Stilo&Stile Reviews 

10,041
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,840 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of high-quality products, including specialty items, and appreciate the attentive, knowledgeable service provided by the staff. Many highlight the fast and secure delivery, with items arriving well-packaged and often ahead of schedule, noting the overall ease and efficiency of the ordering process. People frequently commend the company for its exceptional customer support, offering helpful advice and ensuring product quality before dispatch. The clear and customer-friendly policies, coupled with reliable shipping and competitive pricing, contribute to a highly satisfying purchasing journey for consumers.

What people talk about most

Product

Consumers find products to be of high quality and variety, with many praising the selection of fountain pens,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed of... See more

Quality

People report positive experiences with product quality, often highlighting the craftsmanship, attention to... See more

Service

Customers had positive experiences with service, consistently praising the exceptional and prompt assistance... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction with the smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I thought buying from overseas would be a huge, expensive pain with the current administration’s tariff taxes and elimination of duty-free shopping on items under $800 (de minimis). Stilo e Stile... See more

Rated 5 out of 5 stars

Fast shipping, wonderful service, good prices and good prices on intl shipping. They account for you not needing to pay VAT if you're outside of Europe, which saves me from paying it twice when it ar... See more

Rated 5 out of 5 stars

I love Stilo&Stile. They have so many beautiful items for people who love fountain pens, inks and writing. Valentina helped me secure my dream pen when a small restock was expected to arrive. She was... See more

Rated 5 out of 5 stars

Such excellent customer service ! This shop has some really attentive and very knowledgeable owners, who really know their products and are willing to give advice. Thanks! Will definitely shop here a... See more


Company details

  1. Pen Store

Written by the company

Stilo&Stile is a Manifesto of unconditional love for the product. The driving force is the willingness to recreate an ancient and lost relationship with handwriting without getting lost in anachronism but rather looking forward to a technological research, to new competences and future project. Our mission is to welcome enthusiastic, curious people and even neophytes for handwriting in a place of sharing where all can approach with our products. We started with a physical store in Rome (Italy) in 2004 with the desire to create a physical place for sharing. Passion and care for the details drive our project, pushing us constantly search for quality, innovation and craftsmanship. Stilo&Stile is like a time machine where you can project yourself in past gestures and traditions yet keeping on open mind on the future at the same time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Replied to 85% of negative reviews

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4.9

All reviews

(10,041)

2,828 reviews in the last 12 months

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Rated 5 out of 5 stars

Stilo&Stile has become my favourite…

Stilo&Stile has become my favourite fountain pen and stationery shop, and I honestly can’t recommend them enough.

I’ve placed multiple orders over the years and have never been disappointed. They have an excellent selection of fountain pens, inks, and accessories, with fair prices and a fantastic range of both everyday favourites and special editions.

Orders are always packed with great care, shipped quickly, and arrive safely. Their customer service is also friendly, professional, and reliable whenever I’ve needed assistance.

Shopping with Stilo&Stile is always a pleasure, and they continue to be my first choice whenever I’m looking for something new for my collection. Highly recommended!

June 22, 2026
Rated 3 out of 5 stars

forgot to ship

I placed an order and realized right away I selected the wrong nib size. I contacted them through my account and it appeared I didn't misclik but the size I wanted was out of stock. I confirmed I would keep the order as it but they missed my answer. I had to contact them again and it took a few days more before shipping. Perfectly packaged and quick answers but a little disappointed.

June 28, 2026
Rated 3 out of 5 stars

Excellent Store, Disappointing Delivery Service

I had a very positive experience with this store. They offer an excellent selection of fountain pens, inks, and drawing supplies, and the products were exactly as described. The customer service was friendly and professional, and I really appreciated the availability of items that can be difficult to find elsewhere.

My only disappointment was with the shipping company. The delivery process was not as smooth as expected, and it affected an otherwise excellent shopping experience. This is not the store’s fault, but I hope they consider working with a more reliable courier in the future.

Overall, I would definitely buy from this store again because of their great products and outstanding service.

June 19, 2026
Rated 5 out of 5 stars

Great company!

This awesome company is one of the few, if not the only one, that is capable of delivering fountain pens and inks to my country! You saved my life, we have a huge ink shortage in here. My goods are still on their way, but the customer service is awesome, all of my many questions were answered quickly. I can't rate delivery, because my goods are still not shipped. But I am sure that all of the products I've ordered will be great!

June 19, 2026
Rated 5 out of 5 stars

Grateful for the kindness

I was very surprised and truly grateful with the kindness and attention when I wrote to ask some doubts. The answer and the words they choose to write an email to a client were comprehensive, polite and really kind. It is not common to find this level of care to a client, therefore, I appreciate this.

June 24, 2026
Rated 5 out of 5 stars

Another purchase with excellent service

Another purchase with excellent service. The previous fountain pen I bought was writing a bit too wet for my liking so I asked advice on which grinding to get for the fountain pain (of the same brand) as I was not sure which of the two I was looking at would be the right choice.

After some back and forth e-mails about what I was used to, what I was expecting etc. they advised me which grinding to get. Not a quick standard answer but real attention for the customer's needs/expectations.

Their advice was spot on. When the pen arrived with the custom grinded nib the writing was what I was looking for and the pen also arrived well packaged and even a bit earlier than estimated.

June 16, 2026
Rated 5 out of 5 stars

Stilo stylo me-oh my-oh

An easy to use website, a wide selection of pens and frankly excellent tracking of the package on the continent and in the isles. The Benu and array of inks was received with great joy.

June 24, 2026

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