Stop Start Reviews 

756
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 678 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent communication and real-time tracking, noting they receive clear progress updates and precise time slots before items arrive. Reviewers are especially impressed with the staff, describing delivery personnel as extremely polite, professional, and exceptionally careful with fragile goods and large packages. Consumers appreciate that heavy items are brought directly inside their homes and placed exactly where requested, removing any hassle from the delivery experience. Many buyers emphasize that the overall service consistently exceeds expectations, leading to smooth and extremely satisfying transactions from start to finish.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting professional drivers who arrive... See more

Staff

Consumers find staff to be exceptionally polite, helpful, and professional, consistently going above and... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the polite drivers... See more

Product

Users describe positive interactions with product, expressing satisfaction with timely and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and polite staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received clear information about delivery progress (including a 30minute time slot once delivery day arrived)so that I wasn’t waiting around for ages. A final “we’ll be there in five minutes” messag... See more

Rated 5 out of 5 stars

Brilliant Delivery Service, you knew exactly where they were on their tracking site. Lovely driver, couldn’t be any more helpful. If only other companies, were like this. Would definitely recommend th... See more

Rated 5 out of 5 stars

The courier from "Stop Start" was very professional with "Spot on" delivery service and safely carrying my "GLASS" shower panel to the required location. PLEASE THANK "SUNNY" for me and I hop... See more

Rated 5 out of 5 stars

I was kept informed about the progress of my delivery, with a sensible delivery window, followed by accurate refinement as the the time approached. A final phone call gave the precise time. The driver... See more


Company details

  1. Courier and Delivery Service
  2. also in
  3. Logistics Service
  4. Storage Facility

Written by the company

Stop Start offers a first class distribution, warehousing and logistics service within the UK and also internationally. Over the past 35 years, we have established ourselves as a leading logistics, warehousing and distribution provider to companies across England.


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(756)

677 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Perfect delivery

Perfect delivery. Communication was excellent tracking and arrival time was spot on. Cannot fault this delivery company. Very happy customer 🙂

July 28, 2026
Unprompted review
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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had a great delivery experience today. Nissan was very polite, friendly, and professional throughout the whole delivery. He handled everything with great care and made sure the items were moved safely without any damage. His positive attitude and attention to detail really stood out. Thank you for providing such excellent service. I would highly recommend Nissan. Keep up the great work!

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Spot on delivery

I was kept informed of my delivery date.
Then i had regular txt messages on timing on the day.
The time was spot on.
The delivery went well and the driver was polite and helpful.

July 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Ordered shower parts Friday afternoon

Ordered shower parts Friday afternoon. Arrived 07:15 this morning. Given eta yesterday afternoon and delivery was spot on time, could track the vehicle from when I got up until he arrived.
Driver was very helpful and the load was loaded securely, not thrown in like some
1st class service,
Retired transport manager, so know a little about how this works, and was very impressed 👍

July 28, 2026
Unprompted review
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Rated 5 out of 5 stars

The Stop Start Driver

The driver left Worcester at 04:00 and delivered 2 heavy parcels to Canterbury 200 miles away at about 09:10 the same morning. He works a 12-hour day. He is a hard-working hero.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient. Lovely gentleman. Placed items in my hallway for me. Arrived early just after 07:00am-seriously couldn’t ask for more. Excellent service-wish all my deliveries were done to this high standard. Thank you very much

July 28, 2026
Unprompted review

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