Step Teachers Reviews 

133
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally supportive, friendly, and always willing to go above and beyond. People note that the initial registration and onboarding process is remarkably smooth, while daily communication remains exceptionally clear, professional, and consistent throughout various school assignments. Some reviewers were not happy with communication issues, pointing out unexpected delays in getting responses or encountering difficulties when trying to secure placements. A few people also felt that job opportunities could occasionally be inconsistent, making it challenging to maintain steady employment throughout the year.

What people talk about most

Staff

Clients share high satisfaction regarding the staff, highlighting that team members are consistently helpful,... See more

Service

Users describe positive interactions with service, highlighting the supportive and reliable nature of the... See more

Customer service

People report positive experiences with customer service, highlighting that consultants are extremely... See more

User experience

Reviewers express strong satisfaction regarding user experience, highlighting an efficient, helpful, and... See more

Response time

Customers had positive experiences with response time, frequently highlighting that representatives... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been working with Step Teachers for several years and I highly recommend them to anyone who is looking for a job in education. Communication is always efficient and they understand my person... See more

Company replied

Rated 5 out of 5 stars

Step Teachers is a great agency to work with. The team is very friendly, helpful, and professional. They always support you and communicate clearly. I felt respected and valued while working with them... See more

Company replied

Rated 5 out of 5 stars

Step Teachers has been a reliable and steadfast company for me over the years that I have been working for them. They care about their teachers and always endeavour to find them work no matter... See more

Company replied

Rated 5 out of 5 stars

I have been with Step Teachers since 2022. The branch manager Rachel and Lauren are very good. Both ladies are very efficient, friendly kind, positive and supportive. I have had lots of differen... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Step Teachers provides quality supply teachers, support staff and teacher recruitment services to primary and secondary schools across the country.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(133)

119 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been working with Step Teachers…

I have been working with Step Teachers for several years and I highly recommend them to anyone who is looking for a job in education.
Communication is always efficient and they understand my personal circumstances. I work mostly with Adam W and he is amazing - always supportive, kind and dedicated. I can't thank him enough for everything he does for me.
I also sometimes work with Harry, Tarminder, Adam G and Sam - they are all fantastic.
Thank you all for your kindness, hard work and professionalism. It is truly appreciated.

February 18, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you so much for your wonderful feedback! We’re delighted to hear that your experience with Step Teachers over the years has been positive and supportive. Adam W will be thrilled to hear your kind words, and we’ll also pass your thanks on to Harry, Tarminder, Adam G, and Sam—they’ll really appreciate it. It’s fantastic to know that our communication and understanding of your circumstances have made a difference. Thank you for being part of the Step Teachers team!

Advertisement
Rated 5 out of 5 stars

Really quick and easy to get on board…

Really quick and easy to get on board with them. Lauren communicates extremely well. They were able to give me work immediately.

February 18, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your feedback! We’re delighted to hear that your onboarding with Step Teachers was quick and easy, and that Lauren’s communication made the process smooth. It’s fantastic that we were able to get you started with work immediately, and we look forward to supporting you with more opportunities!

Rated 5 out of 5 stars

Great

Great, friendly team. Would definitely recommend

February 9, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your kind words! We’re thrilled to hear you’ve found our team friendly and supportive. Your recommendation means a lot to us, and we’re delighted to have you as part of the Step Teachers team!

Rated 5 out of 5 stars

Stepteachers are reliable.

I have been working with Stepteachers for a number of years and have found them to be reliable, profesional and a good source of employment for me; which meets my needs and requirements. They always take into account my needs in terms of location of the work as well as in terms of the age groups I prefer working with. They are always updating our learning as well by keeping up us up to date with relevant trainings and updates in our sector. I find them to be very professional and understanding of the needs of both schools and us as employees. On a personal note, Adam G should run training on persuasive techniques 😁 he is very persuasive, funny and friendly!

January 8, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Step Teachers over the years has been reliable, professional, and supportive, and that we’ve been able to meet your preferences for location and age groups. It’s great to know you’ve found our training and updates useful too.

