thought i purchased the windows version of Stellar Photo recovery - Order came through in minutes but for mac which was no use as i wanted and needed windows version. - contacted support by chat and s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had something of a disaster and deleted old camcorder files. The software downloaded easily, but I ran into problems with the recovery section - lack of space. Contacted Kush via the webchat, and he w... See more
Neha- did a wonderful job. My issues was not resolved, however, it was not her fault. I had an issue on my side where the file may be currupt. She went above and beyond to help me and to ensure my sat... See more
My agent, Rohit Sharma, was very responsive as I waited very little inbetween his messages. He was very clear about the guidance provided, got straight to the heart of the issue and was patient while... See more
Company details
Written by the company
Stellar Data Recovery offers best in class data recovery software and services to customers at USA, Europe and Asia Pacific.
Contact info
10301 Northwest Freeway Suite 314, 77092-8227, Houston, United States
- +1-877-778-6087
- support@stellarinfo.com
- www.stellarinfo.com
4.8
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Devashish
Devashish - Quick and responsive. Managed to resolve the issue quickly. Great help.
April 15, 2026
Unprompted review
Feedback for Nikhil
I am writing to provide feedback on my recent interaction with Nikhil. Throughout our engagement, Nikhil demonstrated exceptional efficiency in addressing all of my queries. He provided comprehensive and detailed responses that fully met my needs and expectations. His thoroughness in explaining concepts and his ability to anticipate follow-up questions made the interaction particularly valuable. I am very satisfied with the level of detail and clarity he brought to each response, which enabled me to move forward with confidence. Nikhil's professionalism and commitment to ensuring I had all the information I needed was evident throughout our conversation.
April 15, 2026
Unprompted review
A great attention for Rohit
April 14, 2026
Unprompted review
Devashish Sharma helped me quickly…
Devashish Sharma helped me quickly resolve my issue.
April 8, 2026
Unprompted review
Great support and fast as per…
Great support and fast as per requested.
April 13, 2026
Unprompted review
really good support from Devashish
really good support from Devashish , was quick and responsive , Software did a great job
April 13, 2026
Unprompted review
My contact person was very helpful and…
My contact person was very helpful and answered my questions efficiently.
April 9, 2026
Unprompted review
Had a license issue and Vishal from…
Had a license issue and Vishal from Support resolved it right away, very pleased
April 9, 2026
Unprompted review
Shivanshu was extremely helpful in resolving my software issues…
Shivanshu was extremely helpful in resolving my issue as have the other individuals that supported me in this process. Your support team is very helpful and always prepared to support my needs. A very excellent team
April 9, 2026
Unprompted review
Refund of data recovery charges
very helpful and achieved the best results
April 8, 2026
Unprompted review
The contact did a perfect job quickly!
April 7, 2026
Unprompted review
I had a wonderful experience with the…
I had a wonderful experience with the support team troubleshooting an issue with the software. Nikhil was very knowledgeable and provided outstanding assistance
March 25, 2026
Unprompted review
Vishal provided immediate solution and…
Vishal provided immediate solution and recovered the data. Good job.
April 2, 2026
Unprompted review
Great customer support
My experience with your customer support exceeds any expectations. Rohit Sharma was able to help me with an offline license activation in just a few minutes.
April 2, 2026
Unprompted review
The Consultant was very clear and kind…
The Consultant was very clear and kind answering my questions.
Really Thanks!
April 2, 2026
Unprompted review
Again... thank you!
Again, thank you for you very quick help! I'm back in business now. Thanks to Swatantra,
April 1, 2026
Unprompted review
Devashish Helped Us Fix this!
Devashish was very patient and responsive in walking through the troubleshooting and restoring the functionality of the software.
March 31, 2026
Unprompted review
great customer service
March 31, 2026
Unprompted review
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