Stockspot Reviews 

107
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A great investment platform! Easy to get started, everything's automated, and the app is easy to understand and track progress. The stockspot team are quick to reply to any queries, and willing to... See more

Rated 5 out of 5 stars

Stockspot takes the anxiety out of investing decisions. Their methodology has proven itself to bring me a 7% return in the first year when there has been plenty of market volatility. No more worrying... See more

Rated 5 out of 5 stars

The team at Stockspot are helpful and supportive, especially for new customers. I had a lot of questions and felt supported through the process, even when I had to ask multiple times until I understoo... See more

Rated 5 out of 5 stars

Stockspot has been amazing when it comes to investing my money. They always provide investment choices in an upfront easy to understand manner. Any questions I have, Sarah and the team are just... See more

Company details

  1. Investment Service
  2. Financial Consultant

Written by the company

Stockspot is the largest and fastest growing online investing robo-advice service. Join the thousands of Australians already using Stockspot to grow their savings.


Contact info

4.9

Excellent

TrustScore 5 out of 5

107 reviews

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4.9

All reviews

(107)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing customer service! Highly recommend!

I invested with Stockpot with my SMSF. Aside from the decent returns, they were unbelievably helpful with my requests for documents and information when it came time for reporting (even though I didn't know exactly what I needed!). An absolute pleasure to deal with, I cannot recommend them highly enough.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Stockspot is an excellent way to invest…

Stockspot is an excellent way to invest with no minimum amount required. All aspects of dealing with Stockspot were very easy. The online dashboard and app were also very user friendly.

I highly recommend this product for the novice or experienced investor.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

9% return since 2018

Been with them since 2018 with 9% return. Easy to deposit and withdraw. As with any other manage funds, withdraw will need time to sell down and cash out, in my case less then 2 weeks.

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

Ease of Withdrawal

We have been with SSpot since 2015 and can highly recommend them on many points.
We are Retirees and use them not only for investments but as a working account withdrawing as required to maintain our lifestyle.
Points include...
Performance using EFTs out performing others.
Portfolio range and investments including rebalancing.
Low fees.
Easy to deposit and withdraw with no charges.

March 9, 2024
Unprompted review
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Rated 1 out of 5 stars

Be careful

Ok, first of all this company seems like a run from garage type. They dont answer their phones and take days to return emails. I had a terrible time reaching their customer service just to withdraw my own money back to my own account. In the name of customer security, they made me attest 11 pages of bank statements from a JP so I could access or get my money back. So be warned, you could land yourself in the same boat. Understand their language and terms carefully before investing.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Investing without Anxiety

Stockspot takes the anxiety out of investing decisions. Their methodology has proven itself to bring me a 7% return in the first year when there has been plenty of market volatility. No more worrying about whether to buy or sell or what to buy or sell. All this freedm for a vey reasonable fee. Highly recommend them

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

One of the best life choices I've ever…

One of the best life choices I've ever made.

The whole experience of stockspot has really changed the way I think of investing money. The phone support is phenomenal and they really do care about their clients. During the Optus data hack I requested phone support and got a call from Sarah King. I couldn't fault her on anything with how she handled my situation.

I only wish I started sooner

August 18, 2023
Unprompted review
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Rated 5 out of 5 stars

Investing for the future

Stockspot, to me, is by far the best option for me to invest for my daughter. Easy to set up and understand, automatic withdrawal and forecast trends. Love the option to ensure her long term investments also are sustainable.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great choice for first timer investors!

I came to Stockspot after doing quite a bit of research online on portfolio managers who have a good reputation, track record and who also cater for first time investors. Approach was easy and user friendly, on-boarding fast and so far they have only delivered good results. Prompt when questioned - they always get back well within 24 hours if you have a question or concern. You do not need to be an expert in investments to benefit from their hands-on practical approach & you can keep track of your investments with their handy and well built app. Highly recommended!

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Simple, secure performance. Exemplary customer service.

I chose Stockspot as a way to invest in shares as an alternative to super funds. Stockspot provides me a simple, secure way to invest in the markets with very low fees and a diversified portfolio which has performed better than many other funds. Stockspot management fees represent excellent value considering the level of customer support that they provide. Thank you to Sarah and the team at Stockspot, your guidance for me as a novice investor has been invaluable. For a fraction of the cost of other managed funds or financial advice, I highly recommend them.

May 31, 2023
Unprompted review
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Rated 5 out of 5 stars

Brilliant customer experience

Brilliant customer experience. Called up to combine my two seperate accounts into one singular log in.

Had it sorted in less than 10 min with a wonderfull pleasant and knowledgeable person on the phone.

This is one of the best customer service interactions I’ve ever had.
No repeating myself. No struggling to get to the outcome. Just an efficient friendly reaction.

May 26, 2023
Unprompted review
Rated 1 out of 5 stars

Do not expect to see a return

I'll be generous and say that now (2022) is not the time to expect a return on your investments. After this firm lost over $1500 of my investment in just over 3 months, I pulled the plug before they lost anymore.

October 3, 2022
Unprompted review
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Reply from Stockspot

Hi Jaime, thanks for your review and feedback.
We can understand it's unnerving to see your portfolio down after being invested for a few months. Markets have been very volatile this year and most asset classes have been affected by the impact of higher inflation and higher interest rates. We believe the safest approach for investing is to stick with low cost ETFs regardless of whether markets are going up, down or sideways over the short-term. Whilst returns can be volatile in the short term, markets have always recovered from periods like this and the longer you plan to invest, the better off you are from indexing. That said, we're sorry that your investments haven't met your expectations. Please reach out to our Client Care & Advice team anytime if you would like to discuss your portfolio in more detail!

Rated 5 out of 5 stars

Stockspot is great for novice investors

Stockspot has been great for a novice like me, who was new to investing with a limited understanding of investing in shares. You can start with as little as $2000 to try it out, and gradually add to your investment. It has low fees compared with other options, is easy to keep track of using the app, and offers automatic rebalancing of your portfolio. It offers lots of advice and easy to understand information which continues to help grow my knowledge.

August 8, 2022
Unprompted review
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Rated 5 out of 5 stars

The reason we invest with Stockspot

The reason we invest with Stockspot
The reason we invest with Stockspot, is the confidence we have with Chris and the team. They make our investments as important as their own. They have a better understanding of the market than us regular investors, our Turquoise portfolio gets rebalanced by Stockspot when they see it can be an advantage to do so, we don't have to do a thing. That the sort of confidence, we have in our Stockspot investments that suits us very well.

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

Stockspot is the future of investing

Stockspot's app is easy to use. The onboarding process is amazingly simple. The next stage is even better: by completing a simple set of questions their system will suggest a portfolio of investments which suits your investment objectives and your risk tolerance. The rest up to you: continue to invest every month and, while understanding that markets can go down as well as up, know that the Stockspot portfolio is the right one for your long-term goals. Stockspot’s low fees and automatic rebalancing ensure you stay on track.

August 4, 2022
Unprompted review

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