Stena Line Nederland Reviews 

Ferry vertrekt op tijd. Aan en van boord gaan werkt soepel. Wachten bij de douane en paspoortcontroles duren soms wel wat te lang. Laat de passagiers nog weten dat ze in Engeland links moeten rijden en aanhouden. Als voetganger first look to the right and then to the left. Just as a reminder. Same as going to Holland but then the otherway around ofcourse.

Everything went wrong.
On our journey from france to uk you sent us n sms that you cancelled the next boat for us; Fishguard Holyhead!!
And nothing more.
No one answered the phone !!
Answering the email took more than a day.
We had to fix it all by ourselves.
We had to drive more than 270 km s to reach our goal, family in Rosslare
We missed the camping in Fishguard to go to Holyhead.
At least we tried stena NL
They booked our trip to Holyhead dublin.
So if it s possible; we will not go in the future with stena. Because of other troubles in the past we travelled with dfds from Duinkerke to Dover.
Please upgrade your company to a much better one, otherwise you will loose more and more customers!. We will tell this story to a lot of people.

Great staff
Very clean ship throughout
Efficient boarding and disembarking

The coffee in the cabins needs to be back. The dood in the dining room was not up to scratch.

Very friendy personell, willing to help out where possible. From check in to leaving all well organized. We missed that the dog friendly cabins only are available as basic. Especially as you can't leave the cabin wirh your dog, what we do understand, the possibility of a minibar would be appriciated.

I would usually give Stena Line 5 stars for the amazing friendly service, clean cabins and easy check in which was the case on my trip to the UK recently. However it seems that Stena Line overlooked a major problem as the toilets did not work on my return journey ( there were already issues on the outward journey) Terrible for the staff to have to clean the cabins and very uno,easant for the travellers. So sorry for the staff!!

Stena delivered what it promised, a safe and comfortable crossing.

What really would improve the trip would be to have a nice restaurant. The food in the current one is ok but could be better and the experience feels more like eating in a canteen where sometimes one would like to eat in a restaurant.

We travelled overnight on the ferry, which we always enjoy and starts the holiday off as soon as you board the ferry. It is nice to be able to have a drink in the bar before going to bed. The room was clean and tidy. It worked well with our dog being in the kennel. The kennels were clean and outside the outside 'exercise' area.

1st time since childhood — and without the luxury of getting seasick — I booked last minute and travelled from Hoek van Holland to Harrwich. Very smooth. Just the “lounge” upgrade was very underwhelming. Not worth a paid upgrade at all. Overall great staff and great experience. Connecting public transport is outstanding.

it was good, food water and coffee is a bit expensive.
a gym would be a nice addition on the ferry, (at least cardio machines), for other entertainment provide e.g. Playstations etc.

As always very good value and service

I want to comment on the pet cabins. I am sure many people have reservations about them not being a good cabin, Clean, etc. Let me assure you as having traveled over and back from Hoek can Holland in a pet cabins, they are just like other cabins but in a selected area. Are mid ship and very clean.

Hi! Overall very pleasant trip. Nice staff at checkin and onboard, clean, comfortable and loads of space. Easy with the train connections and clear where to go and what to do. Only slight issue was that we were hassled to not sleep on the sofa. I get it: stena have cabins on which they make money…but people also don’t have loads of money. If it’s nowhere near busy, as it was on this day, I don’t really see why stena care that people are sleeping on the sofas. No stranger is going to want to sit next to you when there’s choice of chairs elsewhere. It just seems a bit petty and mean to wake someone up and tell them off for lying down on a sofa and sleeping.

Very smooth and easy to embark and disembark. Extremely friendly and polite staff. Comfortable chairs and multiple screens showing different sports or news channels to help pass the time.

Smooth sailing with this ferry from Hook of Holland to Harwich, on time, comfortable huts.
Very good connection to London with the Rail & Sail ticket!

The fold-out seats are a rip-off and a complete bummer. The price for a seat is the same as for a car. If you want a cabin, the car is also more expensive. The lights in the seating areas can't be turned off. There are no curtains, and everyone walks past. It's impossible to sleep. Not like at DFDS. They have much better conditions. The prices are outrageous. I don't recommend it.

Compared to other forms of travel - its just so enjoyable, warm welcome, easy boarding. The boats seem to be upgraded food and service is excellent, even the basic Huts are very comfortable.

quick check-in, rooms were great. I used to use tunnel, but since they changed their terms, its less stressful and easier to take the ferry. i work from the cabin with a laptop during the day, well worth upgrading the room. Really nice crossing

Very comfortable, clean with very friendly crew.
Since the refurbish, the restaurant food has been excelent.

Smooth checkin and rooms were well maintained. Well on time and good entertainment available for kids. But earlier we had a theater where movies use to be there, that was fun but not sure why that was removed.