Stokers Furniture Reviews 

Great customer service from Steve. We had been looking for the right dressing table for a while and Steve was very helpful. We walked out buying a mattress aswell.

Nathan in stokers Chester went the extra mile to help us secure our bar stools. Bar stools are gorgeous, we love them. Service from all the team was excellent, thank you

Julie was extremely helpful and professional when we visited the store on Saturday.
She made the purchase of our new furniture an easy task offering advice on fabrics and pricing
The whole process was very quick
A most helpful member of staff

We were greeted by Scott Dupree. We found him to be both knowledgeable about the sofas , polite snd very helpful . He gave us plenty of time to browse the sofas we were interested in and was not pushy in his manner. We selected 2 sofas and Scott conducted the sale clearly explaining all the processes . Scott gave us the assurance we were dealing with a good reputable company and now we wait patiently, looking forward to the sofas being delivered. Thank you.

Stokers is our go to for when we need something for the house. Very good quality and excellent service. Julie has always helped us and showed us options we may not have considered.

Fabulous service from Steve Hartwell (Beds) - very knowledgeable about his products and understood our needs perfectly. We are very pleased with our purchase - Thank you.

We were very impressed with your Chester store Julie who was very professional and helpful and managed to get the balance just right between being helpful but not being too pushy

First time In This store . Excellent choice of stock , spacious floor displays.
Different choices of furniture from the run of the mill brands that are I. Every retail park in every city !!
When we decided to make a purchase excellent service was given by Julie Williams - your staff that served us . Julie was informative and friendly going through the steps of purchase and delivery expertly .

I purchased a Stressless Recliner chair and stool from Stokers Chester on Saturday 8th August. Julie Williams came over to me after I had had a little look around the store. I found her to be friendly, helpful and knowledgeable without being “pushy” . She gave me plenty of time to try out the different chairs . I’m looking forward to taking delivery in a few weeks.

Julie in chester was brilliant- took the time to explain options to us and just incredible service.. just wish the delivery time was sooner than 13 weeks.

The price and quality of furniture is excellent my only complaint is about the delivery team . They had to take my feet off on my Parker knoll sofa which unfortunately they didn’t re attach correctly but took it on themselves to not tell me and leave the feet untightened and free to spin if moved . The complaints process ran smooth with a furniture repair man sent to sort the problem out which he did . I presume he charges stokers for his services but since repair stokers after sales has been non existent , you’d think if a customer spent thousands on a sofa they’d want to check everything was ok .

If you are fed up of pushy salespeople that inhabit the big chain sofa companies then you should visit Stokers. We were greeted upon arrival and I said that we were going to have a good look around and we would ask if we needed any help, and that’s exactly what happened.
When we engaged with salesperson Sandra we explained what we were looking for ( we have two cats with claws ) she was very knowledgeable about which fabrics would be best to have. No pushy “ I can offer this discount only if you buy today “ etc etc she just offered her best advice without us ever feeling pressured. As a result we made a purchase and are looking forward to getting our new sofas soon.
Great experience we definitely recommend Stokers….

What we like about Stokers is the way they leave you to browse the shop floor without interference from shop staff, leaving it up to you to approach them when you're ready. We visited the Ormskirk shop where Tracy was very helpful and
knowledgeable, and we were happy to place an order for two settees. We were not sure whether the large settee could be manoevred into our lounge, no problem though as Tracy arranged for an access visit to make sure before finalising the order. All in all we would recommend Stokers.

What a treat wonderful shop with a fabulous range of furniture.
A real pleasure to spend time in the shop.
Made even more pleasurable by the attentive staff . Andy was very helpful and informative resulting in me buying my dream chair .
Tracie the delivery co-ordinator was extremely helpful . I would strongly recommend this shop . Proper good old fashioned service

The showroom is very impressive and spacious. The stock is varied and of exceptional quality and competitively priced. The staff are brilliant. Friendly helpful and knowledgeable , acknowledging you as you arrive and then leave you to browse until you request assistance.And when they say they will do something , for example ring you, they do. A very pleasant experience.

We were assisted in our purchase of two leather sofas by Steve Wood at the Chester store. Great service received. Very impressed with the range of furniture on offer.

Andy in the Chester store was great, very helpful and makes a great cup of tea.

What a fabulous furniture shop Stokers is, my wife & I shopped at the Ormskirk branch, & what amazing professional & very pleasant staff we encounter, so helpful and informative. Also I have had follow up emails from Tracy regarding our order, she has been so helpful, I can highly recommend this chain of furniture, bedding & carpets store, I believe they have 10 in total. You won't be sorry if you pay them a visit.

I have ordered a new sofa from the Ormskirk store, Tracy the sales assistant was very knowledgeable and helpful

Ordered my mattress by phone. Unsure which model was best for me. Carl gave objective feedback and advice which enabled me to order with confidence. Carl was very helpful and friendly - a real asset to Stokers.4€