We’ll be sure to pass on your kind words to Adam G, he’ll be delighted (and probably a little proud)! Your feedback means a lot, and we’re so pleased to have you as part of the Step Teachers team.

Rated 5 out of 5 stars

Stepteachers

Stepteachers, especially Rach, is wonderful at making me feel appreciated and valued. She is always happy to have a chat and each time I leave our conversations with a smile. I have had plenty of teaching work and she is constantly keeping in contact and communicating effectively with me. Thank you.

February 18, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your wonderful feedback! We’re thrilled to hear that Rach and the Step Teachers team have made you feel valued and supported. At Step Teachers, we always aim to provide excellent communication and a positive experience for our supply teachers. It’s great to know you’ve had plenty of teaching work and that our team’s ongoing support has made a difference. We’ll be sure to pass your thanks on to Rach, she’ll be delighted!

Advertisement
Rated 5 out of 5 stars

Excellent Educational Agency

I have been working for step teachers for a number of years. Rachel and Lauren have secured me two long term roles in my specialisms as they promised to do. They go above and beyond to provide a professional, friendly and supportive service - one would expect from the agency you work for. I would highly recommend step teachers.

February 18, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you so much for your kind words! We’re delighted to hear that Rachel and Lauren have been able to secure long-term roles that match your specialisms. At Step Teachers, we pride ourselves on providing a professional, friendly, and supportive service to all our supply teachers. Your recommendation means a lot, and we’re thrilled to have you as part of the Step Teachers team!

Rated 5 out of 5 stars

Step Teachers has been a reliable and professional agency

Step Teachers has been a reliable and steadfast company for me over the years that I have been working for them.

They care about their teachers and always endeavour to find them work no matter what.

I highly recommend them to those who are looking for a teaching agency that will never let them down.

Amir Ghavamibehzadi

February 18, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you so much for your wonderful feedback! We’re thrilled to hear that Step Teachers has been a reliable and supportive agency throughout your time with us. Providing consistent teaching opportunities and caring for our supply teachers is always our priority, so it’s fantastic to know that you feel well supported. Your recommendation means a lot, and we’re proud to have you as part of the Step Teachers team!

Rated 5 out of 5 stars

So happy

I have found my manager at the step teachers office encouraging, interested in finding me work, excellent at communication and staying in touch. Also the assistant is equally lovely. I would recommend step teachers as a good company to use with a local branch to plymouth

February 17, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your wonderful feedback! We’re delighted to hear that your manager and assistant at the Step Teachers Plymouth branch have been encouraging, communicative, and supportive in finding you work. At Step Teachers, we strive to provide friendly, reliable, and local supply teaching support, so it’s fantastic to know your experience reflects that. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Everyone is helpful

Everyone is helpful, friendly and will answer any question I have. The communication is great.

February 17, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your kind words! We’re delighted to hear that our team has been helpful, friendly, and responsive to your questions. At Step Teachers, we pride ourselves on clear communication and providing reliable support to all our supply teachers. Your feedback means a lot, and we’re thrilled to have you as part of the team!

Advertisement
Rated 5 out of 5 stars

Fantastic Step Teachers

I've been working with Step Teachers for a few years now and I would highly suggest them for anyone that would like Supply work or to look for a job.

Since the beginning, they have always been so supportive and nothing is ever a hassle. The communication has always been fantastic and when I go to work, I always feel calm as I always have the information I need.

Not only do they have fantastic communication, they are always here if I need support or a listening ear. With Step Teachers, they have always made the effort to know me personally and therefore know that schools that suit me and also how to support me!

Thank you to the team, which has included Kieren and Giani, who have always been fantastic, friendly, supportive and also make me laugh!

February 17, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Step Teachers over the years has been supportive, friendly, and professional. It’s fantastic to know that Kieren, Gianni, and the rest of the team have provided clear communication, personalized support, and guidance to help you find supply teaching roles that suit you. Your recommendation means a lot to us, and we’re delighted to have you as part of the Step Teachers team!

