Stokers Furniture Reviews 

We've just moved house and wanted to get a new bed. After a consult with Chat GPT, I went to Stokers in Southport. Andrew Cleverley spent time with me discussion options and I came away having used my vouchers to get a great deal of a Super King and lovely bed frame. Thank you

Great friendly service from Carl, who looked after us from start to finish. Would recommend Stokers to anyone.

We have purchased furniture from Stokers in Chester before and decided to go back there to look for a new three piece suite. We were met by Scott Dupree who spent time with us giving great advice from his knowledge and experience, he was also very patient with us as we spent time deciding on style and colour. We would definitely return to Stokers and recommend them to our friends and family.

Greeted on entry and directed to bedroom dept.,
Sandra extremely knowledgeable about choosing a mattress. She didn’t rush me but took her time to explain the features of mattress. Personal friendly service.

The showroom at Stokers is very good.
Mike Williams provided a polite, professional and helpful service, and was very knowledgeable about the products on offer.

My husband and I visited Stokers Southport looking to buy a new mattress.
We have purchased several items from Stokers and never been disappointed.
The staff are friendly , attentive but not intrusive . We were left to look around but Carl Sixsmith was there if needed.
Carl was friendly , very helpful and we were able to purchase the mattress that best suited our needs.

Visited Chester store today with my mother to get some advice on a riser/recliner chair. Andy walked us through the various ranges and options taking care to explain the functionality pros/cons. Andy left us with a coffee and sample books to consider.

At no point did we feel we are being sold or up/cross-sold. We purchased and scheduled the delivery over a coffee.

As we left i mentioned she needed a headboard. Used the discreet lift to get upstairs and Nathan found the ideal solution, gave us new fitting screws and organised delivery. Mum left very happy with her purchase, fully briefed on delivery and after service.

I visited Stokers at Southport.
My first impression was excellent. The displays of furniture were shown to advantage, it was a very relaxed atmosphere good to shop there no unwanted distractions.
I was helped by Carl(Sixsmith). He answered all of my questions politely and there was no pressure to buy which I liked. I did buy … rather quickly for me!
I would definitely recommend going to see what Stokers have on offer, I certainly will again. Thanks to Carl.

Great customer service from Steve. We had been looking for the right dressing table for a while and Steve was very helpful. We walked out buying a mattress aswell.

Nathan in stokers Chester went the extra mile to help us secure our bar stools. Bar stools are gorgeous, we love them. Service from all the team was excellent, thank you

Julie was extremely helpful and professional when we visited the store on Saturday.
She made the purchase of our new furniture an easy task offering advice on fabrics and pricing
The whole process was very quick
A most helpful member of staff

We were greeted by Scott Dupree. We found him to be both knowledgeable about the sofas , polite snd very helpful . He gave us plenty of time to browse the sofas we were interested in and was not pushy in his manner. We selected 2 sofas and Scott conducted the sale clearly explaining all the processes . Scott gave us the assurance we were dealing with a good reputable company and now we wait patiently, looking forward to the sofas being delivered. Thank you.

Stokers is our go to for when we need something for the house. Very good quality and excellent service. Julie has always helped us and showed us options we may not have considered.

Fabulous service from Steve Hartwell (Beds) - very knowledgeable about his products and understood our needs perfectly. We are very pleased with our purchase - Thank you.

We were very impressed with your Chester store Julie who was very professional and helpful and managed to get the balance just right between being helpful but not being too pushy

First time In This store . Excellent choice of stock , spacious floor displays.
Different choices of furniture from the run of the mill brands that are I. Every retail park in every city !!
When we decided to make a purchase excellent service was given by Julie Williams - your staff that served us . Julie was informative and friendly going through the steps of purchase and delivery expertly .

I purchased a Stressless Recliner chair and stool from Stokers Chester on Saturday 8th August. Julie Williams came over to me after I had had a little look around the store. I found her to be friendly, helpful and knowledgeable without being “pushy” . She gave me plenty of time to try out the different chairs . I’m looking forward to taking delivery in a few weeks.

Julie in chester was brilliant- took the time to explain options to us and just incredible service.. just wish the delivery time was sooner than 13 weeks.

The price and quality of furniture is excellent my only complaint is about the delivery team . They had to take my feet off on my Parker knoll sofa which unfortunately they didn’t re attach correctly but took it on themselves to not tell me and leave the feet untightened and free to spin if moved . The complaints process ran smooth with a furniture repair man sent to sort the problem out which he did . I presume he charges stokers for his services but since repair stokers after sales has been non existent , you’d think if a customer spent thousands on a sofa they’d want to check everything was ok .

If you are fed up of pushy salespeople that inhabit the big chain sofa companies then you should visit Stokers. We were greeted upon arrival and I said that we were going to have a good look around and we would ask if we needed any help, and that’s exactly what happened.
When we engaged with salesperson Sandra we explained what we were looking for ( we have two cats with claws ) she was very knowledgeable about which fabrics would be best to have. No pushy “ I can offer this discount only if you buy today “ etc etc she just offered her best advice without us ever feeling pressured. As a result we made a purchase and are looking forward to getting our new sofas soon.
Great experience we definitely recommend Stokers….