Stokers Furniture Reviews 

6,950
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,520 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable and friendly staff members for offering attentive assistance and valuable advice without ever relying on high-pressure sales tactics. Many shoppers note that the team genuinely goes out of their way to ensure complete customer satisfaction during every single visit. Consumers also highlight the spacious showroom displays and the wonderfully impressive variety of furniture choices available for every room. People deeply appreciate being able to browse freely in complete peace before receiving professional and expert support throughout the final purchasing process.

What people talk about most

Staff

People report positive experiences with staff, describing them as helpful, friendly, and knowledgeable.... See more

Product

Consumers find product quality and variety to be exceptional, expressing great satisfaction with their... See more

Service

Reviewers mention positive feedback about service, noting that staff members are exceptionally helpful,... See more

User experience

Customers report positive experiences with user experience, highlighting a relaxed atmosphere and the freedom... See more

Customer service

Users describe positive interactions with customer_service, consistently praising the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited stokers of Chester as we wanted to renew our three piece suite. We looked round this rather grand store and saw several suites. We called the sales person over he introduced himself as Mart... See more

Rated 5 out of 5 stars

Visited Chester store today with my mother to get some advice on a riser/recliner chair. Andy walked us through the various ranges and options taking care to explain the functionality pros/cons.... See more

Rated 5 out of 5 stars

First time In This store . Excellent choice of stock , spacious floor displays. Different choices of furniture from the run of the mill brands that are I. Every retail park in every city !! When... See more

Rated 5 out of 5 stars

We recently visited your store and purchased a two piece suite. We were served by Scott Dupree who as usual gave first class service and went out of his way to ensure that we later happy. As on a few... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Interior Designer
  4. Living Room Furniture Store

Written by the company

As one of the oldest furniture retail businesses in the Northwest you really can feel at home with Stokers, it has always been family run and is currently in the care of the fourth generation. Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Stokers Furniture - Never Beaten on Price

Written by the company

As its reputation for quality and service grew so too did Stokers
Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Peace of Mind

Bricks and mortar – the store came before the computer!

Bricks and mortar – the store came before the computer!
Bricks and mortar – the store came before the computer! Stokers is an established business. We have been successfully serving our local community for over 110 years and created a reputation for quality and value for money. From this website we can bring our offer, customer service and value for money to a wider audience. When you order on our website your order will not be left to a computer to fulfil, it will be handed direct to a salesperson at the store who will contact you personally to discuss your order and lead you through the process from order to dispatch of the goods.

Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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5.0

All reviews

(6,950)

1,493 reviews in the last 12 months

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Rated 5 out of 5 stars

We went to buy a Hypnos mattress and…

We went to buy a Hypnos mattress and were impressed by the range of options in store to try out before buying. We were very pleased with the price we paid and the knowledge of sales staff who were on hand to offer assistance. We left feeling good about supporting a brilliant local business and buying British. Can’t wait for the mattress to arrive !

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Nice Store

Nice Store

Joe was our salesman on our visit and was very helpful and knowledgeable about the item that we were interested in. Because of this we decided to purchase strait away and with a discount, can’t be bad. Recommend this store highly.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

An extremely good shopping experience. Thank you.

The store is very well laid out and immaculate. The Stokers colleague who dealt with our enquiry had excellent product knowledge and was very approachable, spending a great deal of time with us as we decided upon our choices. You can even take your dog along. We would both highly recommend a visit, it is a great store with lovely colleagues; we were helped with our choices by Peter Thackway and we truly appreciate his time spent with us.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

We arrived fairly late 40 mins from…

We arrived fairly late 40 mins from closing. We had gone to look at a new base for our bed - we are having the room remodelled so it was an opportunity to refresh the bed base.
From the moment we arrived in the bed section Joe Tudor took us through our options and we settled on a base and ordered it!

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Mattress We bought a mattress from Stokers and…

We bought a mattress from Stokers and unfortunately it was faulty. They could not have been more helpful especially Joe Tudor who helped us decided on another mattress no matter how many times we went into the shop every member of staff was both courteous and helpful
Our new mattress comes in a couple of weeks and I'm sure it will be fine.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent recall

I spoke to a salesman on the phone with questions about a chair I was interested in. He was very knowledgeable and helpful. As a result I went into the store a few days later. He not only remembered our interaction, but knew exactly what model, colour, material I wanted. Impressive. Needless to say, we bought the chair.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Stokers in Chester

My husband and I visited Stokers in Chester yesterday. We were served by Scott Dupree who was polite and professional. He was extremely helpful and assisted us to make our purchases. A very positive experience thank you. Would definitely recommend.

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely shopping experience in Chester store

I had a lovely shopping experience at Stokers Chester. Nathan Lowndes was my assistant on a slow Monday afternoon. He introduced himself & said if I needed any help to let him know. I had a good wander round & tried a few beds & when I was ready he came over & we had a nice chat about what kind of thing I was after & what my budget was. No hard sell, no patronising mansplaining, no push for an insurance add-on. I was very happy with my purchase & would recommend the friendly, affable and knowledgeable Nathan!

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

We called into Stokers Chester on the…

We called into Stokers Chester on the 14th May 2026 looking for a new bed and with professional help from Joe Tudor on sales we purchased one .
All questions were answered well and helpful with no pressure sales at all so all good .

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Superb selection of furniture and excellent customer service.

We had previously purchased 2 sofas from Stokers (25 years ago!!) so when the time came to make a decision on a new sofa for our kitchen area, we checked out Stokers to see if they had anything suitable for our needs. The amount of quality furniture at very reasonable prices was amazing, so too was the care and attention of Jenny, who was available for consultation on the selection of the sofa but was never intrusive. Having made our choice, Jenny then helped advise us on the various options available on the sofa we’d selected. The way she handled the final order was so efficient and covered everything that was needed in a really great manner. We left the store having made the right decision and extremely happy with the service that we had received. We’d happily recommend Stokers furniture store without hesitation.

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Graham was very helpful and…

Graham was very helpful and knowledgeable. I purchased a bed( mattress,base and headboard )
This is my second purchase in 3 weeks, Sandra help me choose my sofa and recliner and again the service was excellent.
Susan Russell

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

We visited the Southport store…

We visited the Southport store yesterday, and purchased 2=sofas.
Graham Bedworth was helpful and knowledgeable,
and a very friendly chap, making it easy for us to choose.
Thank you Graham.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve just ordered some furniture from…

I’ve just ordered some furniture from Stokers Southport store. The showroom is a delight to wander around, as something always catches your eye. A friendly, unhurried atmosphere that lets you ponder over prospective purchase.
The Sales Team are very helpful and knowledgeable about their items on sale A special thanks to Andrew Cleverley for his hard work in ensuring we got the correct chairs for our table.

June 29, 2026
Unprompted review

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