Stokers Furniture Reviews 

6,950
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,520 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable and friendly staff members for offering attentive assistance and valuable advice without ever relying on high-pressure sales tactics. Many shoppers note that the team genuinely goes out of their way to ensure complete customer satisfaction during every single visit. Consumers also highlight the spacious showroom displays and the wonderfully impressive variety of furniture choices available for every room. People deeply appreciate being able to browse freely in complete peace before receiving professional and expert support throughout the final purchasing process.

What people talk about most

Staff

People report positive experiences with staff, describing them as helpful, friendly, and knowledgeable.... See more

Product

Consumers find product quality and variety to be exceptional, expressing great satisfaction with their... See more

Service

Reviewers mention positive feedback about service, noting that staff members are exceptionally helpful,... See more

User experience

Customers report positive experiences with user experience, highlighting a relaxed atmosphere and the freedom... See more

Customer service

Users describe positive interactions with customer_service, consistently praising the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited stokers of Chester as we wanted to renew our three piece suite. We looked round this rather grand store and saw several suites. We called the sales person over he introduced himself as Mart... See more

Rated 5 out of 5 stars

Visited Chester store today with my mother to get some advice on a riser/recliner chair. Andy walked us through the various ranges and options taking care to explain the functionality pros/cons.... See more

Rated 5 out of 5 stars

First time In This store . Excellent choice of stock , spacious floor displays. Different choices of furniture from the run of the mill brands that are I. Every retail park in every city !! When... See more

Rated 5 out of 5 stars

We recently visited your store and purchased a two piece suite. We were served by Scott Dupree who as usual gave first class service and went out of his way to ensure that we later happy. As on a few... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Interior Designer
  4. Living Room Furniture Store

Written by the company

As one of the oldest furniture retail businesses in the Northwest you really can feel at home with Stokers, it has always been family run and is currently in the care of the fourth generation. Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Stokers Furniture - Never Beaten on Price

Written by the company

As its reputation for quality and service grew so too did Stokers
Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Peace of Mind

Bricks and mortar – the store came before the computer!

Bricks and mortar – the store came before the computer!
Bricks and mortar – the store came before the computer! Stokers is an established business. We have been successfully serving our local community for over 110 years and created a reputation for quality and value for money. From this website we can bring our offer, customer service and value for money to a wider audience. When you order on our website your order will not be left to a computer to fulfil, it will be handed direct to a salesperson at the store who will contact you personally to discuss your order and lead you through the process from order to dispatch of the goods.

Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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5.0

All reviews

(6,950)

1,493 reviews in the last 12 months

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Rated 5 out of 5 stars

My husband and I visited Stokers in…

My husband and I visited Stokers in Southport today. It's a lovely store to walk around with plenty to choose from. We made our choice after being served by Graham Bedworth who was very knowledgeable and informative on the chair and sofa we purchased. Thank you for all your help.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from the get go

Great experience from the get go. Was greeted by Roy at the front and had further interaction with Graham who couldn’t give enough time to us. He was great. He mentioned the deals on offer and after exploring other options at the bigger retailers later in the day, we returned to Stokers the next day as they couldn’t be beaten on price or quality.

Roy was extremely helpful and didn’t put any pressure on us - just let us know he was there when we needed him. He talked us through the options with the couch and financing options in depth.

Overall great experience and look forward to the couches arriving!!

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Peter Thackway from Stokers in Chester…

Peter Thackway from Stokers in Chester was so helpful in assisting us in choosing our new dining room table and chairs. He was very professional and knowledgeable about the product and spent time ensuring the design and colours were just right for our room. Nothing was too much trouble! We look forward to using it all when we move into our new house.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Stokers Ormskirk for 1st class service

My friend has asked me to post on her behalf. She has just taken delivery of her new suite that she purchased with the help of Sandra at the Ormskirk store. From start to finish, she was a shining example of what a knowledgeable employee should be. She kept me informed all through the process and advised me on swatches and colours.I highly recommend her for any furniture orders. She made it a pure pleasure and I am thrilled with my purchase. Mrs J Cullen.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased 2 sofas in stokers in…

I purchased 2 sofas in stokers in ormskirk, I was greeted by a lovely lady called Sandra who explained everything I needed to know and was very helpful, couldn’t thank Sandra enough for all her help. Thank you Sandra

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Stokers

made very welcome. no pressure to purchase anything.
The salesman was Martin Perkins-Worley we knew what we wanted so he was able show us the range and avialability

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Happy returning customer Stokers before and…

I have bought from Stokers Ormskirk before and been very pleased with furniture and service, so called again. It was a pleasure to have Sandra help me with this purchase. She was extremely helpful, patient and kind. So once again made my purchase with a reliable company who have excellent staff. Many thanks.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

I had visited the Stokers store in…

I had visited the Stokers store in Ormskirk looking for new sofas. On my second visit a lovely sales assistant named Sandra helped me with my decision when purchasing the sofa. I was undecided on colour and Sandra let me take a couple samples to help make a decision. She was very friendly and put me at ease which made what can be stressful an enjoyable experience. I look forward to getting my new furniture and would highly recommend Stokers to friends.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Steve Hartwell was so friendly and…

Steve Hartwell was so friendly and helpful in our experience at Stokers. We purchased a mattress and Steve explained everything clearly and honestly to us, helped us through the process and gave us an amazing price with freebie too. Will definitely recommend and return in future

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent store & customer service

Stokers is a beautiful store to walk around, as the stock is such high quality and well presented. Jenny provided excellent customer service and assistance to us when we purchased our new sofa.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Sideboard and coffee table with the help of Steve Hartwell

We bought a beautiful sideboard and coffee table from Stokers in Chester. Steve Hartwell was so helpful, knowledgeable and, friendly. He was the only staff member to come over and ask if we needed help after we’d been in the shop for 10 minutes wandering around. With his help we were able to narrow down the large selection quickly and it was an easy decision to make, with no pressure from him! I highly recommend when you come in to ask for Steve.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Quality serivce as always

We've bought many sofas and beds from Stokers over the years as the customer service has always been first class - as well as the items being top quality and well priced.
Mark Cain continued that quality service we've come to expect from Stokers. On hand to answer our questions, guiding us in the right direction without ever being pushy.
Our new sofas will arrive in the next few weeks and we can't wait.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Such a great company

Such a great company. Graeme Beresford was so helpful and answered all my questions really quickly and professionally. Really impressed with the service 😊 thanks again for your help.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy pleasant shopping…

Very easy pleasant shopping experience,Stokers has so much quality furniture to choose from.
Staff ,particularly Sandra were most helpful, friendly ,efficient and great product knowledge.
She made everything so easy and confortable.Communication since we purchased has been great,quick response time
Would highly recommend Stokers and particularly Sandra.

May 31, 2026
Unprompted review

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