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Stena Line Nederland Reviews 

1,158
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Our return trip on the Hook of Holland - Harwich route was perfect. We travelled as foot passengers and stayed in a comfort cabin and access to the Stena Lounge. Check in was fast, the ferry clean and... See more

Company replied

Rated 3 out of 5 stars

Staff were very friendly and willing to assist.Also more control and guidance at the stairs- lifts when arriving and disembarking. The only downside was last Saturday, I took the afternoon boat from.H... See more

Company replied

Rated 4 out of 5 stars

Ferry vertrekt op tijd. Aan en van boord gaan werkt soepel. Wachten bij de douane en paspoortcontroles duren soms wel wat te lang. Laat de passagiers nog weten dat ze in Engeland links moeten rijden e... See more

Company replied

Rated 5 out of 5 stars

We are very happy using Stena Line. It’s so easy from booking to starting our journey. The staff are very friendly and helpful once on board the ferry, nothing is too much trouble when you ask for... See more

Company replied

Company details

  1. Ferry Service
  2. Port Operating Company
  3. Terminal point

About Stena Line Nederland

Written by the company

Bij Stena Line maken we reizen over zee eenvoudig, comfortabel en ontspannen. Al meer dan 60 jaar verbinden we mensen, bestemmingen en ervaringen in heel Europa – veilig en met zorg voor het milieu.

Of je nu op vakantie gaat, familie bezoekt of op zakenreis bent, aan boord geniet je van comfort van begin tot eind. Ontspan in een gezellige hut, geniet van lekker eten, en laat je vermaken met onze faciliteiten aan boord. Reizigers met kinderen of huisdieren zijn ook van harte welkom – er zijn speciale ruimtes waar ze kunnen spelen en uitrusten.

    Veerdiensten vanuit Nederland
  • Hoek van Holland – Harwich

Goed om te weten

Reis je met de auto? Neem zoveel bagage mee als in de auto past – zonder extra kosten. Voetpassagiers kunnen meenemen wat ze kunnen dragen, tot 23 kg per stuk bagage.

Over Stena Line

Stena Line is een Zweeds familiebedrijf met 18 veerroutes in Noord-Europa. We behoren tot de grootste veerbootmaatschappijen ter wereld en bieden veilige, duurzame en comfortabele reizen over de Noordzee, de Oostzee en de Ierse Zee. Ons doel is om elke reis soepel, aangenaam en stressvrij te maken.

Boek je overtocht

Bezoek www.stenaline.nl om je reis te plannen, dienstregelingen te bekijken en onze actuele aanbiedingen te vinden. Gebruik de Low Fare Finder voor de beste prijs of kies voor Flexi of Premium voor extra comfort en flexibiliteit.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

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(1,158)

1,107 reviews in the last 12 months

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Rated 5 out of 5 stars

I was delighted with my day sailing on…

I was delighted with my day sailing on the 13th June. I chose a comfort class cabin and it just luxurious to be able to relax in my own cabin. The cabin is streets above the cabins on other ferries - no shower curtain here! It was all enclosed with good power and temperature. Food and drink on board was good value, especially when I compare it to DFDS where the prices are sky high and because you are a captive audience you have no choice but to pay it. The staff were all really friendly especially the Irish guy in the bar. I would happily sail with Stena again. And thank you for allowing motorhomes to park overnight at the port.

June 13, 2026
Unprompted review
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Reply from Stena Line Nederland

Wow! Thank you for sharing your experience with us, Gillian. You've made our day :)

Kimberly
Stena Line

Rated 5 out of 5 stars

perfect

friendly crew.

June 18, 2026
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Reply from Stena Line Nederland

Thank you! :)

Kimberly
Stena Line

Rated 4 out of 5 stars

Pick up with wheel chair by the lift is…

Pick up with wheel chair by the lift is always good.

June 13, 2026
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Reply from Stena Line Nederland

Thank you for sharing your experiences with us, Barrie!

We look forward to welcoming you back on board sometime :)

Kimberly
Stena Line

Rated 5 out of 5 stars

Great way to get from A to B

It works great. Comfortable, clean, gets me from A to B and is easy as a foot passenger. Timing of night ferry both ways makes the journey as efficient as possible as combined with sleep. The direct trains twice a day Harwich/Ipswich is excellent.
It is too tight to catch the 08:12 metro at Hoek van Holland Haven on the return, this metro timing could be better to avoid long wait - this is not in Stena Line's control I imagine.

June 17, 2026
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Reply from Stena Line Nederland

Thank you for the lovely review, Catherine.

We’re glad we got you from A to B comfortably, cleanly and with a good night’s sleep included—multitasking at its finest :)

We appreciate your note about the metro timing too.

Hope to welcome you back on board soon!

Kimberly
Stena Line

Rated 5 out of 5 stars

The Stena line from Kiel to Göteborg is…

The Stena line from Kiel to Göteborg is always a pleasant experience. The only thing which can be a little better is the off loading in Göteborg which takes a lot of time.

