Great customer service, the staff were helpful and friendly, as if they were genuinely enjoying their job. Cabin rooms to a good standard as were the toilets/bathrooms. Great bar & restaurant where p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Smooth booking in process for foot passengers. Very good car parking rates at Cairnryan port. On board facilities were adequate - found the restaurant fairly expensive, but was expecting this to be... See more
Company replied
Very easy check-in and boarding process. The overnight ferry works perfectly for my needs. Passport queue check at Dutch side is very frustrating. It was almost 2 hours until I drove away. At Chann... See more
Company replied
On time, friendly helpful staff. Cabins a much better temperature this time. Often too hot making it hard to sleep. My family and I use the Belfast Liverpool crossing about three or four times a year... See more
Company replied
Company details
About Stena Line UK
Written by the company
At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.
Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.
Ferries to Scotland
- Belfast – Cairnryan
Ferries to England
- Belfast – Liverpool
- Hook of Holland – Harwich
Ferries to Wales
- Dublin – Holyhead
- Rosslare – Fishguard
Ferries to Ireland
- Holyhead – Dublin
- Fishguard – Rosslare
- Liverpool – Belfast
- Cairnryan – Belfast
Ferries to the Netherlands
- Harwich – Hook of Holland
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.
Good to know
We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!
How to book ferry travel
Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.
Contact info
United Kingdom
- www.stenaline.co.uk
4.3
Excellent
4K reviews
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Satifaction
The friendliness, corteous and professional approach of Stena Line staff from start to finish of all my journeys. Satisfaction gauranteed!
July 4, 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a 5 star review. We're delighted to hear that our crew's friendly and professional service made your journeys so enjoyable. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
A very positive experience throughout
Easy to book, trouble free boarding, great people, comfortable crossing and convenient access to the motorway system in Belfast
July 25, 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear your journey was easy, comfortable, and trouble-free, and that our crew made a positive impression. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Smooth booking in process for foot…
Smooth booking in process for foot passengers. Very good car parking rates at Cairnryan port.
On board facilities were adequate - found the restaurant fairly expensive, but was expecting this to be the case.
Seating is comfortable, but on some trips as a solo passenger struggled to find seating for one, but this is more of a personal preference rather than a failing on Stena line. Overall found Stena line to be well organised and straight forward.
July 26, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're pleased to hear that you found the booking process straightforward and our service well organised. It's also great to know you appreciated the parking facilities and comfortable seating on board.
We appreciate your feedback and hope to welcome you onboard again.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you had a great experience and look forward to welcoming you back onboard again soon.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for sharing your review. We're pleased to hear you enjoyed the service and found your cabin clean. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Speedy and efficient loading
Speedy and efficient loading. Comfortable seating and a good duty free shop
July 26, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're pleased to hear you enjoyed the comfortable seating, Duty Free shop, and efficient boarding. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Friendly staff but toiletts were all…
Friendly staff but toiletts were all not working after 1 hour on a 6 hour crossong
July 23, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're pleased to hear that you found our staff friendly.
We're sorry, however, to learn that the toilet facilities were unavailable for much of your crossing and understand how frustrating and inconvenient this would have been.
We appreciate you bringing this to our attention. If you wish to discuss this further please contact our customer services team via the contact form on our website at stenalinetravel.com/contactform
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Every about the crossing was first…
Every about the crossing was first class, staff were very helpful
July 25, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that you had a first-class crossing and that our staff were helpful throughout your journey. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Weather was beautiful and really…
Weather was beautiful and really enjoyed the sailing. Staff were helpful and friendly
July 23, 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear that you enjoyed the sailing and found our staff friendly and helpful. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Great sailing ontime
July 22, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that you had a great sailing and that everything ran on time. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that everything went well and that you found the service efficient. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Clean, comfortable and efficient
Clean, comfortable and friendly crew. Ship was on time and crossing the as smooth
July 25, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that you found the ship clean and comfortable, our crew friendly, and that you enjoyed a smooth, punctual crossing. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Very well put together
Very well put together, very well organised embarking and disembarking could do with air conditioning in the cabins
July 25, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're pleased to hear that you found the journey well organised and that embarking and disembarking went smoothly.
We also appreciate your feedback regarding air conditioning in the cabins.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Day trip!
We did the princess and pirates day out. I was very skeptical as my son has autism, ADHD and cyclical vomiting and he doesn’t like leaving the house. I took him and his siblings and he absolutely loved it!! Credit to everyone on board who made our trip so much easier. I am honestly thinking about booking it again!
July 22, 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're delighted to hear that your son and the rest of the family enjoyed the Princess and Pirates day out, and that our team helped make the experience a positive one. It's fantastic to know that you're already considering booking again. We look forward to welcoming you all back onboard soon.
Regards
Dave
Stena Line
Well organised very professional…
Well organised very professional excellence staff comfortable on time easy to board
July 24, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that you found your journey well organised and comfortable, and that our staff provided excellent service throughout. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
comfy seats & smooth crossing
July 23, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're delighted to hear that you enjoyed the comfortable seating and a smooth crossing. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear that you enjoyed the Duty Free shopping and received friendly service at Fishguard. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
parking at stenaline cost £80 for 8…
parking at stenaline cost £80 for 8 days absolutely terrible .....
July 23, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're sorry to hear that you were disappointed with the cost of the parking during your trip.
We understand that travel costs are an important consideration, and we appreciate you taking the time to share your comments. Your feedback will be passed on to our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
All on time
We set off ahead of time and arrived as scheduled. Quick coffee service at the Barista in the morning.
Room was comfortable.
July 24, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're pleased to hear that your sailing was punctual, that you enjoyed the quick service from our Barista team, and that you found your room comfortable. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
I travel on belfast to liverpool a…
I travel on belfast to liverpool a couple of times a year. The cabins are always clean and the reat of the ship is clean. Staff are always helpful and friendly. My only issue is the poor wifi.
July 24, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're pleased to hear that you find our cabins clean and our staff friendly and helpful.
We're sorry that the Wi-Fi did not meet your expectations, and we'll share your feedback with our team.
We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
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