Stilo&Stile Reviews 

10,041
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,840 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of high-quality products, including specialty items, and appreciate the attentive, knowledgeable service provided by the staff. Many highlight the fast and secure delivery, with items arriving well-packaged and often ahead of schedule, noting the overall ease and efficiency of the ordering process. People frequently commend the company for its exceptional customer support, offering helpful advice and ensuring product quality before dispatch. The clear and customer-friendly policies, coupled with reliable shipping and competitive pricing, contribute to a highly satisfying purchasing journey for consumers.

What people talk about most

Product

Consumers find products to be of high quality and variety, with many praising the selection of fountain pens,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed of... See more

Quality

People report positive experiences with product quality, often highlighting the craftsmanship, attention to... See more

Service

Customers had positive experiences with service, consistently praising the exceptional and prompt assistance... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction with the smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I thought buying from overseas would be a huge, expensive pain with the current administration’s tariff taxes and elimination of duty-free shopping on items under $800 (de minimis). Stilo e Stile... See more

Rated 5 out of 5 stars

Fast shipping, wonderful service, good prices and good prices on intl shipping. They account for you not needing to pay VAT if you're outside of Europe, which saves me from paying it twice when it ar... See more

Rated 5 out of 5 stars

I love Stilo&Stile. They have so many beautiful items for people who love fountain pens, inks and writing. Valentina helped me secure my dream pen when a small restock was expected to arrive. She was... See more

Rated 5 out of 5 stars

Such excellent customer service ! This shop has some really attentive and very knowledgeable owners, who really know their products and are willing to give advice. Thanks! Will definitely shop here a... See more


Company details

  1. Pen Store

Written by the company

Stilo&Stile is a Manifesto of unconditional love for the product. The driving force is the willingness to recreate an ancient and lost relationship with handwriting without getting lost in anachronism but rather looking forward to a technological research, to new competences and future project. Our mission is to welcome enthusiastic, curious people and even neophytes for handwriting in a place of sharing where all can approach with our products. We started with a physical store in Rome (Italy) in 2004 with the desire to create a physical place for sharing. Passion and care for the details drive our project, pushing us constantly search for quality, innovation and craftsmanship. Stilo&Stile is like a time machine where you can project yourself in past gestures and traditions yet keeping on open mind on the future at the same time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(10,041)

2,828 reviews in the last 12 months

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Rated 4 out of 5 stars

Everything arrived very quickly

Everything arrived very quickly! I love shopping from here, very dependable and happy with everything. Some feedback on the packaging: I ordered a lot of small pieces and one large item. The small pieces, like the converter, washi tapes, and nibs were packed loose in the package. A different store I ordered from this week wrapped all the small things together in a small paper bag so that they wouldn’t get lost in the box, or rattle around during shipping. That extra bit of care put in packing things would bump this review up to 5 stars!

June 22, 2026
Rated 5 out of 5 stars

Happy customer :)

Very friendly customer service when I had a question about my order. Happy with ordered products and the diversity in available products. Will definitely order again in the future!

July 8, 2026
Rated 5 out of 5 stars

Strongly Recommended

Stilo&Stile walked the "extra mile" to help me with my order of a Visconti Homosapiens fountain pen and make my wishes and and tuning of the nib, just as I asked. Thank you.

January 15, 2026
Rated 5 out of 5 stars

Best stationary store

I love the selection of stationary items! I ordered several times, it always arrived well packaged and in a timely manner. A joy to shop there!

June 30, 2026
Rated 5 out of 5 stars

Reliable Every Time

Super fast delivery to Serbia! I’m very happy with everything I ordered. This is my third purchase, and each time the experience has been just as good as the last.

June 30, 2026

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