June 13, 2026
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Reply from Stena Line Nederland

Thank you for your feedback, we will take the remark about the disembarkation into consideration.

Rated 4 out of 5 stars

Overall a good trip

Overall a good trip, although it was very busy return journey and the bar staff kept forgetting to put the points on my Stena plus account

June 10, 2026
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Reply from Stena Line Nederland

We're happy to hear your overall experience was good. Your feedback regarding purchases on board with your MORE membership has been forwarded to the relevant team.

Kimberly
Stena Line

Rated 5 out of 5 stars

The ferry is fine

The ferry is fine. Good cabin with a good bed and shower. Also the restaurants are what you expect. So all in all a good ferry crossing.

June 8, 2026
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Reply from Stena Line Nederland

Thank you for the positive feedback.

Rated 5 out of 5 stars

Lovely and peaceful way to travel

The crossing was lovely and peaceful compared with flying. The cabin was clean and comfortable and everything went smoothly.

June 7, 2026
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Reply from Stena Line Nederland

Thank you for the positive feedback.

Rated 3 out of 5 stars

Earlier cancellation information pls!

Next time please inform me earlier about cancellations, not 2 days before departure! So I can manage a rebooking earlier and not during my holidays. This causes stress! It was not because of weather conditions.

June 6, 2026
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Reply from Stena Line Nederland

We are sorry to hear your reservation had to be rescheduled due to operational issues close to departure date. Thank you for your feedback.

Rated 3 out of 5 stars

Don't bother paying for the Stena lounge

Had booked a return ticket from/to Fishguard to Rosslare in the 2nd half of May 2026. Stena cancelled my outbound trip to Rosslare 'for operational reasons', so I had to book an alternative trip via Irish Ferries out of Pembroke. Had I known before, I would have booked the entire journey with Irish Ferries: cheaper, better lounge facilities and roomier, better food and moreover free WIFI in the lounge. It goes beyond my understanding why Stena must charge extra for a full WiFi connection in the lounge where passengers already pay for an upgraded experience. No Stena Line for me in the future.

May 28, 2026
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Reply from Stena Line Nederland

Thank you for your feedback, we are sorry to hear about your disappointing experience.

Rated 5 out of 5 stars

Pet cabin experience Hoek v Holland - Harwich

Gorgeous (pet) cabin, access to the boat was easy and swift, explanation of process was clear, I am extremely happy with the experience and I would use Stena again in a heartbeat.

Three minor points of feedback for improvement:
1. When making the announcements that pets need to stay in the cabin, please say “pets and their owners”, as saying pets only might leave room for interpretation;
2. There was some dust along the rubber sides of the wall and next to the bed (nothing major, just noticeable it could be cleaner)
3. The exercise deck for dogs is very small; not sure what can be done about it, but just thought to point it out.

Nevertheless, it was a great experience. Thank you!

May 30, 2026
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Reply from Stena Line Nederland

Thank you for your feedback, we will discuss the given remarks internally with the departments involved

Rated 5 out of 5 stars

Nice Ferry experience!

Fast loading, good cabin, nice food, good atmosphere on board, easy booking, easy access to the terminal. Friendly crew, easy to find ferry loading berth, clean ships.

May 25, 2026
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Reply from Stena Line Nederland

Thank you for the positive feedback!

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience
Good food and very smooth process
Very friendly and helpful crew. I would love to do it again for sure

May 25, 2026
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Reply from Stena Line Nederland

Happy to hear you had a fantastic experience, thank you for the feedback

Rated 4 out of 5 stars

Ferry vertrekt op tijd

Ferry vertrekt op tijd. Aan en van boord gaan werkt soepel. Wachten bij de douane en paspoortcontroles duren soms wel wat te lang. Laat de passagiers nog weten dat ze in Engeland links moeten rijden en aanhouden. Als voetganger first look to the right and then to the left. Just as a reminder. Same as going to Holland but then the otherway around ofcourse.

May 24, 2026
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Reply from Stena Line Nederland

Bedankt voor uw feedback

Rated 1 out of 5 stars

Everything went wrong.

Everything went wrong.
On our journey from france to uk you sent us n sms that you cancelled the next boat for us; Fishguard Holyhead!!
And nothing more.
No one answered the phone !!
Answering the email took more than a day.
We had to fix it all by ourselves.
We had to drive more than 270 km s to reach our goal, family in Rosslare
We missed the camping in Fishguard to go to Holyhead.
At least we tried stena NL
They booked our trip to Holyhead dublin.
So if it s possible; we will not go in the future with stena. Because of other troubles in the past we travelled with dfds from Duinkerke to Dover.
Please upgrade your company to a much better one, otherwise you will loose more and more customers!. We will tell this story to a lot of people.

May 23, 2026
Stena Line Nederland logo

Reply from Stena Line Nederland

Thank you for your feedback. We are very sorry your itinerary had to be changed on short term notice, due to a cancelled departure. We will take your remarks into consideration to see how we can improve this.

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