Great customer service, the staff were helpful and friendly, as if they were genuinely enjoying their job. Cabin rooms to a good standard as were the toilets/bathrooms. Great bar & restaurant where p... See more
Company replied
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Review summary
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Reviews shaping this summary
Smooth booking in process for foot passengers. Very good car parking rates at Cairnryan port. On board facilities were adequate - found the restaurant fairly expensive, but was expecting this to be... See more
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Very easy check-in and boarding process. The overnight ferry works perfectly for my needs. Passport queue check at Dutch side is very frustrating. It was almost 2 hours until I drove away. At Chann... See more
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On time, friendly helpful staff. Cabins a much better temperature this time. Often too hot making it hard to sleep. My family and I use the Belfast Liverpool crossing about three or four times a year... See more
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Company details
About Stena Line UK
Written by the company
At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.
Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.
Ferries to Scotland
- Belfast – Cairnryan
Ferries to England
- Belfast – Liverpool
- Hook of Holland – Harwich
Ferries to Wales
- Dublin – Holyhead
- Rosslare – Fishguard
Ferries to Ireland
- Holyhead – Dublin
- Fishguard – Rosslare
- Liverpool – Belfast
- Cairnryan – Belfast
Ferries to the Netherlands
- Harwich – Hook of Holland
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.
Good to know
We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!
How to book ferry travel
Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.
Contact info
United Kingdom
- www.stenaline.co.uk
4.3
Excellent
4K reviews
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Was happy at check in at Dublin but at…
Was happy at check in at Dublin but at Holyhead was not so good had to wait then lady gave me the wrong pass as I had paid for premier so had to tell her
July 24, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your review.
We're pleased to hear that your check-in experience in Dublin was positive.
We're sorry, however, that the check-in process at Holyhead did not meet your expectations and that you were initially issued the wrong boarding pass despite having booked Premium.
We appreciate you bringing this to our attention, and we'll share your comments with the port team to help improve our service.
We hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Fantastic service in Stena Plus Lounge
Service and attention from both Alice and Imogen in the Stena Plus Lounge on the Belfast to Birkenhead daytime sailing on 17th July 2026 was first class.
July 17, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that Alice and Imogen provided first-class service in the Stena Plus Lounge on your Belfast–Birkenhead sailing. We'll be sure to share your kind comments with them, as recognition like this means a great deal to our crew.
We look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Check-in
Check-in, boarding, attentive staff on board and smooth crossing, as well as exiting of ship
July 18, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you enjoyed a smooth crossing and found our check-in, boarding, and disembarkation processes efficient.
It's also great to know that our onboard team provided attentive service throughout your journey.
We appreciate your comments and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Staff are friendly and helpful
Staff are friendly and helpful. It was quiet on board. I changed my booking easily.
July 20, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5-star review.
I'm delighted to hear that you found our staff friendly and helpful, enjoyed the peaceful atmosphere onboard, and were able to amend your booking with ease. It's wonderful to know that these aspects helped make your journey enjoyable.
We appreciate your kind comments and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
The whole sailing experience was stress…
The whole sailing experience was stress free from booking to sailing. The ferries ran to schedule and the Stenaplus lounge staff were cheerful and polite as usual.
July 23, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5-star review.
I'm delighted to hear that your journey was stress-free from booking through to sailing. It's great to know that everything ran to schedule and that you found the Stena Plus Lounge staff cheerful, polite and welcoming, as always.
We really appreciate you taking the time to share your experience and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5-star review.
I'm delighted to hear that you received very good service from Stena Line. We greatly appreciate your kind comments and are pleased that you had a positive experience with us.
Thank you for choosing Stena Line, and we look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Good facilities for able people
July 22, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. I'm pleased to hear you found the facilities suitable for able-bodied passengers.
We appreciate your comments and will consider them as we continue to review and improve the experience for all of our customers.
Regards
Hayley
Stena Line
Enjoyed the trip but not happy with the…
Enjoyed the trip but not happy with the WiFi and then being charged for it.
The prices of food and sundries are completely off the scale!
£2:20 for a Kit Kat bar!
