www.stitcher.co.uk Reviews 

7,644
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent product selection, noting the wide range of threads and items available at very reasonable prices. Many people highlight the consistently fast dispatch and delivery, with orders often arriving quickly and well-packaged. Reviewers also appreciate the efficient and helpful service, finding the website easy to navigate and communication to be excellent. However, some customers also noted occasional issues with the delivery process, such as parcels arriving damaged in transit or experiencing delays with specific carriers, sometimes affecting prompt receipt of items.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Product

People report positive experiences with product, highlighting a great choice and extensive range of items,... See more

Service

Customers had positive experiences with service, consistently praising the fast and efficient service, with... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease of use and the quick dispatch... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the reasonable and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have only recently discovered Stitcher, but I have already ordered from them multiple times because I have been so impressed. It is a great website, especially for DMC and Anchor threads, and they a... See more

Rated 5 out of 5 stars

Stitcher is the best thread shop I have ever used, I consider myself a loyal customer. The staff are second to none, they will bend over backwards to ensure every single customer is happy. I would n... See more

Rated 5 out of 5 stars

My first purchase for 98 Anchor threads, absolutely outstanding. Fast delivery amazing choice of brands and colours. I have just put in for my second order of threads, as I do a lot of custom work,... See more

Rated 5 out of 5 stars

I have just made my first purchase for some DMC threads to finish a project I have been doing. The threads arrived really quickly, & were a great price. I received a welcoming email as it was my fir... See more


Company details

  1. Scrapbooking Store
  2. Hobby Store
  3. Needlework Shop

Written by the company

Cross stitch kits, cross stitch charts, embroidery, long stitch, tapestry, other crafts and accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,644)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Stitcher are brilliant

Stitcher are brilliant. I stitch a great deal and get very upset if I run out of a thread. Stitcher are the quickest I know for sending out purchases. If I want a cross-stitch kit but it is out of stock they get it for me ASAP. Long live Stitcher.

Sandra Burke

May 1, 2025
Rated 5 out of 5 stars

I'll be back!

Easy to fill out the order form. Easy to pay for the order. Good communications. Swift posting and arrived quickly in perfect condition.

May 1, 2025
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Rated 5 out of 5 stars

Excellent service

I was able to select the threads I wanted without being bombarded with special offers of assorted threads which are no good if you are doing a project requiring specific shades.
The site was easy to use and the service was excellent.

April 1, 2025
Rated 5 out of 5 stars

Great Service

Always order my DMC stranded cotton from Stitcher. Best price, shipped quickly and never had an issue with an order before.

April 2, 2025
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Rated 5 out of 5 stars

I really like this company

I really like this company! Whatever I order arrives and it’s reasonably priced. I would recommend if you are in need of all things cross stitch!

March 1, 2025
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Rated 5 out of 5 stars

DMC embroidery threads

I purchased DMC threads from Stitcher. Dispatch was almost immediately and delivery was quick. I would highly recommend Stitcher. Sticher is also very pleasant if you have to phone prior to ordering.

March 1, 2025

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