I only went to purchase some packing materials but was seriously impressed by the whole operation. The reception staff were friendly and accommodating helping me find exactly what I needed, the whole... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were recommended this storage facility by our Removal company RDS from Shaftesbury. Although we lived in Salisbury. The service from both Andy and Debbie was faultless. Quick, responsive and thor... See more
Company replied
I had to move out of my home of 11 years and was recommended to Storage King Milton Keynes. From the very first contact with David and Jen, they were friendly, helpful and a pleasure to deal with. Due... See more
Company replied
I enquired about and have now signed up for storage facilities. I am in the process of moving and need storage for up to 6 months. Rebecca the Receptionist was excellent, explaining facilities, volume... See more
Company replied
Company details
About Storage King
Written by the company
Storage King is a UK-operated self storage company with storage locations right across the UK.
Our focus is delivering a premiere customer service through our simple, transparent approach to home and business self storage.
Contact info
127a High Street, HA4 8JN, Ruislip
- 0800 085 2954
- info@storageking.co.uk
- www.storageking.co.uk
4.7
Excellent
4K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.
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Hopefully a helpful hint
The reason that I have given the storage 4 stars and not 5 is, apart from everything else about the storage is as good as you could wish for, is the fact that being disabled and not as young as I was I have to climb the stairs to the top floor. It would be nice if you could fit one of those 1 person lifts that continually revolve. Just a thought.
November 27, 2023
Reply from Storage King
Hi, Rodney. Thank you for your feedback; we have passed it on to the store. If you have any other concerns, please let the store know and they will be able to assist.
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.
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Very helpful staff made the process…
Very helpful staff made the process nice and easy
November 30, 2023
Reply from Storage King
Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.
Very professionally run business
Very professionally run business, wouldn’t hesitate to recommend them.
December 2, 2023
Reply from Storage King
We are incredibly grateful that you took the time out to leave us a five-star review!
Great staff
Great staff, very friendly and helpful -Nothing is too much trouble. Good pricing and a pleasure to do business with. Thanks Guys!
November 1, 2023
Unprompted review
Reply from Storage King
We're happy to hear that you had a five-star experience at our Shrewsbury store. Thanks for sharing!
Daniel at the Crawley site was very…
Daniel at the Crawley site was very helpful, explained the process and showed me around the facility. Simple and straightforward, we recommend!
November 30, 2023
Reply from Storage King
We're happy to hear that you had a five-star experience with Daniel at our Crawley store. Thanks for sharing!
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Perfect storage conditions
Always available always very helpful. Fabulous service and great units that are easily accessible. Plenty of trolleys and pump trucks available for moving possessions. Units are very dry which is the main reason why we moved out of the garage storage.
November 30, 2023
Unprompted review
Reply from Storage King
Thank you so much for this five-star review. We really appreciate you being a customer and helping to share the word about us.
Reply from Storage King
Thanks for your fantastic review! Quality customer service is one of our top priorities and something we strive for each and every day.
Great sign up process and introduction…
Great sign up process and introduction to the facility.
November 30, 2023
Reply from Storage King
Thank you for rating our Salisbury store. We look forward to your next visit!
Staff working there are amazing people
Staff working there are amazing people, super passionate what they do, helpful and knowledgeable.
November 30, 2023
Reply from Storage King
Thanks for rating our Warrington store's service so highly! We appreciate your feedback and will be sure to pass your compliments on to the team.
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Friendly and helpful staff
Friendly and helpful staff, great 3 months discounted price and easy to use facilities.
November 27, 2023
Reply from Storage King
We're happy to hear that you had a five-star experience at our Epsom store. Thanks for sharing!
Friendly staff
The staff here are brilliant and beyond helpful. Their customer support is fab and is comparable to a small family run business that value their customers. Also think the van hire options are fab and a definite perk.
November 19, 2023
Reply from Storage King
Thank you so much for your wonderful review! We are extremely proud of our excellent customer service and are so happy to hear that you had a great experience with our Gloucester team.
Great staff
Great staff, very obliging and helpful, clean units with good security, definitely recommend
November 18, 2023
Reply from Storage King
Thanks for your fantastic review and feedback on our great facilities and customer service. We look forward to seeing you in our store again!
Reply from Storage King
We're happy to hear that you had a five-star experience at our Crawley store. Thanks for sharing!
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Would recommend
Friendly, efficient staff. Ease of booking. Ease of use/access. Facilities clean and secure.
November 16, 2023
Reply from Storage King
Thank you so much for this five-star review. We really appreciate you being a customer and helping to share the word about us.
The staff were extremely helpful.
November 15, 2023
Reply from Storage King
Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.
Reply from Storage King
The team here at Chester is thrilled to receive such a great rating, thank you!
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