car in quality and performance.
I will definitely recommend them to my friends and family. Thank you..
Ali Salim
December 7, 2024
Reply from Stellantis &You UK - Vauxhall Edgware
Hi Ali, thank you for taking your time to leave such a great feedback, we will pass on your positive feedback to Mo.
Kind Regards
Team Edgware
Great choice.
Very friendly, polite and helpful customer service throughout.
Questions which arised, answered and were explained well.
Advice was given and best options and solutions carefully examined with Mr Mo Zarin. He demonstrated great commitment and communicating from the first day to handover day which made the process swift.
He also was able to source a like for like vehicle before the manufacturing date which made a lot of difference to the anticipated longer time.
Highly Recommend the Edware branch as they are a great team.
November 26, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Hi Kiarash, we're so glad that we were able to go above and beyond your expectations! We will pass on your positive feedback to Mo.
Kind Regards
Team Edgware
Always keep me informed every step of…
Always keep me informed every step of the way when they have my vehicle. Professional and warm customer service. 11/10
November 26, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Kandy
Thanks for taking the time to leave a review about our aftersales team here at Edgware.
Kind Regards
Team Edgware
Stellantis &You
Very helpful …
Mo was really helpful when I went in for a test drive last week so I will be going back this week to order my new car!
My only small criticism would be that I wouldn't class driving around the block as a test drive. I went to volvo straight after and they just gave me the keys and off I went for as long as I wanted. Having said that, the fact I'm going back to Mo to order my new car says all you need to know.
December 5, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Mo,
Thank you for taking the time to leave a review on you experience
Kind Regards
Team Edgware
Stellantis &You
Fantastic experience with Mo
I had a really good experience with Mo Zarrin. He was very helpful, friendly and answered all my questions and concerns. I would definitely recommend a family friend to see him if looking to buy a car
November 22, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Edgware
Nawal,
Thank you for taking the time to leave such great feedback on our team member Mo
Kind Regards
Team Edgware
Stellantis &You
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.