Rated 5 out of 5 stars

Great team

Great team - understanding of my skills and requirements- good allocation of work.

February 17, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your feedback! We’re thrilled to hear that our team at Step Teachers has been understanding of your skills and requirements and that you’ve been well supported with suitable work allocations. Providing tailored supply teaching opportunities and reliable support is always our priority, and we’re delighted to have you as part of the Step Teachers team!

Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience with Step Teachers, particularly with Rachel as my manager.

She took the time to understand my preferences and consistently matched me with suitable roles. Communication was clear and professional throughout the process. Rachel was proactive in securing suitable opportunities, including a long-term placement, which I was very pleased with.

The overall experience has been smooth and well-managed. I would recommend Step Teachers to anyone seeking teaching or TA roles.

February 17, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your wonderful feedback! We’re delighted to hear that your experience with Step Teachers has been positive, and that Rachel has provided proactive, professional, and personalized support. It’s fantastic to know that we’ve been able to match you with suitable teaching and TA roles, including long-term placements, and that communication has been clear throughout. Your recommendation means a lot, and we’re thrilled to have you as part of the Step Teachers team!

Rated 4 out of 5 stars

Honest

Honest, helpful staff.
I like the fact they give you choice of schools if suitable.

February 17, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Hey Jonathan,

Thank you for your lovely feedback! We’re thrilled to hear you found our team honest and helpful, and that you enjoyed having the flexibility to choose schools that suit you. We’re always striving to make the experience even better, so we hope to continue supporting you in your next steps with Step Teachers!

Advertisement
Rated 5 out of 5 stars

The branch manager Rachel and Lauren are very good

I have been with Step Teachers since 2022.
The branch manager Rachel and Lauren are very good.
Both ladies are very efficient, friendly kind, positive and supportive.
I have had lots of different interesting jobs through them.short and long term.
Any queries I may have,they are there on the end of the phone.
Thank you both,for making my experience with your agency enjoyable.
I would highly recommend this agency.

February 17, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Step Teachers since 2022 has been positive and enjoyable. Rachel and Lauren will be delighted to hear your kind words, they always aim to be efficient, friendly, and supportive. It’s fantastic that you’ve been able to access a variety of short and long-term supply teaching roles and that our team has been there to support you whenever needed. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Happiness

A year ago, I started working with Step Teachers under Adam's guidance. As I was new to the agency, I needed help every step of the way, and Adam patiently and kindly answered all my questions. Later, I continued working with Berivan, who is also very kind and understanding. I'm also sometimes in contact with Tarminder and Harry, and they try their best to help me. Thank you all.

January 16, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you so much for your wonderful 5★ review!

We’re absolutely delighted to hear about your positive experience with Step Teachers, we assume that was a typo!

It’s great to know that Adam was able to support you so patiently when you first joined us, and that Berivan, Tarminder and Harry have continued to provide the same kindness and support along the way. We’ll be sure to pass on your lovely feedback to the whole team.

Thank you for being part of Step Teachers, we really value working with you and look forward to continuing our partnership.

Rated 5 out of 5 stars

I have been working with Step Teachers…

I have been working with Step Teachers for almost a year and they have supported my path to teaching. Under the guidance of Adam and Berivan, I have a secured an extended teaching assistant role at a nursery. I highly recommend this agency to anyone who is looking to begin their journey into teaching. Thank you again to Adam and Berivan for the constant support and knowledge.

January 8, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Hey Aleya,

Thank you so much for sharing your experience! We’re thrilled to hear that Step Teachers, and especially Adam and Berivan, have been able to support your journey into teaching. It’s wonderful that you’ve secured an extended teaching assistant role and are feeling confident in your career path. Your recommendation means a lot, and we’re grateful to have been part of your teaching journey. Congratulations again, and thank you for trusting us!

Rated 5 out of 5 stars

Step Teachers is a great agency to work…

Step Teachers is a great agency to work with. The team is very friendly, helpful, and professional. They always support you and communicate clearly. I felt respected and valued while working with them. They helped me find good opportunities and made the whole process easy and smooth. I highly recommend Step Teachers to anyone looking for a reliable and supportive agency thank you Step teacher.

