Sterling Carpet One Floor & Home Reviews 

11
TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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4.4

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(11)

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Rated 5 out of 5 stars

Start to finish fabulous customer …

Start to finish fabulous customer service and great pricing. I would definitely recommend these folks to my friends and family

July 15, 2017
Unprompted review
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Reply from Sterling Carpet One Floor & Home

We're so happy to hear that you had a wonderful experience with our team, John. Thank you for the kind words and recommendation.

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Rated 5 out of 5 stars

Extremely professional.

CarpetOne was a wonderful surprise! I recently moved into a new house in a new town, and needed some work done. From the moment I walked in their beautiful store and met Kylee, I have been so impressed and pleased. Between Kylee and Kevin (my installer), my house will be exactly what I'd envisioned.

February 28, 2017
Unprompted review
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Reply from Sterling Carpet One Floor & Home

Thank you Nancy, that is our goal! We take pride in putting the customer first and helping you get exactly what you want. We are glad you had a pleasant experience and look forward to seeing you again!

Rated 5 out of 5 stars

5 stars: Excellent

Customer service was excellent. I worked with three different people and they were all very helpful and answered questions or addressed concerns quickly when I asked. We are very satisfied with the quality of the product we received and the helpfulness of the staff. I would highly recommend them.

February 27, 2017
Unprompted review
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Reply from Sterling Carpet One Floor & Home

Thank you so much for the review, Pat. We pride ourselves on providing quality service to all of our customers, so we're happy to hear about your experience with Emory. We hope to work with you again!

Rated 5 out of 5 stars

Outstanding customer service. I have a gorgeous home thanks to Berit.

I was referred to Sterling Carpet by a friend and I am extremely thankful for the referral. I worked with Berit Rosenberg at the Bemidji location. She is knowledgeable, organized and talented in coordinating everything it took to make my house the beautiful home that it now is. I highly recommend Sterling Carpet.

January 3, 2017
Unprompted review
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Reply from Sterling Carpet One Floor & Home

Thank you so much for taking the time to leave a great review, Shelly. We're happy yo hear that you're loving the updates to your home and we'll be sure to pass your praises on to the team. Thank you again!

Rated 5 out of 5 stars

Sterling Carpet One has wonderful customer service!

We've enjoyed working with Sterling carpet one during our remodel! Their staff was number one in customer service! Berit was the sweetest designer to work with during our kitchen remodel! She was so helpful every step of the way. Kylee was super knowledgeable with flooring options and very pleasant to work with.
We'd recommend Sterling Carpet One to anyone!

December 29, 2016
Unprompted review
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Reply from Sterling Carpet One Floor & Home

Thanks for your wonderful feedback, Jenny! We are so happy to hear that our entire team provided an excellent experience and that you are enjoying your new flooring. Please don't hesitate to reach out if there is anything we can help you with in the future!

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Rated 5 out of 5 stars

Reliable plus quality

Sales staff was excellent and understood our needs. Scheduling was challenging due to our schedule, but they were able to deliver and install our flooring as promised. Installer was excellent as well.

December 29, 2016
Unprompted review
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Reply from Sterling Carpet One Floor & Home

We're so glad to hear our team was such a great help and that you're loving your new flooring. Thank you so much for the wonderful review!

Rated 5 out of 5 stars

Excellent service & products

Our family built a new home which can be overwhelming at times. However, working with Alicia & Berit was fun & stress-free. Alicia worked well with understanding my design concept and style and helped create that for our family within our price range. They were very professional, organized and warm. I would absolutely recommend working with Sterling Carpet One Floor & Home. The products are of quality and reasonably priced!

November 3, 2016
Unprompted review
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Reply from Sterling Carpet One Floor & Home

Thank you so much for the wonderful feedback. Our staff is always happy to go above and beyond to make sure our customers have the best experience and we're so happy to hear that our team was such a great help throughout the life of your project. We hope you're enjoying your new flooring and please don't hesitate to reach out to us if there's anything we can help you with in the future!

Rated 5 out of 5 stars

Relax, you're in good hands at Sterling Carpet One.

Alicia and Sterling Carpet One were the absolute best part of our lake home building project. We couldn't be more pleased with our laminate, vinyl and carpet flooring. The installers did a beautiful job and we get compliments on it all the time. Alicia also helped us choose our kitchen pendants and dining room light fixture and they are the perfect finishing touches. She really knows how to pull a look together and her personal attention exceeded our expectations. When it comes time to finish our lower level we will be exploring even more of their services.

October 14, 2016
Unprompted review
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Reply from Sterling Carpet One Floor & Home

Hi Kristie, thank you so much for the kind words to Alicia and our team, we will be sure to pass them along! We're so happy to hear that you had such a wonderful experience with us and thank you again for trusting us with your flooring needs!

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Rated 5 out of 5 stars

Heineman remodel

We stepped into Sterling Carpet mid-way through our massive renovation. We were hanging on by a thread and were totally overwhelmed with the choices we had to make for floors, walls, windows etc. Elisa and Deb were life-savers! We absolutely could not have done it without their help. They interviewed us and determined very quickly what we liked and didn't like and boiled a million choices down to half a dozen. That was the turning point for us and made our renovation experience much more enjoyable.
If you find yourself mid-renovation or mid-build and are frustrated and pulling your hair out ---- we highly recommend Elisa and Deb at Sterling Carpet.

October 13, 2016
Unprompted review
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Reply from Sterling Carpet One Floor & Home

Hi Deb, thank you so much for the wonderful feedback. Our staff is always happy to go above and beyond to make sure our customers have the best experience and we're so happy to hear that Elisa, Deb and the rest of our team were such a great help throughout your project. We hope you're enjoying your new renovations and please don't hesitate to reach out to us if there's anything we can help you with in the future!

Rated 5 out of 5 stars

I recommend Sterling Carpet One, Bemidji to everyone I know who is building or remodeling.

I can't say enough positive about our experience at Sterling Carpet One of Bemidji. Not only is staff extremely professional, knowledgeable and helpful - they are enthusiastic. They took a sincere interest in our project and helped us make choices that reflected our personal taste. They were skilled at figuring out what was important to each of us and then assisted us find a compromise that we could both love. We also really appreciated that they were up front and honest with information they provided. They provided us with reasonable and accurate estimates of when products would be available and we were able to plan accordingly which is important in a building project. Sometimes I think it might be easier to tell a customer what they want to hear - for example that a product will be available in 2 days when it will actually take 2 weeks. We always knew where we were at with Sterling products. Products are of high quality. Sterling sent a note of thanks for our business as we completed our project - very rare this day and age and much appreciated. We enjoy all things about our new home but the things we truly love are products Sterling One helped us purchase.

October 13, 2016
Unprompted review
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Reply from Sterling Carpet One Floor & Home

Hi Kelsy! Wow, thank you so much for the wonderful feedback and glowing review. We're so happy to hear that our entire team was such a great help throughout the life of your project. Please don't hesitate to reach out to us if there's anything we can help you with in the future!

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