Absolute madness
July 19, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. I'm pleased to hear you enjoyed your trip overall.
I'm sorry to learn that you were disappointed with the onboard WiFi and the associated charge. I also appreciate your concerns regarding the cost of food and retail items onboard. We understand that value for money is important, and your comments will be shared with the relevant teams for review.
Thank you for taking the time to share your experience.
Regards
Hayley
Stena Line
Frequent sailors
We always use Stena Line for our holiday trips, it is easy booking online, the check in is simple and the ferries are comfortable with excellent facilities on board. I enjoy a little bit shopping and it’s great value.
July 16, 2026
Reply from Stena Line UK
Good morning,
Thank you for your wonderful 5-star review.
I'm delighted to hear that you find our online booking process easy, check-in simple, and our ferries comfortable with excellent onboard facilities. It's also great to know you enjoy the onboard shopping and find it offers good value.
We truly appreciate your continued loyalty and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
Noisy
Was a good sailing
However late departure and the noise of the key pad code pad was a spoiler. Also so many unnecessary announcements meant you could enjoy a snooze before your long journey ahead
July 23, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. I'm pleased to hear you had a good sailing overall.
I'm sorry that the delayed departure, noise from the cabin keypad, and frequent onboard announcements detracted from your experience and made it difficult to rest before your onward journey. Your comments have been noted and will be shared with the relevant teams for consideration.
Thank you for taking the time to let us know about your experience.
Regards
Hayley
Stena Line
Seamless booking well ordered terminals…
Seamless booking well ordered terminals and loading- unloading clean well appointed ships friendly smart helpful crews- clean comfortable cabins- a treat to travel stena!
July 23, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5-star review.
I'm delighted to hear that you found the booking process seamless and enjoyed our well-organised terminals, efficient loading and unloading, clean and comfortable ships, and friendly, helpful crew. It's especially pleasing to know that your cabin was comfortable and that travelling with Stena felt like a treat.
We truly appreciate you taking the time to share your experience and hope to welcome you onboard again soon.
Regards
Hayley
Stena Line
Reply from Stena Line UK
Good afternoon,
Thank you for your review. We're delighted to hear you found check-in efficient and our team friendly and professional. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Absolutely amazing and stress free…
Absolutely amazing and stress free travel. I will definitely recommend Stena Line to all my friends and family.
July 23, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for sharing your 5 star review. We're delighted to hear you had a stress-free journey and for your recommendation. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good afternoon,
Thank you for leaving us a 5 star review. We're delighted to hear you enjoyed your cabin, the food onboard, and a stress-free journey. We look forward to welcoming you back soon.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good afternoon,
Thank you for sharing your review.
We're sorry to hear that your ferry was delayed and that your experience on Car Deck 2 did not meet expectations.
We hope to welcome you back onboard in the future for an improved experience.
Regards
Dave
Stena Line
Made mine and my kids journey enjoyable
July 20, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5 star review. We're delighted to hear we helped make the journey enjoyable for both you and your children. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Efficient
Fast, efficient, clean and even in the middle of the night i witnessed some very very very patient staff dealing with some grumpy (Karen's and Kevin's) lol
July 19, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for sharing your 5 star review. We're delighted to hear you found the service fast, efficient and clean, and that our staff made a positive impression. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Always a good choice
Not that long to wait to board, helpful staff onboard who helped tie my motorcycle down and remove the tie down straps for me, and friendly staff at the check ins.
July 22, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear our staff were friendly and helpful, and that they assisted with your motorcycle during the crossing. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Good experience
Ferry on time facilities before crossing good. Food on board was a good choice of options. Staff friendly. Can walk around and look out to sea on decks. Lots of seating areas. Embarking and disembarking smooth and quick. Good updates and reminders for ferry times ect.
July 22, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you enjoyed the onboard facilities, friendly service, and smooth boarding process. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Great service
Great service, crew are eager to help and very friendly,
Superb crossing, We will always travel with Stena line across the Irish sea.
July 22, 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a 5 star review. We're delighted to hear you enjoyed the crossing and found our crew friendly and helpful. We truly appreciate your loyalty and look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
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