January 7, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Hey Missrodina Lazri,

Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear that you felt supported, respected, and valued while working with Step Teachers. Clear communication and a smooth process are really important to us, so it’s great to know that was your experience. We truly appreciate your recommendation and look forward to continuing to support you in finding great opportunities. Thank you again for your kind words.

Advertisement
Rated 5 out of 5 stars

Step teachers is a very good agency

Step teachers is a very good agency, Adam and Berivan are very helpful and supportive. They helped me find jobs and overall, the agency is very good when it comes to finding work for what the employees are looking for and work hard

January 6, 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Hey Berfin,

Thank you so much for your kind words and positive feedback. We’re really pleased to hear about your experience with Step Teachers and that Adam and Berivan were able to support you so well. We work hard to match people with roles that suit what they’re looking for, so it’s great to know that came across. We truly appreciate your recommendation and look forward to continuing to support you.

Rated 5 out of 5 stars

I first started working with Step…

I first started working with Step teachers approx 10 years ago, working in a secondary school requesting good quality daily and long term supply staff for the school. They have consistently met and exceeded expectations sending quality staff who in some cases have been taking in as permanent staff. I have since become redundant from my role within the school and have applied to work for Step teachers. They have been very supportive guiding me through the enrolment procedure, which has just been completed. I can not thank them enough for their support and can not wait to start working for them.

November 15, 2025
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you so much for sharing your experience. We’re delighted to hear that over the years we’ve been able to consistently support your school and now support you personally in your teaching journey.

It’s wonderful to know that our team could guide you through the enrolment process and make the experience smooth and positive. We’re excited to have you on board and look forward to supporting you as you start your work with us. Your kind words mean a lot to the entire Step Teachers team!

Rated 5 out of 5 stars

I cannot recommend Step Teachers highly…

I cannot recommend Step Teachers highly enough for anyone seeking teaching opportunities, particularly in the London area. My experience with them has been nothing short of exceptional, and I am incredibly grateful for the support, guidance, and fantastic placements they have provided.
From my very first interaction, Step Teachers demonstrated a clear commitment to understanding my career goals and finding roles that genuinely aligned with my skills and preferences. Their professionalism and efficiency throughout the registration and placement process were truly impressive.
A special and heartfelt thank you must go to Miguel Roman. Miguel has been an absolute pillar of support, guidance, and encouragement throughout my journey with Step Teachers. His dedication to his candidates is truly remarkable. He consistently went above and beyond to ensure I felt prepared and confident for every opportunity. Miguel's deep understanding of the education sector and his ability to match me with suitable roles were invaluable.
Thanks to Miguel's tireless efforts, I was consistently provided with meaningful work, which has been crucial for my professional development. Most notably, he secured an amazing supply teaching placement in Enfield that has been a truly rewarding and enriching experience. This placement perfectly matched my needs and allowed me to thrive in a supportive school environment.
Miguel's proactive communication, genuine care, and unwavering support made a significant difference. He was always available to answer questions, offer advice, and provide the reassurance needed when starting new assignments. It's clear that he is genuinely invested in the success of the teachers he works with.
If you're looking for an employment agency that truly cares about your career and provides excellent opportunities, look no further than Step Teachers. And if you have the chance to work with Miguel Roman, you can be assured of outstanding help, support, and guidance every step of the way. Thank you, Step Teachers, and especially Miguel, for an truly positive and impactful experience!

May 13, 2025
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you so much for your incredibly kind words! We're absolutely thrilled to hear that you've had such a positive experience with Step Teachers. It means a great deal to us to know that our support made a real difference in your journey and Miguel will be especially touched to read your feedback. We're so pleased the Enfield placement has been rewarding for you, and we wish you continued success in your teaching career. Thank you again for taking the time to share your experience! Don't forget to recommend a friend to us and get £100 in Amazon Vouchers!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look